Duane Owens
President at PartnersMatter.com- Claim this Profile
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Bio
Experience
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President
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Feb 2013 - Present
Highland Twp, MI We are a boutique business consulting company specializing in providing exceptional technology and solutions that help small-to-medium businesses save money and improve efficiency. Our company goal is to develop relationships that create positive financial impact for each of our valued clients. This can only be accomplished by creating an environment of trust and insisting on transparency and honest from our entire partner channel. We are driven by a desire to help. Our solutions… Show more We are a boutique business consulting company specializing in providing exceptional technology and solutions that help small-to-medium businesses save money and improve efficiency. Our company goal is to develop relationships that create positive financial impact for each of our valued clients. This can only be accomplished by creating an environment of trust and insisting on transparency and honest from our entire partner channel. We are driven by a desire to help. Our solutions drive sales, create unique branding, solve the daily problems for business owners and help us develop an unbelievable experience for businesses of any size. Client satisfaction is overrated. Our goal is trust client loyalty! www.PartnersMatter.com Show less
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Director of Restaurant Sales
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Mar 2020 - Apr 2020
San Francisco, California, United States
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CDITECH
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United States
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Hospitality
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1 - 100 Employee
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General Manager
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May 2016 - Mar 2020
Troy, MI CDITech’s roots are in hospitality technology and has been one of the top Micros resellers for almost four decades. In 2017, we completed our own Micros 3700 merchant processing integration, added several world-class offerings to our product mix and expanded to sell and support Nationwide. Currently, we have 14 hospitality experts, in 11 states and have doubled annual revenue two straight years. The future is bright at CDITech.
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Business Development Manager
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Mar 2015 - Apr 2016
Silver Spring, Maryland My job responsibilities include overseeing and growing the ASI-Restaurant Manager POS North American reseller network and providing input on our lead generation and marketing strategies for the Restaurant Manager POS and Duet POS products.
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Director of Sales
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Aug 2011 - Mar 2015
Pontiac, Michigan I specialize in restaurant profitability - providing Restaurant Manager Point of Sale solutions, inventory control, marketing, menu design, marketing solutions and much more for our clients. My areas of responsibility include: - Managing the sales funnel and increasing sales - Creating strategic B2B relationships to increase inbound leads - Creating strategic partnerships to enhance revenue and offer our clients a more valuable relationship with us - Managing the… Show more I specialize in restaurant profitability - providing Restaurant Manager Point of Sale solutions, inventory control, marketing, menu design, marketing solutions and much more for our clients. My areas of responsibility include: - Managing the sales funnel and increasing sales - Creating strategic B2B relationships to increase inbound leads - Creating strategic partnerships to enhance revenue and offer our clients a more valuable relationship with us - Managing the payment processing relationships to maximize sales leads and company revenue Show less
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President/CEO
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Dec 2008 - Dec 2013
Novi, Michigan Full-service consulting for the restaurant, nightclub and bar industry. Opened and operated Carlin's Comedy Club, Funny Side Up Comedy Club, Rock Bar & Grill and The Smokehouse. Developed a proprietary marketing system, maximizing client's social media optimization, search engine optimization and minimizing marketing dollars spent by engaging customers online.
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Happy's Pizza & Pub
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United States
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Restaurants
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Director of Pubs
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Feb 2013 - Aug 2013
farmington hills, mi Launched the Happy's Pizza & Pub brand, opening the first two locations in Mt Pleasant and West Bloomfield, Michigan. I developed strategic marketing partnerships, negotiated vendor agreements, authored employee manuals and training documents, oversaw social media marketing and trained store operations managers.
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Vice President
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Mar 2011 - Dec 2011
Keego Harbor, MI I ran the daily operations including the management of office staff, the building of strategic B2B partnerships and oversight of the payment processing and technology divisions.
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Rock Bar & Grill
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United States
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Restaurants
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General Manager
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Dec 2009 - Jun 2010
Plymouth, MI Opened a new venue: hired FOH & BOH staff, created food and drink menus, negotiated vendor agreements, trained newly hired staff, and currently serve as General Manager. Weekly sales averaging $20,000. Cultivated relationship with Chamber of Commerce and Downtown Development Authority. Designed and implemented a new "from scratch" casual-upscale menu featuring innovative appetizers, signature entrees, and creative cocktails.
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General Manager
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Jan 2008 - Oct 2009
Director of Marketing & Promotions Annual Sales Volume: $3million+ Forged exceptional relationships with vendors, resulting in 10% reduction in food costs, 15% reduction in beverage costs, and 90% reduction in marketing costs. Spearheaded rebranding of ultra lounge image to effect reversal of a down turn; devised new nightclub theme, triggering 15% increase in gross sales. Initiated aggressive customer service training program that resulted in higher customer satisfaction rates… Show more Director of Marketing & Promotions Annual Sales Volume: $3million+ Forged exceptional relationships with vendors, resulting in 10% reduction in food costs, 15% reduction in beverage costs, and 90% reduction in marketing costs. Spearheaded rebranding of ultra lounge image to effect reversal of a down turn; devised new nightclub theme, triggering 15% increase in gross sales. Initiated aggressive customer service training program that resulted in higher customer satisfaction rates, increased employee retention, and increased customer loyalty. Added an early "Comedy for a Cause" show to the Saturday schedule, resulting in a 20% increase in Saturday sales, while raising $6000+/month for local charities. Designed, created, and implemented a new "from scratch" casual-upscale menu, featuring premium steaks, fresh salads, and creative appetizers. Show less
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State Director / National Board of Directors
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Jan 1999 - Dec 2006
Sterling Heights, MI Responsible for the operations of a 2000+ team (State) and 20,000+ team (National) youth baseball program. Developed and implemented a national umpire development program that ensured national umpire accountability at each of our World Series events and drove umpire registrations through a State Umpire-in-Chief program. Organized, marketed and operated 13+ youth baseball events each year, ranging from 60-160 teams.
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General Manager
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Jun 1997 - Dec 1997
Created a campaign-style marketing strategy to effectively market new menu and concept, without increasing an extremely limited marketing budget. Devised and rebranded image to increase a 45% increase in gross sales. Initiated a bartender training program designed to eliminate costs associated with improperly trained bartenders. Developed inventory controls that resulted in a 40% reduction in inventory loss.
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Nightclub Specialist
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Aug 1994 - Apr 1996
Annual Sales Volume: $5million+ Completed the reinvention and turnaround of a 25,000 square foot, three-bar complex, achieving over $5million in gross revenue, during the first twelve months. Managed promotional team and coordinated promotions with street teams. Served as a management advisor, training supervisor and HR department.
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Education
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University of Michigan, School of Management
School of Business Management -
Henry Ford Community College
Business Administration and Management, General -
Michigan State University
Journalism