Duarte Gonçalves
Anti-fraud Legal & Compliance Specialist at Estoril Sol Digital, Online Gaming Products and Services, S.A.- Claim this Profile
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Bio
Peter C.
Duarte was employed with Bet Entertainment Technologies Ltd for just over 1.5 years. He joined the company as an agent on the Risk, Fraud & Payments team. He immediately had the traits of being a very bright, and competent worker, where I could see his future being extremely successful. After a year with the company the opportunity came along for a senior analyst role on the team. Duarte fit the responsibility of being the senior on the team perfectly. With the promotion he kept on maturing on building his leadership skills and learning more on the areas of risk, fraud and payments. Whoever will get the opportunity to work with Duarte can be considered lucky, he is full of energy and has the ambitions to continue learning and growing in his career. There is no doubt that if I had to re-employ Duarte, I would not think twice to do so!
Teresa Vale Lopes
It has been pleasure to have Duarte in my Health Care Compliance Team at Johnson & Johnson. He is very competent, hard-working, focused, effective, and extremely polite. Duarte has built up an excellent relationship with his coworkers at J&J. During his training he demonstrated a lot of potential and I am sure he will have a very successful career.
Peter C.
Duarte was employed with Bet Entertainment Technologies Ltd for just over 1.5 years. He joined the company as an agent on the Risk, Fraud & Payments team. He immediately had the traits of being a very bright, and competent worker, where I could see his future being extremely successful. After a year with the company the opportunity came along for a senior analyst role on the team. Duarte fit the responsibility of being the senior on the team perfectly. With the promotion he kept on maturing on building his leadership skills and learning more on the areas of risk, fraud and payments. Whoever will get the opportunity to work with Duarte can be considered lucky, he is full of energy and has the ambitions to continue learning and growing in his career. There is no doubt that if I had to re-employ Duarte, I would not think twice to do so!
Teresa Vale Lopes
It has been pleasure to have Duarte in my Health Care Compliance Team at Johnson & Johnson. He is very competent, hard-working, focused, effective, and extremely polite. Duarte has built up an excellent relationship with his coworkers at J&J. During his training he demonstrated a lot of potential and I am sure he will have a very successful career.
Peter C.
Duarte was employed with Bet Entertainment Technologies Ltd for just over 1.5 years. He joined the company as an agent on the Risk, Fraud & Payments team. He immediately had the traits of being a very bright, and competent worker, where I could see his future being extremely successful. After a year with the company the opportunity came along for a senior analyst role on the team. Duarte fit the responsibility of being the senior on the team perfectly. With the promotion he kept on maturing on building his leadership skills and learning more on the areas of risk, fraud and payments. Whoever will get the opportunity to work with Duarte can be considered lucky, he is full of energy and has the ambitions to continue learning and growing in his career. There is no doubt that if I had to re-employ Duarte, I would not think twice to do so!
Teresa Vale Lopes
It has been pleasure to have Duarte in my Health Care Compliance Team at Johnson & Johnson. He is very competent, hard-working, focused, effective, and extremely polite. Duarte has built up an excellent relationship with his coworkers at J&J. During his training he demonstrated a lot of potential and I am sure he will have a very successful career.
Peter C.
Duarte was employed with Bet Entertainment Technologies Ltd for just over 1.5 years. He joined the company as an agent on the Risk, Fraud & Payments team. He immediately had the traits of being a very bright, and competent worker, where I could see his future being extremely successful. After a year with the company the opportunity came along for a senior analyst role on the team. Duarte fit the responsibility of being the senior on the team perfectly. With the promotion he kept on maturing on building his leadership skills and learning more on the areas of risk, fraud and payments. Whoever will get the opportunity to work with Duarte can be considered lucky, he is full of energy and has the ambitions to continue learning and growing in his career. There is no doubt that if I had to re-employ Duarte, I would not think twice to do so!
