Duc Nguyen Viet

Directeur général at FPT Software Europe
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Contact Information
us****@****om
(386) 825-5501
Location
Puteaux, Île-de-France, France, FR
Languages
  • English Full professional proficiency
  • French Professional working proficiency
  • Japanese Limited working proficiency
  • Vietnamese Native or bilingual proficiency

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Credentials

  • Certified Scrum Professional (CSP)
    Scrum Alliance
    Nov, 2015
    - Oct, 2024
  • PMI Agile Certified Practitioner (PMI-ACP)
    Project Management Institute
    Oct, 2014
    - Oct, 2024
  • Scrum Master Certified (SMC)
    Scrum Alliance
    Jun, 2012
    - Oct, 2024
  • Sun Certified Java Developer (SCJD)
    Sun Microsystems
    May, 2006
    - Oct, 2024
  • PMP
    Project Management Institute
    Jan, 2011
    - Oct, 2024

Experience

    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Directeur général
      • May 2022 - Present

      + Identifies and develops new business opportunities. + Builds relationships with customers and partners. + Promotes no-shore model including local resources in France, nearshore in Morocco/Romania/Slovakia and offshore in Vietnam + Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesn’t. + Manages key client relationships and works to build new ones. + Expands the profile and reach of the company and our FPT brands in France and Europe + Leads sales, marketing, customer-service, and client relationship management teams. + Develops and strengthens internal and external relationships that will lead to increased lead generation and market share. + Builds cross-functional teams to guide and nourish sustainable, long-term growth. + Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions. + Identifies and recommends new services. + Proposes and develops strategic partnerships. + Together with the team to define company’s OKR objectives and build up plans for how to meet them. + Researches and identifies new regions to expand business. + Conducts webinars and presentations to raise the brand or product profile. + Selects prospective vendors and negotiates contracts. + Fulfils requests for proposals (RFPs) from potential partners and customers. + Manages P&L and operation in overall Show less

    • France
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Director
      • May 2022 - Feb 2023

    • Delivery Head at FPT Software Europe SARL
      • Jan 2021 - Feb 2023

      + Day to day management of the delivery team+ Represent Delivery Management at the weekly BOLT meeting (business operations leadership team)+ Review and help develop high value and/or high risk proposals, scopes and plans to ensure their viability+ Support the new business team to help make the best of new business opportunities+ Represent delivery at a management level including at regular management meetings+ Define responsibilities, set direction and allocate departmental tasks with the portfolio programme directors and the wider team+ Seek to maximise revenue and margin across multiple projects/accounts through project delivery (profit margin)+ Monitor team efficiency and productivity (unbilled and WIP)+ Hold responsibility for the quality of the project deliverables and communications across delivery+ Conduct timely, fair and accurate project reviews for direct reports, using the standard templates, where appropriate+ Explain business focus, targets and guidelines, and provide clarity about the implications of these for the team and the individuals within it+ Keep teams and individuals updated on performance against our goals. Understand and communicate what it means+ Draw on client experiences and external trends to advise others on how to best meet our clients’ current and future needs+ Demonstrate understanding of key business drivers for potential clients understand how the company services can add value, tailoring business strategies and solutions accordingly+ Proactively recognise new business opportunities. Develop them and helpbusiness development team to win them Show less

    • Vietnam
    • IT Services and IT Consulting
    • 700 & Above Employee
    • VP of Digital Logistics Group
      • Jan 2019 - Jan 2021

      + Play the role VP of Digital Logistics Group at FPT Software + Promote IT Services in term of Digital Logistics domain to the global customers + Bring consultant services applying trending technologies (AI, Advanced Analytics, Big Data, IoT, Cloud, AR/VR) to support Digital Kaizen / Digital Transformation strategy of our customers + Based in Paris, France to mainly focus on European customers. + Play the role VP of Digital Logistics Group at FPT Software + Promote IT Services in term of Digital Logistics domain to the global customers + Bring consultant services applying trending technologies (AI, Advanced Analytics, Big Data, IoT, Cloud, AR/VR) to support Digital Kaizen / Digital Transformation strategy of our customers + Based in Paris, France to mainly focus on European customers.

    • Chief Delivery Officer
      • Jan 2018 - Dec 2018

      + Play the role of business development to promote the best-shore working model in term of IT Services to French customers. + Focus on pre-sales, service offerings, working model definition and make sure services delivery quality. + Facilitate like the bridge between the customers and FPT offshore team to gain higher satisfaction. + Play the role of business development to promote the best-shore working model in term of IT Services to French customers. + Focus on pre-sales, service offerings, working model definition and make sure services delivery quality. + Facilitate like the bridge between the customers and FPT offshore team to gain higher satisfaction.

    • Services Delivery Manager
      • Jan 2015 - Dec 2017

      + Manage the delivery services with various scope, up to 1200 IT staffs (SM, PM, BA, Developers, Testers) working in different projects to bring the best IT services delivery to our international customers.+ Mainly focus on IT services of Digitalization in Logistics+ Play the role of PMO head to centralize and apply best-practices following continuous improvement / Kaizen spirit.+ Take the best practices from Agile/Scrum framework to promote into the different projects in FPT Software. Show less

    • Senior IT Project Manager / Program Manager
      • Aug 2009 - Dec 2014

      + Manage IT software outsourcing projects with different sizes+ Organize the teams following Agile methodology, Scrum, SAFe with different scales to apply best practices into the projects.+ Work closely with international customers, mainly European, to define working model, solutions, methods to overcome the outsourcing challenges in order to deliver the project on time, on budget and on quality.

    • Project Development Manager
      • Feb 2009 - Aug 2009

      + Play the role of FPT project development manager at our customer facility+ Onsite in Austin, Texas, USA in 6 months to gain the system knowledge on logistics solutions customized for 30 different carriers.+ Work together with both teams to define the knowledge retention, working model to take over the system+ Plan to re-develop the new systems in the coming years.

    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Banking System Engineer
      • Jun 2008 - Feb 2009

      + Work on common Banking Solutions (unit trust) deployed for different banks in Malaysia. + Play the role of system engineering to gain the high level requirement and define the solutions + Work on common Banking Solutions (unit trust) deployed for different banks in Malaysia. + Play the role of system engineering to gain the high level requirement and define the solutions

    • Project Team Leader, System Designer, Business Analysis
      • Aug 2006 - Jun 2008

      + Work on different IT projects with different roles+ Communicate directly with customers, mainly French+ Follow the international standards and best practices to apply into outsourcing projects.

    • Java Software Developer
      • Oct 2005 - Aug 2006

      + Start IT Software career with Java Software Developer+ Develop the different systems for Japanese customers

Education

  • Conservatoire National des Arts et Métiers
    Executive MBA, Innovation
    2021 - 2022
  • FPT University
    Master of Business Administration - MBA, Business Administration and Management, General
    2015 - 2017
  • APTECH Computer Education
    ACCP, IT
    2004 - 2006
  • Hanoi University of Science and Technology
    Bachelor's degree
    2001 - 2006
  • Cnam
    Executive MBA, Innovation Management
    2021 -

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