Dhia Shahateet,MSc

IT MANAGER AND SYSTEM ADMINISTRATION at RIVAGE - Natural Dead Sea Minerals
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Contact Information
us****@****om
(386) 825-5501
Location
Amman, Jordan, JO
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency
Skills

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Credentials

  • Training Of Trainers – TOT
    Mercuria Business School
    Sep, 2017
    - Nov, 2024
  • International Computer Driving License -ICDL
    Specto
    Sep, 2012
    - Nov, 2024
  • PMP
    -

Experience

  • RIVAGE - Natural Dead Sea Minerals
    • Jordan
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • IT MANAGER AND SYSTEM ADMINISTRATION
      • Dec 2017 - Present

      + ERP System administrator and configuration (SAP) + Install and configure software and hardware + Manage network servers and technology tools + Set up accounts and workstations + Monitor performance and maintain systems according to requirements + Troubleshoot issues and outages + Ensure security through access controls, backups, and firewalls + Upgrade systems with new releases and models + Develop expertise to train staff on new technologies + Build an internal wiki with technical documentation, manuals, and IT policies Show less

  • Global Technology Systems Jordan
    • Jordan
    • Software Development
    • 1 - 100 Employee
    • Project Manager And Trainer
      • Jan 2016 - Apr 2022

      + SAP Project Manager + SAP B1 Administrator. + Covering technical training in SAP ERP system; and GTS System. + How to change the traditional commerce to e-Business + SAP Project Manager + SAP B1 Administrator. + Covering technical training in SAP ERP system; and GTS System. + How to change the traditional commerce to e-Business

  • Al- Zaytoonah University Of Jordan
    • Jordan
    • Higher Education
    • 100 - 200 Employee
    • ICDL Tranear
      • Mar 2019 - Sep 2020

      - International Computer Driving Licence - ICDL Trainer - Excel Advanced - ERP Trainer - International Computer Driving Licence - ICDL Trainer - Excel Advanced - ERP Trainer

  • Finn Church Aid
    • Finland
    • International Trade and Development
    • 300 - 400 Employee
    • ICDL & ICT Trainer
      • Feb 2017 - May 2020

      + International Computer Driving Licence - ICDL Trainer + Information Communication Technology - ICT + International Computer Driving Licence - ICDL Trainer + Information Communication Technology - ICT

  • Asamiah International School
    • Jordan
    • Education Management
    • 1 - 100 Employee
    • ICDL
      • Jun 2018 - Dec 2018

      International Computer Driving Licence - ICDL International Computer Driving Licence - ICDL

  • Middle East University (MEU)
    • Jordan
    • Higher Education
    • 1 - 100 Employee
    • Lecturer
      • Oct 2014 - May 2016

      Lecturer for (e-Business, CRM, MIS) Lecturer for (e-Business, CRM, MIS)

  • My Restaurant Management - MRM
    • Jordan
    • IT Manager - Full time
      • Mar 2011 - Mar 2015

      + Managing Information Technology and computer systems (Familiar with all hardware and software). + Developing and implementing policies and procedures for electronic data processing and computer systems operations and development. + Hiring and managing information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems. + Providing orientation to new users of existing technology. + Training staff about potential uses of existing technology. Show less

  • Khuttar Cafe and Restaurant
    • Amman, Jordan
    • Purchasing Manager, and Supervisor - Part time
      • Sep 2010 - Feb 2015

      + Leading the Purchasing Staff within the Work cell, supporting the development and implementation of Supply Chain strategies and systems, ensuring that materials supply equal demand, and optimizing overall cost of materials. + Reviewing purchasing decisions, orders, and vendor contracts. + Overseeing the materials and supplies orders from vendors. + Leading the Purchasing Staff within the Work cell, supporting the development and implementation of Supply Chain strategies and systems, ensuring that materials supply equal demand, and optimizing overall cost of materials. + Reviewing purchasing decisions, orders, and vendor contracts. + Overseeing the materials and supplies orders from vendors.

  • Ahlia Insurance
    • Palestine, State of
    • Insurance
    • 1 - 100 Employee
    • IT Manager - Full time
      • Feb 2009 - Jul 2010

      + Responsible for hardware and software installation, maintenance and repair. + Website Administrator. + Performing routine audits of systems and software. + Procurement of IT hardware, software and maintenance products & services. + Maintaining documentation of changes regarding users, functions & systems. + Responsible for hardware and software installation, maintenance and repair. + Website Administrator. + Performing routine audits of systems and software. + Procurement of IT hardware, software and maintenance products & services. + Maintaining documentation of changes regarding users, functions & systems.

Community

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