Dr. Vuyile Mbatha (PhD)
Non-Executive Director (NED) Board Member at Various Companies- Claim this Profile
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Bio
Roy Masamba
I am yet to be meet another person with such a thirst and hunger for knowledge and continuous learning. Vuyile takes personal development investment to a level many cannot meet, juggling work and study demands seemingly with ease. Keep growing!
Dr Suzanne Ravenall
Vuyile worked with Beyond Outsourcing / The Effectiveness Company at the early stages of her career. During her time she handled customers with a great deal of passion, professionalism and commitment. She is a very capable and hungry business person with good ideas. I would highly recommend Vuyile.
Roy Masamba
I am yet to be meet another person with such a thirst and hunger for knowledge and continuous learning. Vuyile takes personal development investment to a level many cannot meet, juggling work and study demands seemingly with ease. Keep growing!
Dr Suzanne Ravenall
Vuyile worked with Beyond Outsourcing / The Effectiveness Company at the early stages of her career. During her time she handled customers with a great deal of passion, professionalism and commitment. She is a very capable and hungry business person with good ideas. I would highly recommend Vuyile.
Roy Masamba
I am yet to be meet another person with such a thirst and hunger for knowledge and continuous learning. Vuyile takes personal development investment to a level many cannot meet, juggling work and study demands seemingly with ease. Keep growing!
Dr Suzanne Ravenall
Vuyile worked with Beyond Outsourcing / The Effectiveness Company at the early stages of her career. During her time she handled customers with a great deal of passion, professionalism and commitment. She is a very capable and hungry business person with good ideas. I would highly recommend Vuyile.
Roy Masamba
I am yet to be meet another person with such a thirst and hunger for knowledge and continuous learning. Vuyile takes personal development investment to a level many cannot meet, juggling work and study demands seemingly with ease. Keep growing!
Dr Suzanne Ravenall
Vuyile worked with Beyond Outsourcing / The Effectiveness Company at the early stages of her career. During her time she handled customers with a great deal of passion, professionalism and commitment. She is a very capable and hungry business person with good ideas. I would highly recommend Vuyile.
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Credentials
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Master of Business Administration
Hult International Business SchoolMay, 2023- Sep, 2024 -
Business Sustainability Management
Cambridge Institute for Sustainability Leadership (CISL)Apr, 2023- Sep, 2024 -
Developing Strategy in Uncertainty
Hult AshridgeDec, 2022- Sep, 2024 -
Certificate of Professional Development
The London School of Economics and Political Science (LSE)Nov, 2022- Sep, 2024 -
Inclusive Leadership Through Behavioural Science
The London School of Economics and Political Science (LSE)Aug, 2022- Sep, 2024 -
Human Capital Strategy: Creating a Sustainable Competitive Advantage
Yale School of ManagementJun, 2022- Sep, 2024 -
Business Sustainability Strategy: Technology and Management
Massachusetts Institute of TechnologyMay, 2022- Sep, 2024 -
Competitive Strategy and Innovation
The London School of Economics and Political Science (LSE)May, 2022- Sep, 2024 -
Corporate Governance: Maximize Your Effectiveness in the Boardroom
The Wharton SchoolMay, 2022- Sep, 2024 -
Leadership for Global Business and Politics
Yale School of ManagementMay, 2022- Sep, 2024 -
Organizational Leadership: Driving Culture and Performance Program
IMDMay, 2022- Sep, 2024 -
Oxford Executive Strategy Programme
University of OxfordMay, 2022- Sep, 2024 -
Decision-Making: Judgements, Biases, and Nudges
The London School of Economics and Political Science (LSE)Apr, 2022- Sep, 2024 -
MBA Essentials
The London School of Economics and Political Science (LSE)Apr, 2022- Sep, 2024 -
MIT Sloan Inquiry-Driven Leadership
Massachusetts Institute of TechnologyMar, 2022- Sep, 2024 -
Organizational Leadership
University of TorontoMar, 2022- Sep, 2024 -
Neuroscience for Business
Massachusetts Institute of TechnologyFeb, 2022- Sep, 2024 -
Social Entrepreneurship
The London School of Economics and Political Science (LSE)Feb, 2022- Sep, 2024 -
General Management Program
SDA BocconiJan, 2022- Sep, 2024 -
(M.Inst.D) Member
Institute of Directors South AfricaSep, 2021- Sep, 2024 -
Associate Member (London.UK)
The Institute of DirectorsSep, 2021- Sep, 2024 -
Ethics of AI
The London School of Economics and Political Science (LSE)Sep, 2021- Sep, 2024 -
Oxford Leading Sustainable Corporations Programme
University of OxfordSep, 2021- Sep, 2024 -
The Business of AI
London Business SchoolSep, 2021- Sep, 2024 -
High Impact Leadership
Cambridge Institute for Sustainability Leadership (CISL)Aug, 2021- Sep, 2024 -
Leading Global Virtual Teams
Yale School of ManagementAug, 2021- Sep, 2024 -
Negotiation Programme
The London School of Economics and Political Science (LSE)Aug, 2021- Sep, 2024 -
Strategy Basics
Hult AshridgeAug, 2021- Sep, 2024 -
Data Science for Business: Building a Data-Driven Organization
Rice Business - Jones Graduate School of BusinessJul, 2021- Sep, 2024 -
Higher Education Teaching Certificate
Harvard UniversityJul, 2021- Sep, 2024 -
Lifelong Learning: Becoming a Better Learner
Hult AshridgeJun, 2021- Sep, 2024 -
Psychological Safety at Work
Hult AshridgeJun, 2021- Sep, 2024 -
Oxford Executive Leadership Programme
Saïd Business School, University of OxfordMay, 2021- Sep, 2024 -
Business, International Relations and the Political Economy
The London School of Economics and Political Science (LSE)Aug, 2020- Sep, 2024 -
Academic writing for clarity and meaning
University of the WitwatersrandApr, 2020- Sep, 2024 -
