Duha Shkara
Ecommerce Specialist at Accent Group Limited- Claim this Profile
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English Native or bilingual proficiency
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Arabic Native or bilingual proficiency
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Bio
Experience
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Accent Group Limited
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Australia
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Retail
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700 & Above Employee
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Ecommerce Specialist
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Jul 2022 - Present
Manage The Athlete's Foot AU and NZ websites and lead the digital performance & marketing strategy. - Increase online sales through the implementation of targeted marketing campaigns, merchandising, split testing and optimisation of website design. - Improved customer experience by implementing standardised product enrichment. - Utilized data analysis to make informed decisions about inventory and product selection. - Collaborated with the buying team to select and feature products that resonated well with the target market - Managed customer service inquiries and resolved issues in a timely manner - Briefing & implementing primary and secondary marketing campaign digital assets such as EDM's, web, performance marketing assets and ensuring this is consistent with our in-store messaging. Key Tools: ✅ Fredhopper ✅ No_Code ✅ Adobe Analytics ✅ Adobe Target ✅ Magento 2 ✅ Erply ✅ Fluent ✅ Google Analytics ✅ Google Data Studio ✅ Trello/Jira ✅ Clickup ✅ Insider ✅ TruRating ✅ Bazaarvoice ✅ Canva
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Element 47
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Retail Apparel and Fashion
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Founder
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Apr 2021 - Present
I am an e-commerce entrepreneur with a passion for innovation and a proven track record of success. Following my previous role, I wanted to delve into my own passion project; Element 47, an e-commerce brand that specializes in silver-infused socks. Our unique trademarked technology SILVERKNIT provides numerous benefits such as antimicrobial and odor-resistant properties, making our socks a must-have for anyone looking for high-quality, functional footwear. With a background in e-commerce and digital marketing, I utilised my skills and experience to build and scale a successful online business. I have a deep understanding of the intricacies of e-commerce, including website design and development, SEO, social media marketing, and EDM. I am excited about the potential for Element 47 and am confident in my ability to drive sales and grow the brand. I am always looking for new opportunities to collaborate and learn from other industry leaders. Please feel free to reach out to me if you're interested in discussing potential partnerships or collaborations.
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Step One
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Australia
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Apparel & Fashion
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1 - 100 Employee
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Operations and Marketing Manager
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Nov 2020 - Apr 2021
Manage the Step One AU, NZ & UK websites. - Ensure all operations are carried on in an appropriate, cost-effective way including ordering stock, forecasting stock requirements and ensuring adequate stock levels in Australia & the UK - Improve operational management systems & processes. - Oversee warehouse efficiency & processes - Examine financial data and improve profitability - Analyse ways to improve quality & customer service - Grow social media channels - Assist in expansion to the US & initiating IPO.
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Hilton
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United States
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Hospitality
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700 & Above Employee
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Finance Specialist
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Oct 2019 - Oct 2020
- Awarded Finance Team of the Year 2020 - Use RCA tools and trend analysis to identify fixes and improvements in processes - Assist hotels with processes such as CHAPS, petty cash, customer refunds, new suppliers, etc - Maintain standing data in Birchstreet such as default GL Codes - Update all Fixed Costs, PO and non-PO trackers - Collaborate with the RTR team each month-end to resolve any P&L queries - Monitor process compliance by Hotel users in the PTP model - Deliver training to Hotel Operational teams in the PTP processes - Perform AP statement reconciliations for suppliers required to ensure accurate accruals - Work with CoE team to monitor KPI dashboards and identify issues to allow progress to be monitored - Oversee to ensure operations compliance with all retained internal controls at property level - Support and foster an environment receptive of change in response to corporate initiatives and special projects - Ensuring communication plan as established by department head is properly executed
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Y & Y CONSULTANTS LIMITED
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United Kingdom
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Accounting
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1 - 100 Employee
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Junior Accountant
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Nov 2018 - Oct 2019
- High competency in softwares such as Excel & QuickBooks (qualified) - Bookkeeping services, account scheduling, VAT returns, accounts, data handling & entry - Client facing and understanding. Maintaining a positive relationship between the firm and client. - High competency in softwares such as Excel & QuickBooks (qualified) - Bookkeeping services, account scheduling, VAT returns, accounts, data handling & entry - Client facing and understanding. Maintaining a positive relationship between the firm and client.
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Kajaine Accountants Limited
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United Kingdom
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Accounting
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1 - 100 Employee
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Junior Accountant
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May 2017 - Aug 2017
- Account preparation for various clients, from reputable restaurant businesses to sole traders. - Bookkeeping services, account scheduling, bank reconciliations, VAT returns and data entry - Working on the accounting software’s; Sage, Digita, and Excel submitting official documents to HMRC - Account preparation for various clients, from reputable restaurant businesses to sole traders. - Bookkeeping services, account scheduling, bank reconciliations, VAT returns and data entry - Working on the accounting software’s; Sage, Digita, and Excel submitting official documents to HMRC
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Education
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University of Roehampton
Bsc Accounting and Business Management, Accounting and Finance