Scott Little

General Manager at Harbor View Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Oct 2020 - Present

      Providing principle leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure sustainable financial strength and operating efficiency. Leading a highly skilled and successful team of dedicated professionals in a highly seasonal and iconic destination resort with strong backing and support of ownership. Repositioning the historic resort to achieve the historically highest national guest service ratings, YOY expansion of distribution channels, and sales and marketing initiatives. Show less

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • President and CEO
      • Nov 2017 - Nov 2020

      Lead a high-profile portfolio company for a private equity firm. Successfully renovated and repositioned a high-value destination hotel company and affiliated businesses from the ground up. Within 18 months restructured all business assets, achieved 50% growth in EBITDA, successfully launched two new branded restaurant outlets, stabilized workforce, spearheaded 50% improvement in overall guest satisfaction scores annually, and improved market capitalization by 239%. Managed asset disposition from offer through to closing and company unwind activities. Show less

  • The Ballantine Group
    • Metro Washington DC
    • Executive Vice President
      • Jun 2016 - Dec 2017

      Executive Vice President of Ballantine Management Group. In this interim role, responsibilities included project expansion and feasibility studies, corporate repositioning, ground-up resort, hotel and restaurant development, entitlement and jurisdictional tax incentives and inducement development. Additionally, served as venue General Manager directing accounting, sales, food and beverage, operations, culinary, facilities, humans resources, and event production and development. Executive Vice President of Ballantine Management Group. In this interim role, responsibilities included project expansion and feasibility studies, corporate repositioning, ground-up resort, hotel and restaurant development, entitlement and jurisdictional tax incentives and inducement development. Additionally, served as venue General Manager directing accounting, sales, food and beverage, operations, culinary, facilities, humans resources, and event production and development.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Vice President, Director of Development
      • Aug 2006 - Jul 2016

      In this nationally recognized real-estate investment and development firm, lead numerous investment, development, and disposition initiatives. Took the lead position in numerous negotiations to develop and manage complex entitlement and development projects across several asset classes including nationally branded hotels, water park resort, restaurants, commercial developments, convention center, entertainment venue, retail, class A office and multi-family. Proficient in project design, planning, and owner representation. Show less

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Director of Construction
      • May 2005 - Oct 2006

      Directed implementation of master-planned projects at the one of the most important and ambitious historic preservation and cultural property repositioning projects in America. Responsible for the general management of real estate, contracts, budgets, and numerous design coordination activities for the $61,000,000 restoration of the Fourth U.S. President’s home, Montpelier. Worked closely with National Historic Trust, curators, archeologists, and educators to coordinate construction with interpretive needs. Coordinated with the 18-member Board of Trustees on capital planning and forecasting of long range capital/real-estate master planning needs. Functioned as owner’s representative on museum level construction of the Visitor’s Center, Center for the Constitution, and Gateway projects. Show less

    • Managing Partner
      • Sep 2002 - May 2005

      Provided principle oversight of strategic business alliances and management. Executed proposals, bids, and provided direct project management for this distinguished regionally recognized builder. Led negotiations with architects, subcontractors, and clients in all phases of high-end historic renovations and new building projects. Personally worked with the Montpelier Foundation on the restoration of James Madison’s presidential mansion. Provided principle oversight of strategic business alliances and management. Executed proposals, bids, and provided direct project management for this distinguished regionally recognized builder. Led negotiations with architects, subcontractors, and clients in all phases of high-end historic renovations and new building projects. Personally worked with the Montpelier Foundation on the restoration of James Madison’s presidential mansion.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Sep 1997 - Jul 2002

      Personally took control of the world class restaurant and hotel operations to firmly establish service standards securing the property as one of just five double five star, double five diamond-rated hotels and restaurants in America. Managed the Relais & Châteaux property with high visibility and significant guest contact. Lead successful repositioning with substantial increases in profitability and activity variables of over 70% by vast improvements in recruitment, training, and leadership development. Took primary role in the management of marketing and media activities to secure unprecedented favorable ratings according to industry rating criteria and guest comment surveys. Was personally responsible for the strategic management of $600.00 ADR, $10,000,000 facility expansion and renovation, and all P&L and balance sheet functions. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Sep 1994 - Aug 1997

      Successfully managed and re-positioned this 125-room European Style boutique hotel four blocks from the White House on Pennsylvania Avenue. Organized and personally supervised the ongoing full scale renovations of entire property, retraining of 125 full-time employees and department heads, and lead the city-wide sales and marketing program. Prepared cash flow analyses, and ROI briefs associated with the continued rate improvement plans. Successfully managed and re-positioned this 125-room European Style boutique hotel four blocks from the White House on Pennsylvania Avenue. Organized and personally supervised the ongoing full scale renovations of entire property, retraining of 125 full-time employees and department heads, and lead the city-wide sales and marketing program. Prepared cash flow analyses, and ROI briefs associated with the continued rate improvement plans.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • Jun 1993 - Sep 1994

      Organized all front of the house operations during the compression opening of this $55,000,000, English country house hotel, private country club, and private residential community. Developed comprehensive training programs for all departments. Managed pre-opening budgeting, forecasting, and purchasing. Was instrumental in sourcing and placing staff and managers for all departments. Managed and lead comprehensive startup activities. Organized all front of the house operations during the compression opening of this $55,000,000, English country house hotel, private country club, and private residential community. Developed comprehensive training programs for all departments. Managed pre-opening budgeting, forecasting, and purchasing. Was instrumental in sourcing and placing staff and managers for all departments. Managed and lead comprehensive startup activities.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • Nov 1989 - Feb 1993

    • Canada
    • Hospitality
    • 700 & Above Employee
    • Rooms Manager
      • Jan 1987 - Nov 1989

    • United States
    • Museums, Historical Sites, and Zoos
    • 700 & Above Employee
    • Front Office
      • Sep 1985 - Dec 1987

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