Experience

Antal International

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Information Technology Recruiter

  • Apr 2022 - Present

  - Sourcing candidates, - Conducting interviews, - Assisting with offer negotiations. - Personal profile analysis - Customized labour market surveys - Recruitment: executive search, middle management recruitment, specialist recruitment, mass recruitment - Sourcing candidates, - Conducting interviews, - Assisting with offer negotiations. - Personal profile analysis - Customized labour market surveys - Recruitment: executive search, middle management recruitment, specialist recruitment, mass recruitment



LG Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Project Manager

  • May 2021 - Mar 2022

  - Creation of a contact center; - Creation, control and updating of contact center business processes; - Implementation of CRM; - Creation and control of training and motivation processes for employees of the contact center, KPI; - Monitoring the indicators of the contact center and measures for the development of the world; -Interaction and signing of contracts with departure -Creation of the Knowledge Base for the operation -Participation in the social project "Orphanage "Solnyshko" Show less



Kaspi.kz

• Kazakhstan
• Technology, Information and Internet
• 700 & Above Employee

• Customer Support Manager

  • Jul 2017 - Apr 2021

  - Dealing with client issues - Checking the correct operation of payments on Kaspi.kz - Implementation of plans to reduce requests from customers -Experience in dealing with negative customers and objections -Working with information databases Siebel, TM, Arm, Paynet, Motiv 1C (vacation registration) - Interaction with suppliers - Operational work of refund -Working with public services - Dealing with client issues - Checking the correct operation of payments on Kaspi.kz - Implementation of plans to reduce requests from customers -Experience in dealing with negative customers and objections -Working with information databases Siebel, TM, Arm, Paynet, Motiv 1C (vacation registration) - Interaction with suppliers - Operational work of refund -Working with public services



Majid Al Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Database Supervisor

  • Apr 2016 - May 2017

  - Possession of new software innovations (GICA, COLLECT ENP, CILF, JIMA) - Working with the database - Adjustment of prices, creation cards of suppliers. - Work with documents. - Possession of new software innovations (GICA, COLLECT ENP, CILF, JIMA) - Working with the database - Adjustment of prices, creation cards of suppliers. - Work with documents.