Experience

Ultramar

• Canada
• Oil and Gas
• 500 - 600 Employee

• Sales Supervisor

  • Jan 2022 - Present

  • Oversee and manage sales associates, cashiers, stock people and any other in-store staff and assigning tasks and distributing schedules for the same.• Plan and delegate tasks related to upkeep and organization, including the rearranging of shelves, the setting up of displays and the cleaning of the products.• Maintaining inventory by placing orders and implementing measures to avoid stock damages and wastage.• Handling customers complaints, issues, and questions, also administering returns and refunds.• Monitoring all online and offline reviews and feedbacks and evaluate the same to improve services. Show less

• Customer Service Representative

  • Jul 2020 - Jan 2022

  • Providing outstanding customer service to patrons for a high-volume gas station, identify opportunities to upsell car wash services and products for company.• Greeted and assisted gas station customers with sales transactions, ensured cash register, and ensure compliance with opening and closing procedures.• Coordinated with the store manager to open and close the gas station, which includes daily receiving food and beverage products shipments and ensuring accurate counts.• Guiding the new trainee’s for completing their probation period and help to resolve their problems and all the questions they have. Show less



SoftMoc

• Canada
• Retail
• 300 - 400 Employee

• Sales Representative

  • Jul 2020 - Present

  • Working as sales associate to handle the different types of customers. • Solving the adequate problems of the customers and guiding them with all their requirements and try to fulfill them. • Learning the system of the company to deal with sales which is the POS system so that it can be easy sale for me and can resolve the problem of the customers. • Lastly, customer focused mindset so that I can provide good customer service and can grab some good reviews for the company as well. • Working as sales associate to handle the different types of customers. • Solving the adequate problems of the customers and guiding them with all their requirements and try to fulfill them. • Learning the system of the company to deal with sales which is the POS system so that it can be easy sale for me and can resolve the problem of the customers. • Lastly, customer focused mindset so that I can provide good customer service and can grab some good reviews for the company as well.



HK Kolmar Canada

• Canada
• Personal Care Product Manufacturing
• 1 - 100 Employee

• General Laborer

  • Apr 2020 - Jun 2020