duggepogu samuel
body shop advisor at Geetha Hyundai- Claim this Profile
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English, Limited working proficiency
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Hindi Limited working proficiency
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Telugu Full professional proficiency
Topline Score
Bio
Credentials
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hyundai SAP1 & SAP2
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Experience
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Geetha Hyundai
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India
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Automotive
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1 - 100 Employee
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body shop advisor
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Jan 2022 - Present
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Service Advisor
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Nov 2014 - Oct 2022
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Kalyani Motors Pvt Ltd
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India
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Bodyshop advisor
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Sep 2019 - Dec 2021
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ARJUN COLLEGE OF TECHNOLOGY
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India
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Higher Education
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1 - 100 Employee
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Assitant professor
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Aug 2017 - Sep 2019
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Hyundai Motor India Ltd.
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India
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Motor Vehicle Manufacturing
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700 & Above Employee
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Service Advisor
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Nov 2014 - Aug 2017
Met customers at vehicles to quickly engage and offer assistance Listened carefully to customer concerns and issues and asked probing questions to ascertain problems and repair needs List customer concerns and ask additional questions to diagnose current problems.. Determined customer needs explained service options and additional offerings that might be beneficial.Informed customer of approximate wait times and led to waiting area.Prepare accurate and detailed repair orders that describe customer concerns, known issues, and likely causes along with services and repairs required.Update customer records in system with latest mileage, service, and repair information.After complete of work inform to the customer for the vehicle delivry
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Education
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jntu, hyderabad
Bachelor of Science (BS), Mechanical Engineering -
jntu,hyderabad
Bachelor of Technology (B.Tech.), Mechanical Engineering