Intelligence Analyst

• Nov 2022 - Present

Associate Intelligence Analyst

• Jan 2022 - Nov 2022

Transportation Security Officer

• Jun 2019 - Jan 2022

• Collaborated with explosive experts, law enforcement officials, and fellow officers to detect security vulnerabilities while screening 2,000+ passengers a day. • Monitored security threats by operating metal detectors, explosive detection equipment, and X-ray machines to ensure the safety of passengers and aircrafts. • Verified integrity and accuracy of travel documents such as tickets, passports, and government-issued identification prior to authorizing passage. • Utilized standard operating procedures and critical thinking skills to adapt to new information, situations, or unexpected obstacles. • Maintained focus and delivered exceptional security and customer services by compartmentalizing distractions and outside pressures. Show less

Student Maintenance - Engineering Department

• Jun 2018 - Nov 2019

Assistant Aquatics Manager

• Jun 2015 - Sep 2018

• Supervised 2 city pool facilities and 45 staff per day by delegating tasks, creating schedules, and managing employee documents in online systems. • Coordinated a team of emergency responders to ensure the safety of 500+ patrons a day. • Analyzed, integrated, and improved efficiency of staffing and on-site procedures by 25%. • Spearheaded new hire orientations and team training initiatives by maintaining certification records and leading simulations to prepare team members for aquatic emergencies. • Prepared and submitted incident reports after an emergency situation occurred at the facilities. • Performed quality control examinations of operations, policies, and equipment to detect inefficiencies. Show less