Experience

oktamam

• Türkiye
• Education Administration Programs
• 1 - 100 Employee

• Academic Advisor

  • Sep 2021 - Present



Xceed

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• English customer service agent

  • Mar 2020 - Feb 2021

   Resolve product or service problems by clarifying the customer's complaint (Email, Chat & outbound ). Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken. Refer unresolved customer grievances to designated departments for further investigation.

• English Customer service agent

  • Feb 2020 - May 2020



Nahdi Group

• Sales Manager and Education Consultanat

  • Mar 2019 - Feb 2020

• Sales Manager and Education Consultant

  • Mar 2019 - Feb 2020

   Responsible for everything related to the Education Department. Make contracts with universities and get exclusive discounts. Training for new members. Handling all customers inquiries. Solving customers problems. Providing customers with all information about studying in Turkey.



OK TAMAM Group

• Türkiye
• Consumer Services
• 1 - 100 Employee

• Team Leader

  • Oct 2018 - Feb 2019



OK TAMAM Group

• Türkiye
• Consumer Services
• 1 - 100 Employee

• Educational Consultant

  • Jan 2015 - Aug 2018