Experience

mindStart Solutions

• United States
• Consumer Services
• 1 - 100 Employee

• Account Supervisor

  • Apr 2019 - Present

  Provide quality and efficient support to assigned clients through daily management of team members which include motivating, recognizing, coaching, training, and problem solving. Duties include attendance and utilization review, queue management, QA review and assisting with the onboarding process Provide quality and efficient support to assigned clients through daily management of team members which include motivating, recognizing, coaching, training, and problem solving. Duties include attendance and utilization review, queue management, QA review and assisting with the onboarding process



Arlington International Aviation Products

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Buyer

  • Aug 2016 - Feb 2019

  Worked with various vendors to negotiate pricing on materials, supplies, and specialty items while maintaining the highest level of quality and ensure timely delivery. Submits requests for new vendor approval to Quality Department per procedures. Reviews purchase requisitions for completeness and accuracy including signature authority per document procedures and resolves any discrepancies with proper departments. Prepares, submits, distributes and maintains files per procedures for quotation requests and purchase orders. Follow up on and maintain schedules and status on quotes and purchases Show less



Wells Fargo Dealer Services Inc

• Irving, Texas, United States

• Operations Processor II

  • Mar 2013 - May 2016

  Performed general clerical operations tasks Processed collection letters for accounts over 60 days in default. Assisted in quality assurance of the documents that were sent for accuracy Filed hard copy for records and electronically scanned documents to cloud server Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalated questions and issues to more experienced roles Worked under close supervision following established procedures Show less