Dave Saunders
Managing Director at Paxitel- Claim this Profile
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Topline Score
Bio
Lee Tsiamis
I have had around 2 years working with Dave at IPFX. During this time I have had the opportunity to work very closely with Dave on particular projects. I have also used Dave as a resource on project in which he was not involved. In every case he has displayed a professional manner and never fails to come up with a solution or at least point me in the right direction. He's a credit to the team at IPFX and this is reflected through the high regard he holds with our clients. Dave is the go to guy in most time critical situations, he knows what he is doing and can keep his head when everyone else can't, and this is what makes him such a great engineer. Pleasure to work with him.
Angelo Torresan
Dave Saunders was an excellent employee who not only was very competent at his role, but also displayed a great deal of passion in achieving the necessary results from IT. On a number of occasions he "went out on a limb" in order to ensure that management wqas fully aware of consequences of not revisit some of the planned strategies.
David Jackson
Dave is an invaluable member of the Support team at IPFX. Although we are based in different countries, Dave's ability to explain any issues that he may be experiencing make it simple to assist in fault resolution. That said, Dave is adept at resolving the majority of issues that are presented to him through a combination of lateral thinking, technical knowledge and persistence. He maintains 'grace under fire' when faced with challenges at customer sites, and has had positive feedback from large clients on his technical abilities, as well as his project management abilities.
Lee Tsiamis
I have had around 2 years working with Dave at IPFX. During this time I have had the opportunity to work very closely with Dave on particular projects. I have also used Dave as a resource on project in which he was not involved. In every case he has displayed a professional manner and never fails to come up with a solution or at least point me in the right direction. He's a credit to the team at IPFX and this is reflected through the high regard he holds with our clients. Dave is the go to guy in most time critical situations, he knows what he is doing and can keep his head when everyone else can't, and this is what makes him such a great engineer. Pleasure to work with him.
Angelo Torresan
Dave Saunders was an excellent employee who not only was very competent at his role, but also displayed a great deal of passion in achieving the necessary results from IT. On a number of occasions he "went out on a limb" in order to ensure that management wqas fully aware of consequences of not revisit some of the planned strategies.
David Jackson
Dave is an invaluable member of the Support team at IPFX. Although we are based in different countries, Dave's ability to explain any issues that he may be experiencing make it simple to assist in fault resolution. That said, Dave is adept at resolving the majority of issues that are presented to him through a combination of lateral thinking, technical knowledge and persistence. He maintains 'grace under fire' when faced with challenges at customer sites, and has had positive feedback from large clients on his technical abilities, as well as his project management abilities.
Lee Tsiamis
I have had around 2 years working with Dave at IPFX. During this time I have had the opportunity to work very closely with Dave on particular projects. I have also used Dave as a resource on project in which he was not involved. In every case he has displayed a professional manner and never fails to come up with a solution or at least point me in the right direction. He's a credit to the team at IPFX and this is reflected through the high regard he holds with our clients. Dave is the go to guy in most time critical situations, he knows what he is doing and can keep his head when everyone else can't, and this is what makes him such a great engineer. Pleasure to work with him.
Angelo Torresan
Dave Saunders was an excellent employee who not only was very competent at his role, but also displayed a great deal of passion in achieving the necessary results from IT. On a number of occasions he "went out on a limb" in order to ensure that management wqas fully aware of consequences of not revisit some of the planned strategies.
David Jackson
Dave is an invaluable member of the Support team at IPFX. Although we are based in different countries, Dave's ability to explain any issues that he may be experiencing make it simple to assist in fault resolution. That said, Dave is adept at resolving the majority of issues that are presented to him through a combination of lateral thinking, technical knowledge and persistence. He maintains 'grace under fire' when faced with challenges at customer sites, and has had positive feedback from large clients on his technical abilities, as well as his project management abilities.
Lee Tsiamis
I have had around 2 years working with Dave at IPFX. During this time I have had the opportunity to work very closely with Dave on particular projects. I have also used Dave as a resource on project in which he was not involved. In every case he has displayed a professional manner and never fails to come up with a solution or at least point me in the right direction. He's a credit to the team at IPFX and this is reflected through the high regard he holds with our clients. Dave is the go to guy in most time critical situations, he knows what he is doing and can keep his head when everyone else can't, and this is what makes him such a great engineer. Pleasure to work with him.
Angelo Torresan
Dave Saunders was an excellent employee who not only was very competent at his role, but also displayed a great deal of passion in achieving the necessary results from IT. On a number of occasions he "went out on a limb" in order to ensure that management wqas fully aware of consequences of not revisit some of the planned strategies.
David Jackson
Dave is an invaluable member of the Support team at IPFX. Although we are based in different countries, Dave's ability to explain any issues that he may be experiencing make it simple to assist in fault resolution. That said, Dave is adept at resolving the majority of issues that are presented to him through a combination of lateral thinking, technical knowledge and persistence. He maintains 'grace under fire' when faced with challenges at customer sites, and has had positive feedback from large clients on his technical abilities, as well as his project management abilities.
