Experience

Hotel Academia

• Croatia
• Hospitality
• 1 - 100 Employee

• Sales and Events Assistant

  • Aug 2022 - Present

  Zagreb, Zagreb, Croatia • Developing and preparing offers for individual service users, travel agencies and other • Monitoring competition, market trends and business environment • Finding new channels and sales opportunities by connecting with providers of other type of service • Participating in the creation and implementation of sales strategies • Planning and organizing written, telephone or personal contact with users of the hotel halls for the purpose of a business meetings, seminars… Show more • Developing and preparing offers for individual service users, travel agencies and other • Monitoring competition, market trends and business environment • Finding new channels and sales opportunities by connecting with providers of other type of service • Participating in the creation and implementation of sales strategies • Planning and organizing written, telephone or personal contact with users of the hotel halls for the purpose of a business meetings, seminars, congresses, conferences, formal parties etc. • Ongoing communication and meetings with clients prior the event • Coordinating and assisting with relevant departments for the the arranged event • If needed,outsourcing necessary equipment for the event • Event bills and payments • Attending the event, when and if needed • Other activities defined by the employment contract Show less



Seed Heritage

• Australia
• Retail
• 400 - 500 Employee

• Visual Merchandising Manager

  • May 2021 - May 2022

  Adelaide, South Australia, Australia • Women wear/Menswear/Kids wear/Home wear • Responsible for 5 Seed Heritage store locations • Applying/Interpreting and implementing the In store VM Guidelines • Training staff • In conjunction with the Store Management Team, identifying and actioning visual merchandising opportunities to increase sales • Producing Floor Plans • Maintaining VM standards and Store presentation standards • Assisting the Window teams with installing the window and in store VM… Show more • Women wear/Menswear/Kids wear/Home wear • Responsible for 5 Seed Heritage store locations • Applying/Interpreting and implementing the In store VM Guidelines • Training staff • In conjunction with the Store Management Team, identifying and actioning visual merchandising opportunities to increase sales • Producing Floor Plans • Maintaining VM standards and Store presentation standards • Assisting the Window teams with installing the window and in store VM concepts • Other activities defined by the employment contract Show less



MYER

• Australia
• Retail
• 700 & Above Employee

• Visual Merchandiser Stylist

  • Jan 2019 - May 2021

  Adelaide, Australia • Womenswear /Menswear/ Kidswear/ Homewear • Defining, designing, and implementing a creative visual merchandising strategy • Creating appealing and eye-catching visual displays through the entire store • Producing window displays, interior displays, floor plans and special promotions displays • Training staff • Other activities defined by the employment contract



The junction operations

• Mistery Shopper

  • 2017 - May 2021

  Adelaide, Australia • Working as a secret shopper to observe and measure customer service, product quality and the general environment of their establishments • Providing feedback by writing reports about the shopping experience • Helping businesses increase sales by assisting in improving customer service awareness



Cue Clothing Co.

• Australia
• Retail
• 200 - 300 Employee

• Sales Associate

  • Dec 2016 - Jan 2019

  Adelaide, Australia • Visual Merchandising Tasks • Great emphasis on exceptional and high level of customer service • Styling Clients • Great emphasis on store and personal targets • Administration Tasks • Other activities defined by the employment contract



REPLAY

• Italy
• Textile Manufacturing
• 400 - 500 Employee

• Sales Associate

  • Nov 2012 - Dec 2014

  Zagreb , Croatia • Visual Merchandising tasks • Working towards and achieving store budgets and KPI’s • Monitoring and reviewing store performance on a regular daily, weekly and monthly basis • Actively monitoring competitor activity • Getting feedback and capturing data from clients • Working closely with company website • Managing clients providing exceptional customer service • Maintaining sales area presentation to a high standard • Other activities defined by the employment… Show more • Visual Merchandising tasks • Working towards and achieving store budgets and KPI’s • Monitoring and reviewing store performance on a regular daily, weekly and monthly basis • Actively monitoring competitor activity • Getting feedback and capturing data from clients • Working closely with company website • Managing clients providing exceptional customer service • Maintaining sales area presentation to a high standard • Other activities defined by the employment contract Show less



Petit Bateau

• France
• Textile Manufacturing
• 700 & Above Employee

• Sales Associate

  • Jun 2009 - Jun 2012

  Zagreb , Croatia • Visual Merchandising Tasks • Managing clients providing exceptional customer service • Coordinating new staff and training / mentoring • Proposing and implementing promotions and special offers • Ensuring the store operates efficiently and effectively in all operational areas such as stock control, and presentation • Working towards and achieving store budgets and KPI’s • Monitoring Competition • Other activities… Show more • Visual Merchandising Tasks • Managing clients providing exceptional customer service • Coordinating new staff and training / mentoring • Proposing and implementing promotions and special offers • Ensuring the store operates efficiently and effectively in all operational areas such as stock control, and presentation • Working towards and achieving store budgets and KPI’s • Monitoring Competition • Other activities defined by the employment contract Show less