Palliative Care Counselor

• May 2018 - Present

Licensed Clinical Social Worker

• May 2017 - May 2018

Clinical Case Manager

• Jun 2015 - Apr 2017

Medical Social Worker

• Oct 2014 - Jun 2015

Coordinator, Inpatient Social Work

• Sep 2006 - Oct 2014

Employ problem-resolution skills daily with multidisciplinary teams to enhance patient experience and facilitate continuity of care. Resolve patient and family crises, encourage communication across disciplines, and engage community resources to manage patient care or quality-of-life issues. Supervise social workers on several inpatient units. Employ problem-resolution skills daily with multidisciplinary teams to enhance patient experience and facilitate continuity of care. Resolve patient and family crises, encourage communication across disciplines, and engage community resources to manage patient care or quality-of-life issues. Supervise social workers on several inpatient units.

Social Worker

• 2001 - 2006

Assisted multi-disciplinary team in evaluating and understanding patients seeking liver, kidney, or pancreas transplants. Coordinated pre-transplant services such as substance-abuse treatment. Served on the Ohio Solid Organ Transplant Consortium (OSOTC) Chemical Dependency Committee to resolve eligibility questions for patients statewide. Served on committee with the OSOTC and the Ohio Department of Health to revise listing criteria for liver transplants. Developed and led informational and support groups for patients at the OSUMC Transplant Center. Recruited by Lifeline of Ohio Organ Procurement (LOOP) to provide group facilitation and processing as well as informational sessions for their support groups. Served as workshop leader for the Central Ohio branch of the National Kidney Foundation (NKF) for their 2006 conference. Facilitated a national policy change with Novartis Pharmaceuticals to offer financial assistance to Medicare patients taking Novartis transplant medications.

Director of Social Services

• Mar 2000 - Jun 2001

Established and monitored department goals and outcomes. Provided hospital-wide training in advance directives and domestic violence. Managed admissions to hospital’s nursing home unit and insured compliance with regulatory standards. Participated in various administrative meetings and events. Worked with interdisciplinary teams to coordinate discharge planning for general medical, intensive care, and emergency department patients. Established and monitored department goals and outcomes. Provided hospital-wide training in advance directives and domestic violence. Managed admissions to hospital’s nursing home unit and insured compliance with regulatory standards. Participated in various administrative meetings and events. Worked with interdisciplinary teams to coordinate discharge planning for general medical, intensive care, and emergency department patients.

Clinical Assessment Coordinator

• 1998 - 2000

As part of the core management team, trained and coordinated staff in a transdisciplinary team approach. Educated and marketed physicians and discharge planners internally and externally regarding services available through inpatient rehabilitation. Conducted patient assessments to determine admission eligibility according to Medicare, Medicaid, insurance, and CARF standards. Communicated obstacles and progress to payor sources and obtained ongoing authorization for care. As part of the core management team, trained and coordinated staff in a transdisciplinary team approach. Educated and marketed physicians and discharge planners internally and externally regarding services available through inpatient rehabilitation. Conducted patient assessments to determine admission eligibility according to Medicare, Medicaid, insurance, and CARF standards. Communicated obstacles and progress to payor sources and obtained ongoing authorization for care.

Case Management Consultant

• 1992 - 1998

Developed and monitored medical and vocational plans for injured workers. Tracked compliance, progress, and barriers and made recommendations for resolution. Maintained contact including detailed reports with referral sources. Facilitated communication and helped resolve conflict between workers, employers, attorneys, health care professionals, labor unions and the Bureau of Workers’ Compensation. Marketed services to potential and existing clients. Developed and monitored medical and vocational plans for injured workers. Tracked compliance, progress, and barriers and made recommendations for resolution. Maintained contact including detailed reports with referral sources. Facilitated communication and helped resolve conflict between workers, employers, attorneys, health care professionals, labor unions and the Bureau of Workers’ Compensation. Marketed services to potential and existing clients.

Manager, Social Work and Discharge Planning

• 1989 - 1992

Began as medical social worker for complex neurosurgery and orthopedic patients. Conducted psychosocial assessments and worked with interdisciplinary teams to coordinate discharge planning and maintain continuity of care with community and family resources. Promoted to supervisor and manager while maintaining a full caseload. Revised policies and procedures to improve efficiency and clarity and to insure compliance with JCAH requirements. Monitored department compliance with strategic plan and expectations, performed staff performance reviews, submitted capital budget requests, and performed various other administrative duties.

Coordinator, Multi-handicaps Program

• 1988 - 1989

Assisted in the development of a curriculum to teach assault prevention strategies. Conducted workshops with parents and professionals. Piloted this project in the Columbus Public Schools and was nominated for Quality Initiatives Award. Assisted in the development of a curriculum to teach assault prevention strategies. Conducted workshops with parents and professionals. Piloted this project in the Columbus Public Schools and was nominated for Quality Initiatives Award.

Child and Family Therapist

• 1985 - 1988

Therapist Provided individual, family, and group outpatient therapy. Designed and implemented groups used in-house and in the schools. Therapist Provided individual, family, and group outpatient therapy. Designed and implemented groups used in-house and in the schools.

Outpatient Therapist

• 1984 - 1985

Provided counseling to individuals and families. Provided counseling to individuals and families.