Dumisane Ngomani

Controller at Fidelity ADT
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -
  • IsiZulu -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • NQF level 3&4 in CONTACT CENTRE
    -

Experience

  • Fidelity ADT
    • South Africa
    • Security and Investigations
    • 700 & Above Employee
    • Controller
      • Jul 2013 - Present

    • Surveillance Supervisor
      • Jul 2013 - Aug 2023

      -Handling inbound and outbound calls-Customer services-Despatching armed response vehicles to premises and reported incidents -Monitoring disconnected vehicle batteries , violations -Tracking officers on the road-Handling and taking full responsibility for customer related queries-Performing extra tasks given by manangement-Monitor battery disconnection from the vehicles-Escalation of incidents to relevant departments -Processing pertinent information into relevant database-Effective communication over the 2way radio Show less

Education

  • ADT training centre
    NQF level, call centre
  • molapo tech
    civil enginnering...N4, TSEPANG ELECTRICAL
    2010 - 2011

Community

You need to have a working account to view this content. Click here to join now