Duane Anderson

Human Resources Business Partner at iContact BPO
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA
Skills

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Credentials

  • SDF
    -

Experience

  • iContact BPO
    • South Africa
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Human Resources Business Partner
      • Mar 2023 - Present

  • ERAKIS INVESTMENTS
    • South Africa
    • 1 - 100 Employee
    • HRD Coordinator
      • 2014 - Dec 2022

  • Colcab
    • South Africa
    • Retail
    • 1 - 100 Employee
    • IR Officer
      • Apr 2018 - Oct 2018

  • Logo Print
    • Maitland
    • HR Generalist
      • Jun 2011 - Mar 2014

      Recruitment •Creating advertisement relevant to the specification of the company on websites, newspaper etc. •Shortlisting and screening of candidates •Conducting 1st interviews •Administration of Psychometric testing •Providing feedback to relevant candidates •I have also done consulting / recruitment for Logo Print Clients Disciplinary •Conducting Corrective disciplinary hearings •Conducting counseling sessions •Performance improvement plans •Facilitating Grievance procedures •Preparation and conducting cases at the CCMA •Dealing with general queries from management team Training •Workplace Skills Plan/ Annual training reports •Discretionary grants applications, moderations and implementation •Maintaining training budget •Obtaining Training materiel for the machine minders and staff relevant to their work. •Dealing with MAPPP-SETA/ FP & M SETA with regards to grants payment, application for grants. •Handling Apprenticeships Contracts and Ensuring the necessary is done for their training. •Development of in house training material for all apprenticeships relevant to their field •General training of staff •Recognition of prior learning •Performance Management System/ administer and implementation of the program. Policies and Procedures •Creating and Implementation of policies: oStandard Operating Procedures oMedical screening policy oRevision and updating internal Company HR Manual to ensure it adhere to Applicable Law oHACCP Policy General •Creating Job descriptions / Job specifications •Creating Organograms for departments •General administration •Liaise with COIDA •Liaising with Printing Industry Federation of South Africa •Planning staff events •ERP system/ revising the process flow of the company ensuring that we have one system that can perform all the functions of the company. •Retrenchments process consultation with union •EEA Planning, reporting and implementation. •BBBEE •All maintenance and security personal reports to me Show less

  • Clicks Group
    • South Africa
    • Retail
    • 700 & Above Employee
    • Customer Services
      • Apr 2011 - Jun 2011

  • TFG (The Foschini Group)
    • South Africa
    • Retail
    • 700 & Above Employee
    • Credit Advisor
      • Jun 2007 - Feb 2009

Education

  • Cape Peninsula University of Technology
    Bachelor of Technology (BTech), Human Resources Development
    2010 - 2010
  • Cape Peninsula University of Technology
    National Diploma, Human Resources Management
    2006 - 2009
  • Achievers School of Business
    Certificate, HRM
    2005 - 2005
  • Garlandale High School
    Matric
    1999 - 2004

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