Experience

Texas Woman's University

• United States
• Higher Education
• 700 & Above Employee

• Children's & Youth Librarian

  • Sep 2021 - Present

  Academic librarian charged with general and specialized reference, research service & support, teaching information literacy classes, assessment, and instructional support to the TWU community for students, faculty, and others across all academic departments as it relates to Special Collections, with an emphasis on the Jimmie Lyn Harris Children’s Collection. Responsible for assisting patrons to the special collections with research services, assisting students with primary resources, and providing high-level research services to scholars, educators, journalists, and filmmakers. Show less



Celina Public Library

• Celina, Texas, United States

• Youth Services Librarian

  • Jul 2020 - Apr 2021

  Planning, administration, and coordination of services and programs for children/youth up to 18 years of age. Nurtured imagination, exploration, discovery, and learning. Planning, administration, and coordination of services and programs for children/youth up to 18 years of age. Nurtured imagination, exploration, discovery, and learning.



FLOWER MOUND PUBLIC LIBRARY

• 3030 Broadmoor Lane Flower Mound Texas 75022

• Youth Services Librarian

  • Sep 2012 - Dec 2019

  In my most recent role, my primary drive involves maintaining smooth library operations and driving scalable department growth in a high-traffic 25,000 square-foot public branch. I am tasked with promoting continuous growth and development of our youth collections, programs, and services. This includes defining operational goals and staff performance expectations. Always emphasizing inclusivity, collaboration, and top-tier service standards, I deliver proactive mentorship and training to cross-functional employees. In addition, I am building a reliable inventory of vetted resources and data for customer use through primary source verification and fact-checking of numerous topics, repositories, and publishers. Key Achievements: ~ Leveraged advanced financial acuity to manage and allocate $10K+ annual purchasing budget; successfully curated multiple library collections, including picture books and non-fiction. ~ Conceptualized and launched numerous community engagement programs; designed youth-focused STEM kit, regularly created / led storytimes and coordinated various other elementary /. young adult projects. ~ Proven success in managing dynamic projects and objectives while adhering to strict deadlines. ~ Maintained up-to-date knowledge of emerging industry trends and innovation to maximize library resources and enhance academic and public community impact. ~ Coordinated various events to drive increased community involvement and awareness of library services; promoted events through public outreach, social media, and news publications. Show less



PIMA COUNTY PUBLIC LIBRARY

• Library Associate

  • Mar 2009 - Aug 2012

  As the Library Associate, I was accountable for diverse customer-facing and administrative tasks in both a 2,900 and 1170 square-foot branch environments. My primary objectives included records management, staff supervision, resolving fines, processing interlibrary loans, and updating circulation catalogs. I directly supported our customers in wide-ranging needs, including answering questions, locating materials, and navigating library databases. In addition, I leveraged my strong IT background to maintain, troubleshoot, and repair technical library equipment. This included five networked public computers and two additional employee systems.Key Achievements:~ Directly advised personnel-related activities including recruitment, training, and termination; actively monitored team performance to ensure adherence to established guidelines and goals.~ Piloted budget management needs for branch Summer Reading Program.~ Utilized Millennium Integrated Library System software to streamline management, vetting, and cataloging of new library resources and materials.~ Consistently emphasized high-quality customer service; conducted group and individual training sessions to maximize the accessibility of library resources. Show less

• Library Program Instructor

  • Jan 2007 - Mar 2009

  During this time, I was tasked with managing a team of five library assistants in daily customer outreach and support. This encompassed developing and implementing proactive communication strategies to address all customer needs with friendliness, professionalism, and efficiency. Consistently emphasizing a culture of diversity and inclusion, I also conducted various onsite youth training sessions and presentations.Key Achievements:~ Achieved 98% customer satisfaction rating over a two-year period through focused individual attention and comprehensive knowledge of library resources and services.~ Monitored existing systems to identify underperforming areas and improvement opportunities; authored educational program plans to facilitate ongoing staff training and development. Show less