Duncan Cooke
Head of Operations & Managed Service (COO) at Autwi (pty) ltd- Claim this Profile
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Bio
LinkedIn User
Energetic, enthusiastic and professional are just some of the words that begin to describe Duncan. A master in SQL and database administration - Duncan's constant drive to push innovation, drive best practices and ensure client satisfaction were always refreshing to experience. He has grown to be great friend of mine.
Herman Vanlommel
Duncan helpded us deploy, maintain and support a project management application. He has proven to be a clever person, a fast learner, dedicated to the job and quickly adapting to an environment in a country (and continent) that was new to him.
LinkedIn User
Energetic, enthusiastic and professional are just some of the words that begin to describe Duncan. A master in SQL and database administration - Duncan's constant drive to push innovation, drive best practices and ensure client satisfaction were always refreshing to experience. He has grown to be great friend of mine.
Herman Vanlommel
Duncan helpded us deploy, maintain and support a project management application. He has proven to be a clever person, a fast learner, dedicated to the job and quickly adapting to an environment in a country (and continent) that was new to him.
LinkedIn User
Energetic, enthusiastic and professional are just some of the words that begin to describe Duncan. A master in SQL and database administration - Duncan's constant drive to push innovation, drive best practices and ensure client satisfaction were always refreshing to experience. He has grown to be great friend of mine.
Herman Vanlommel
Duncan helpded us deploy, maintain and support a project management application. He has proven to be a clever person, a fast learner, dedicated to the job and quickly adapting to an environment in a country (and continent) that was new to him.
LinkedIn User
Energetic, enthusiastic and professional are just some of the words that begin to describe Duncan. A master in SQL and database administration - Duncan's constant drive to push innovation, drive best practices and ensure client satisfaction were always refreshing to experience. He has grown to be great friend of mine.
Herman Vanlommel
Duncan helpded us deploy, maintain and support a project management application. He has proven to be a clever person, a fast learner, dedicated to the job and quickly adapting to an environment in a country (and continent) that was new to him.
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Experience
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Autwi (pty) ltd
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South Africa
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Software Development
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1 - 100 Employee
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Head of Operations & Managed Service (COO)
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Jan 2022 - Present
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FlowCentric Technologies Pty (Ltd)
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South Africa
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Software Development
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1 - 100 Employee
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Software Development Engineer
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May 2015 - Jan 2022
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International Projects Architect
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Jul 2011 - Jan 2022
• Applying technical expertise with the available toolsets • Deliver optimised solutions• Apply best practices in design and development• Implement the SDLC Methodology as defined by FlowCentric• Understand technology requirements in order to leverage the best solution• Provide technically sound solutions to zero default• Do scoping sessions and document outcomes• Review functional specifications for optimised solutions• Provide reasonable timelines for implementation projects• Do QA on development• Deliver on Brief, Budget and Time• Ensure professional record keeping• Act as client liaison • Do positive testing• Do training• Assist in UAT• Do problem resolution• Do support at clients• Creating brand awareness• Identify new business opportunities and log them as leads• Communicate to customers• Apply Change management where applicable• Apply Quality Assurance continuously• Provide engineering advice and best practice advice during the design phase• Provide training and supporting documentation to customers on designed systems• Ensure quality delivery through optimal design• Travel to clients when and if required• Project Manage delivery where required• Ensure the project management team is up to date with developments• Project manage own delivery• Be flexible around time allocations in terms of international support. Show less
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Solutions Architect
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May 2008 - Jun 2011
The successful implementation of Business Processes, via the FlowCentric Business Process Management tool to clients. • Set up meeting with client to define BPM need.• Map clients’ processes, using Visio etc.• Document the clients’ requirements (create scope of work, functional specification, technical specification) – to be signed by stakeholders to ensure consensus• Draw up a project plan with clear milestones to be achieved• Configure and test solutions based on clients’ requirements• Build prototypes to offer guidance where requirements are unclear and/or the client is unsure• Continuous communication/workshop/presentations with client to ensure that the customer’s expectations are met• Implement solution on client infrastructure• Conduct User Acceptance Testing to ensure the solution is stable and according to the customers requirements• Train the users• Provide post-implementation support as per SLA with client Show less
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Barco
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Advertising Services
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Software Developer
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May 2005 - May 2008
A corporate project management tool Hydra, was used throughout the company. I was responsible for administration of all the various tool used, which included doing support, training, and various custom development. A corporate project management tool Hydra, was used throughout the company. I was responsible for administration of all the various tool used, which included doing support, training, and various custom development.
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Education
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Belgium Campus
Bachelor Degree of Computing, Information Technology -
Belgium Campus
Systems Engineering (BComp), Information Technology