Teresa Vale Lopes
It has been pleasure to have Duarte in my Health Care Compliance Team at Johnson & Johnson. He is very competent, hard-working, focused, effective, and extremely polite. Duarte has built up an excellent relationship with his coworkers at J&J. During his training he demonstrated a lot of potential and I am sure he will have a very successful career.
Credentials
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Certificate A2.1. - Spanish
Centro de Línguas da Faculdade de Letras da Universidade de Lisboa -
I Conference on Sports Law
AAFDL - Associação Académica da Faculdade de Direito de Lisboa
Experience
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Estoril Sol Digital, Online Gaming Products and Services, S.A.
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Portugal
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Gambling Facilities and Casinos
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1 - 100 Employee
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Anti-fraud Legal & Compliance Specialist
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Jan 2023 - Present
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Anti-fraud Legal & Compliance Assistant
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May 2021 - Dec 2022
• Primary Role and Main Responsibilities:- Assist the Anti-Fraud Legal and Compliance Department in analyzing data and performance in relation to fraud, risk and anti-money laundering (AML);- Performing several anti-fraud checks including: o Conducting fraud checks on players' accounts and deposits; o Monitoring of fraud patterns; o Monitoring of chargebacks, reducing fraud and bonus abuse;- Assist the continuous improvement of payment processes and payment reports;- Assist the continuous improvement of the processes to be implemented to prevent and reduce fraud;- Advise, analyze and report all discoveries;- Ensure operational legal compliance, articulating with the regulatory body whenever necessary, requested or planning;- Ensure mandatory periodic reports and audits;- Assist in negotiating and signing contracts with game suppliers. Show less
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Bet Entertainment Technologies Limited
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Gambling & Casinos
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Risk, Fraud & Payments Senior Agent
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Oct 2020 - May 2021
• Primary Role and Main Responsabilities:- Clarifies any doubts to the team about procedures, tools, products (payment methods/providers);- Devise ways to optimize procedures;- Helps to support and guide RFP team in order to deal with operational issues;- Is the first escalation point within RFP team;- Coaches and mentors the new/junior agents according to the designed training plan;- Assumes the main leadership in the RFP Manager absence;- Is responsible for the Monthly Quality checks for the assigned colleagues;- Responsible to help doing the RFP weekly and monthly report;- Monitoring of KPIs, whilst creating awareness and measures for the team to reach such targets;- Alert, escalate and manage communications on critical issues with key players: IT, Internal teams, Payment solutions, etc… Show less
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Risk, Fraud & Payments Agent
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Nov 2019 - Oct 2020
• Primary Role and Main Responsabilities:- To comply with the various regulations related to the fight against fraud, money laundering and player protection; - Continually monitor player activity (deposits, games, bonuses and other commercial gestures);- Analyze and authenticate medium to high-risk player accounts (determined by anti-fraud software);- Monitoring thoroughly the financial transactions passing through games platform and identifying any suspicious financial movement;- Ensuring the daily payment of the winnings generated by the players on the platform, while insuring a high analysis level of every risk transaction;- Analyze all documents needed for validation and if they are in line with the regulations; - Contact 3rd party suppliers and other departments to exchange information about an investigation;- Redact a suspicious activity report for the competent authorities. Show less
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Johnson & Johnson
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Law Practice
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1 - 100 Employee
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Health Care Compliance Trainee Medical Devices Portugal
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Oct 2018 - Oct 2019
• Supported HCC Officer on the following assignments: - Monitoring activities; - Analysis and documentation of deviations; - Follow up of Due Diligence processes; - Updating all relevant procedures and documentation and their translations; - Preparation of HCBI/SOP “training materials”; - Implementation and use of HCC tools; - Updating all related communication/information sharing platforms; - Maintenance and filing of all HCBI related documentation (training logs, certificates, etc.); - Supporting the transparency team on reporting. Show less
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Education
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2022 - 2022
Universidade Católica Portuguesa
Advance Course Sports Betting -
2017 - 2018
Faculdade de Direito da Universidade de Lisboa
IV Postgraduate Course in Corporate Finance -
2013 - 2018
Faculdade de Direito da Universidade de Lisboa
Bachelor's degree
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