Duban Alexis M.

SAP FI Junior Consultant at Zemsania Global Group
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Contact Information
us****@****om
(386) 825-5501
Location
Colombia, CO
Languages
  • Inglés Native or bilingual proficiency
  • Español Native or bilingual proficiency

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Credentials

  • SAP Certified Application Associate - SAP S/4HANA for Financial Accounting Associates (SAP S/4HANA 2021)
    SAP
    Jun, 2023
    - Nov, 2024
  • Actual Costing in SAP S/4HANA
    SAP
    Oct, 2022
    - Nov, 2024
  • Cost Center Accounting and Internal Orders in SAP S/4HANA
    SAP
    Oct, 2022
    - Nov, 2024
  • Cost Object Accounting in SAP S/4HANA
    SAP
    Oct, 2022
    - Nov, 2024
  • Customizing in Cash Management in SAP S/4HANA
    SAP
    Oct, 2022
    - Nov, 2024
  • Product Cost Planning in SAP S/4HANA
    SAP
    Oct, 2022
    - Nov, 2024
  • Profitability Analysis in SAP S/4HANA
    SAP
    Oct, 2022
    - Nov, 2024
  • SAP Cash Application
    SAP
    Oct, 2022
    - Nov, 2024
  • SAP financial close in SAP S/4HANA
    SAP
    Oct, 2022
    - Nov, 2024
  • Additional configuration of financial accounting in SAP S/4HANA
    SAP
    Sep, 2022
    - Nov, 2024
  • Asset Accounting in SAP S/4HANA
    SAP
    Sep, 2022
    - Nov, 2024
  • Basics of Customizing for Financial Accounting: GL, AP, AR in SAP S/4HANA
    SAP
    Sep, 2022
    - Nov, 2024
  • Business processes in cash management in SAP S/4HANA
    SAP
    Sep, 2022
    - Nov, 2024
  • Business processes in financial accounting in SAP S/4HANA
    SAP
    Sep, 2022
    - Nov, 2024
  • Customizing en Cash Management en SAP S/4HANA
    SAP
    Sep, 2022
    - Nov, 2024
  • Finance summary in SAP S/4HANA
    SAP
    Sep, 2022
    - Nov, 2024
  • SAP S/4HANA Finance for accounts receivable management
    SAP
    Sep, 2022
    - Nov, 2024
  • SAP Revenue Accounting and Reporting
    SAP
    Aug, 2022
    - Nov, 2024
  • Certificación de Ingles C1
    EF Standard English Test (EF SET)
    Sep, 2021
    - Nov, 2024
  • Inglés B2
    Cambridge English Institute
    Sep, 2013
    - Nov, 2024

Experience

  • Zemsania Global Group
    • Spain
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • SAP FI Junior Consultant
      • Aug 2022 - Present

      - Taking training courses corresponding to SAP S/4 HANA FI-CO through the SAP learning hub. - Training for the implementation of SAP S4/HANA through virtual tutorials with specialized SAP consultants. - Taking training courses corresponding to SAP S/4 HANA FI-CO through the SAP learning hub. - Training for the implementation of SAP S4/HANA through virtual tutorials with specialized SAP consultants.

  • 24-7 Intouch
    • Canada
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Bilingual Agent
      • Oct 2021 - Aug 2022

      - Attention in English to north Americans, through chats, calls and emails. - Track orders, purchase orders, cancellations, merchandise reshipment and issue refunds. - Process request for refunds or credits from consumers in accordance with store or company policy. - Answer questions and handle complaints from consumers regarding bills. - Support and manage interpretation of invoices, taxes, credits, and additional charges. - Application of promotions, discounts, and sales - Attention in English to north Americans, through chats, calls and emails. - Track orders, purchase orders, cancellations, merchandise reshipment and issue refunds. - Process request for refunds or credits from consumers in accordance with store or company policy. - Answer questions and handle complaints from consumers regarding bills. - Support and manage interpretation of invoices, taxes, credits, and additional charges. - Application of promotions, discounts, and sales

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Bilingual Agent
      • Sep 2020 - Aug 2021

      - Attention in English to American, English and European clients through chats, calls and emails. - Track orders, purchase orders, cancellations, and merchandise reshipment. - Process request for refunds or credits from consumers in accordance with store or company policy. - Support and manage interpretation of invoices, taxes, credits and additional charges. - Answer questions and handle complaints from consumers regarding bills. - Issue invoices and bills and sent them to the consumers through email. Show less

  • Compunet
    • Colombia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Management Analyst
      • Jan 2018 - Sep 2020

      - Preparation, monitoring and traceability of commercial proposals and purchase orders of the company's clients.- Issue receipts for received payments through SAP.- Receive, sort, and track incoming payments of the different services.- Keep an accurate record of client accounts and outstanding balances.- Preparation of reports on the operation of services on customer platforms.- Analysis of income and costs of the services provided. Administration, registration, management, and dispatch to billing of the extra hours and surcharges of the area personnel.- Reading, validation and comparison of company contracts with customers.- Management and handling of transport vouchers used by company personnel, filling out, validating, accounting, and sending them for billing.- Publication within the company of the management reports and sending them to the different clients and validation of their receipt.- Maintain documented and up-to-date procedures necessary for an adequate generation, consolidation and publication of management reports.- Timely and adequate updating of the customer information database, where everything regarding services provided, agreed service levels, and other relevant information on the contractual scope with customers is documented. Show less

    • Service Management Analyst Trainee
      • Jun 2017 - Jan 2018

      -Preparation and management of commercial proposals.Extraction of information stored in the SAP 7.1 tool and make daily reports sent to customers.-Follow-up on commercial proposals and send to billing, download from Solman and organize the EWAS of the clients in the established format, which are part of the Management reports that are sent monthly.- Support with the review, organization, publication of content and information related to clients within internal platforms such as Jive and WIKI. Scheduling appointments and meetings with different clients by telephone and email communication. Show less

Education

  • Universidad Antonio Nariño
    Profesional en comercio internacional
    2014 - 2018
  • Servicio Nacional de Aprendizaje (SENA)
    Técnico en Gestión turística bilingüe, Finanzas internacionales
    2010 - 2012

Community

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