Experience

International Language and Country Studies Institute (ILACS) - UEH

• Vietnam
• Education Management
• 1 - 100 Employee

• Personal Assistant to DEAN

  • Jan 2021 - Present

  - Managing internal and external correspondence on behalf of senior management.- Scheduling appointments, maintaining an events calendar, and sending reminders to Dean.- Copying, scanning, and faxing documents, as well as taking notes.- Preparing facilities for scheduled events and arranging refreshments, set up venues if required. - Screen emails and letters which are received before passing to the Dean if necessary.

• Program Officer

  • Jan 2021 - Jun 2022

  - Build up the training proposal for the Corporate, Business customers. Listen to feedback, and customize the program to fit their requirement.- Calculate the Profit & Loss of the entire program and submit it to the Dean and PM to review before sending.- Collaboration with academic partners, organizations, and institutes to apply the newest technology in learning innovation management.- Administrate the class, set up technology element, and online meeting room ( ZOOM, Webex, Google meeting,...) - Integrate, update regularly, and incorporate theory into practice, studying through seminars, online and offline, guided by top domestic and foreign experts. Show less



HOMESCHOOLING - ECONOMIC / MEDIA STUDIES / BUSINESS STUDIES

• A LEVEL - IGCSE TUTOR

  • Jan 2021 - Present

  - Reviewing classroom or curricula topics and assignments. - Assisting students with homework, projects, test preparation, papers, research and other academic tasks. - Working with students to help them understand key concepts, especially those learned in the classroom. - Reviewing classroom or curricula topics and assignments. - Assisting students with homework, projects, test preparation, papers, research and other academic tasks. - Working with students to help them understand key concepts, especially those learned in the classroom.



TALEED Academy

• Vietnam
• Consumer Services
• 1 - 100 Employee

• Team Leader

  • Mar 2020 - Dec 2020

  - Design an academic plan for students to get prepare.- Design syllabus, test preparation classes for students, i.e: IELTS, IMAT, SAT, GMAT, GRE, etc.- Review the quality of Chapter lecture, training new Mentor on board, and catch up with the current team.- Contact, cooperate with University and College, education organization, and build good relationships with them: IDP, ATS, Applyboard, Padova University ( Italy ), ...- Train new Mentor about VISA of EU countries: Finland, Holland, Belgium, Germany, Hungary, Italy, etc.- Solving complaints if related to SA Department.- Build an action plan to avoid the potential unhappy case and maintain the happiness of students.- Support the Sale Department to upgrade, upsell, and take a referral from happy students. Show less

• IMAT Project Manager

  • Nov 2019 - Dec 2020

  - Design an IMAT program & syllabus for students who want to study BACHELOR OF MEDICINE & SURGERY, apply for IMAT test on September.- Review the quality of IMAT lectures, which concentrate on Biology, Chemistry, Logical, Physics, & Math.- Cooperate with University, and Education organization which has Medicine & surgery program around the world, such as: Italy, Hungary, Bulgaria, UK, Australia,....- Consult and help students with the solution of preparing for ITALIAN VISA, how to prove financial status as well as needed documents.- Solving complaints related to IMAT program.- Build an action plan to avoid the potential unhappy, refund case and maintain the happiness of students. Find and provide back up plan for students who can not be able to pass an IMAT test.- Support the Sale Department to upgrade, upsell, and take a referral from happy IMAT students. Show less

• Scholarship Mentor

  • Feb 2019 - Feb 2020

  - Consult students who want to study abroad, design study plan for the next 1-2 years.- Mentoring and teaching Chapter, about knowledge and soft skills needed for students while studying oversea.- Filter suitable university and college, then final the school list and start the application process.- Pre-departure briefing for students ready to fly.- Contact students' parents frequently to update and keep track of the students' academic performance.