Program Manager

• Jan 2019 - Present

I manage an alcohol and drug harm prevention project in the East Region of San Diego County using a community-based, population level approach (also referred to as Environmental Prevention). I manage a team of six. I work with elected officials, law enforcement, community organizations, media, and youth. I manage an alcohol and drug harm prevention project in the East Region of San Diego County using a community-based, population level approach (also referred to as Environmental Prevention). I manage a team of six. I work with elected officials, law enforcement, community organizations, media, and youth.

Development Associate

• Dec 2016 - Jan 2019

I managed the day to day development activities of the theatre. Donation processing, gift acknowledgement, fundraising campaign development, grant prospect research, grant proposal writing, event planning. I also managed patron services. Assisted patrons with ticket and season subscription purchases, ticketing issues, worked with Managing Director to address front of house concerns. I managed the day to day development activities of the theatre. Donation processing, gift acknowledgement, fundraising campaign development, grant prospect research, grant proposal writing, event planning. I also managed patron services. Assisted patrons with ticket and season subscription purchases, ticketing issues, worked with Managing Director to address front of house concerns.

Foundation Officer, Donor Services

• Sep 2013 - Sep 2015

Assured integrity and functionality of constituent management system through accurate entry and maintenance of constituent and gift data. Maintained adequate security and confidentiality of data. Ensured that gift data and receipts/acknowledgements accurately reflect donor intent and met hospital policies and federal guidelines, as measured by annual business plan and Foundation Metrics. Responsibly and accurately handled donations and gift data. Completed Deposits in a timely manner to meet daily and monthly deadlines.

Assistant Account Manager

• Mar 2012 - Sep 2013

I provided administrative support to the 24 hour security operations for Kaiser Permanente San Diego Medical Center & Medical Office Buildings. I supervised 68 officers, create and manage officer scheduling, and compose and administer disciplinary actions. I oversaw the weekly payroll process. I addressed client concerns and complaints.I ensured officer compliance with federal and state law and accreditation policy through the completion and filing of appropriate documentation. I enter, update and retrieve information from a variety of computer systems. I received requests for information regarding various security issues and provide pertinent data as appropriate. I monitored several complex radio frequencies. I operated a variety of communications equipment, including radio consoles, telephones and computer systems.

Security Officer/Security Operations Center Dispatcher

• May 2011 - Mar 2012

Ensured the safety and security of members, staff and visitors to the various campuses of Kaiser Permanente San Diego. Used a computer-aided dispatch system, received emergency calls from the public requesting assistance. Determined the nature and location of the emergency; determine priorities, and dispatch officers as necessary and in accordance with established procedures. Received and processed emergency calls, maintained contact with all units on assignment, maintained status and location of officers. Monitored direct emergency alarms, answer non-emergency calls for assistance. Entered, updated and retrieved information from a variety of computer systems. Received requests for information regarding various security issues and provided pertinent data. Monitored several complex public safety radio frequencies. Operated a variety of communications equipment, including radio consoles, telephones and computer systems.

Emergency Department Specialist

• Jan 2011 - May 2011

Implemented and oversaw the daily security operations of the Emergency Department. I monitored the physical and personal security of patients on a medical and/or psychological hold at the hospital. I used verbal deescalation skills to assist staff with patients who were or had the potential to act out verbally or physically. Assisted in the functions of personal and physical security and safety measures of Kaiser members, patients, staff and visitors. Worked to protect staff and property from theft or damage. I composed daily activity and incident reports concerning activities in the Emergency Department. I directly worked with local law enforcement daily to address safety and security issues in the emergency department and the hospital.

Security Officer

• Oct 2010 - Jan 2011

Member Data Coordinator

• Feb 2006 - Feb 2010

Managed the membership renewal and credit card contribution programs for a 25,000 member public radio and cultural arts organization. Provided customer support to members and administrative support to the Membership Department Director. Managed the membership renewal and credit card contribution programs for a 25,000 member public radio and cultural arts organization. Provided customer support to members and administrative support to the Membership Department Director.

Administrative Assistant

• Aug 2005 - Feb 2006

Provided office and on site conference support to the staff and executive team of a public policy organization focused on the Western states and territories of the United States. Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensured operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.Provided information by answering questions and requests.Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Membership & Training Programs Coordinator

• Oct 2001 - Mar 2005

Managed the operations of the membership program for a statewide environmental policy and social justice organization. Organized workshops for citizen activists to assist them in becoming more effective in affecting land use policy in their communities. Managed the operations of the membership program for a statewide environmental policy and social justice organization. Organized workshops for citizen activists to assist them in becoming more effective in affecting land use policy in their communities.

Intern

• 1993 - 1994

Organized a publicity and public action campaign around the issues of forest destruction and protection of endangered and threatened species. Organized a publicity and public action campaign around the issues of forest destruction and protection of endangered and threatened species.