Credentials
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AZ-303 Microsoft Azure Architect Technologies
MicrosoftOct, 2021- Sep, 2024 -
Microsoft 365 Certified: Teams Administrator Associate
MicrosoftOct, 2021- Sep, 2024 -
Microsoft Certified: Azure Solutions Architect Expert
MicrosoftOct, 2021- Sep, 2024 -
AZ-304 Microsoft Azure Architect Design
MicrosoftSep, 2021- Sep, 2024 -
Azure Administrator Associate
MicrosoftAug, 2021- Sep, 2024 -
AWS
TestDomeMay, 2020- Sep, 2024 -
Excel
TestDomeMay, 2020- Sep, 2024 -
Microsoft 365 Certified: Teams Administrator Associate
MicrosoftOct, 2021- Sep, 2024 -
Microsoft Certified: Azure Solutions Architect Expert
MicrosoftOct, 2021- Sep, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftAug, 2021- Sep, 2024 -
Microsoft Certified: Azure Administrator Associate
Microsoft
Experience
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Paxitel
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Australia
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Telecommunications
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1 - 100 Employee
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Managing Director
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Oct 2020 - Present
Designed and built a Voice Core with the modern functions and features you need to connect your business now and in the future. Enabling MSPs and ITSPs with the wholesale and aggregated services you need from a single provider with the experience and expertise to deliver. We have designed products and services for the industry to allow business and MSPs to add value to their user's Telecommunications experience. From Teams Direct Routing within Australia and New Zealand and extended Global Teams Direct Routing, Meeting room solutions - the right solutions from installation and on-going management, Wholesale SIP services within Australia/NZ/Global, local Phone numbers for most countries, Inbound toll free services. Expertise and experience with large and small complex Contact Centres and making them modern, simple and integrated with today's technologies. Hardware for the user, the contact centre agent working in an office or remotely. Show less
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blueAPACHE
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Australia
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IT Services and IT Consulting
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100 - 200 Employee
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Head of Voice & Unified Communications
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Jan 2015 - Present
Head of Voice and Unified Communications at a Australian mid-market MSP - running the Voice/UC Line of Business providing hosted private and public cloud solutions. Running the Voice Carriage line of business. Managing the Senior Voice Engineer team of specialists. Providing support to all as an SME. Mentoring many as a senior staff member. Various duties from Pre-sales, Architect, Product Development, Commercial Agreements, Service Catalogue management, Vendor/wholesale management, Staff Management, Currently providing SIP Services for Teams Direct Routing, SIP Trunks, Number Hosting, Inbound 1300/1800 services, Meeting Room System, and now Business Mobile services. Contact Centre IPFX PBX/UC solutions, and basic cloud hosted IP Telephony services. Show less
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Voice and UC Practice Manager
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Jan 2015 - Oct 2021
I manage the Voice and UC pillar of blueAPACHE. This entails managing and growing the voice carriage business, managing the team of specialist subject matter experts in Voice and UC, Looking after the commercial side of the pillar, I manage all wholesalers and vendors relating to the pillar, designing and building multiple voice and UC platforms based on various technologies including, an industry leasing multi-tenanted Skype for Business platform, IPFX, a multi-tenanted basic cloud PBX platform, scaling and capacity planning, budgeting etc.Some of my larger projects are the design, implementation and ongoing management of the 13CABS national contact centre, and a separate corporate environment, a large mortgage settlement agent for large banking institutions.Designing and introducing a multi-tenanted basic 'dial-tone' turnkey cloud based PBX solution.Managing the introduction of a multi-tenanted and fully redundant and resilient Skype for business platform offering QoS from the handset to the PSTN with Australian based local PSTN access that offers cost effective calling plans. Show less
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Voice/UC Lead
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Feb 2015 - Feb 2015
blueAPACHE provides industry leading voice services with secure and enterprise grade IP Telephony solutions that cater to your requirements. From top to bottom with basic phone services, Unified Communications, Advanced Contact Centre, Advanced voicemail, SIP Trunks, ISDN, Operator Console, mobile solutions, Outlook integration and many more features and services. Come and take a look at the emPower voice solutions we offer.
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Native Technologies
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United States
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Software Development
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Owner
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Mar 1996 - Present
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IPFX
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Engineer / Solutions Architect
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Nov 2011 - Feb 2015
Sales Engineer / Solutions ArchitectAssist the channel is providing and costing an IPFX solution. Quoting and Account Management. IPFX is a dynamic developer and distributor of Computer telephony Integration (CTI) solutions. As a leading IP Telephony solution provider in the market with over 1,100 systems and 200,000 end users. the key benefit for IPFX customers is a significant improvement in employee productivity
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Senior Support Engineer
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Mar 2007 - Nov 2011
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Systems Engineer
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Sep 1990 - Feb 2007
IT&T Systems Engineer - Networking, Cisco VoIP, Routers, switches, Servers, QOS, Network monitoring, support, WAN, MPLS IT&T Systems Engineer - Networking, Cisco VoIP, Routers, switches, Servers, QOS, Network monitoring, support, WAN, MPLS
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Community