Discovering your PhD potential: Writing a research proposal
University of LeicesterApr, 2020- Sep, 2024 -
Introduction to Research Ethics: Working with People
University of LeedsApr, 2020- Sep, 2024 -
People Studying People: Research Ethics in Society
University of LeicesterApr, 2020- Sep, 2024 -
Postgraduate Academic Literacy for Management and Business Students
University of the WitwatersrandApr, 2020- Sep, 2024 -
Research Writing: How to do a literature review
University of WollongongApr, 2020- Sep, 2024 -
Understanding different research perspectives
The Open UniversityApr, 2020- Sep, 2024 -
Accelerated Management Program
Yale School of ManagementMar, 2020- Sep, 2024 -
Level 5 Diploma in Learning & Development
CIPDFeb, 2020- Sep, 2024 -
Skills Development Facilitator (SDF)
VeryCoolIdeasDec, 2019- Sep, 2024 -
Organizational Learning and Development
LinkedInApr, 2019- Sep, 2024 -
Measuring Learning Effectiveness
LinkedInMar, 2019- Sep, 2024 -
Creating a Culture of Learning
LinkedInFeb, 2019- Sep, 2024 -
DISC Behavioural Analyst
TTI Success InsightsFeb, 2019- Sep, 2024 -
Developing a Learning Mindset
LinkedInFeb, 2019- Sep, 2024 -
Driving Forces Analyst and Facilitator
TTI Success InsightsFeb, 2019- Sep, 2024 -
Finding and Retaining High Potentials
LinkedInFeb, 2019- Sep, 2024 -
Hire, Retain, and Grow Top Millennial Talent
LinkedInFeb, 2019- Sep, 2024 -
Talent Management
LinkedInFeb, 2019- Sep, 2024 -
YALI Certificate: Workforce Collaboration and Development
YALI Regional Leadership Center East AfricaJan, 2019- Sep, 2024 -
Artificial Intelligence: Implications for Business Strategy
MIT Sloan School of ManagementDec, 2018- Sep, 2024 -
Participlan Facilitator
Business Presentation GroupJun, 2018- Sep, 2024 -
Return on Investment (ROI) Methodology
ROI Institute, IncJan, 2018- Sep, 2024 -
Strength Deployment Inventory (SDI) Facilitator
TotalSDIJan, 2018- Sep, 2024 -
Value Selling Certificate
ValueSelling Associates, Inc.Jan, 2018- Sep, 2024 -
YALI Certificate: Management Strategies for People and Resources
YALI Regional Leadership Center East AfricaJan, 2018- Sep, 2024 -
Global Leadership Development Program (GLDP)
Foreign and Commonwealth OfficeJan, 2017- Sep, 2024
Experience
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Various Companies
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Book and Periodical Publishing
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1 - 100 Employee
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Non-Executive Director (NED) Board Member
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Apr 2018 - Present
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MultiChoice Group
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South Africa
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Broadcast Media Production and Distribution
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700 & Above Employee
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Head of Talent Management
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Feb 2018 - Feb 2019
As the Head of Talent Management - reporting to the Chief HR Officer, my role is focused on defining and ensuring the execution of all strategies, frameworks, policies and procedures related to Talent Management. I get this done with the support of my team of 23 professionals, each a specialist in their respective functions. Within this team i have 3 Senior managers that directly report to me and each with a team of 2-8 specialists. My core focus areas are Career Development; Performance Optimisation and Learning & Development - Specifically to Provide the organisation with best of breed Talent Management solutions that enable the business to deliver on its overarching business objectives. Strategy formulation • Designing the Learning & Development, Performance and Talent Management & Development strategy and driving the integration of this strategy with all other VE group strategies. • Designing Business Unit Talent Management strategy and aligning to the overall VE group strategy. • Giving inputs in the development of an Employee Value Proposition (EVP). Performance Optimisation & Talent Management • Designing and ensuring that the talent management process is implemented and rolled out effectively and in line with talent requirements. • Driving the succession management process to ensure the availability of competent successors to managerial, leadership and specialist positions in alignment with the strategic direction of the business. • Driving the creation and maintenance of a talent pipeline in conjunction with global requirements. • Ensuring that the performance management or optimisation process is implemented effectively • Advising on the use of psychometric assessment. • Providing the leadership development strategy refinement and ensuring the Leadership pipeline candidates are competent to realise business objectives. Show less
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Foreign and Commonwealth Office
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United Kingdom
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Government Administration
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700 & Above Employee
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Head of Learning & Development, Diplomatic Academy: Africa, Mauritius, Madagascar & Seychelles
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Jan 2017 - Jan 2018
As the Head of Learning and Development for Africa, Mauritius, Madagascar & Seychelles (35 Embassies with a staff compliment of both Locally engaged staff & UK based staff/Diplomats ; 6 Learning and Development Advisers) – My key function is offering strategic advice and support to Her Majesty’s Government in British High Commissions and Embassies across the region to meet organizational needs, aligned with UK government priorities through the delivery of the global Learning and Development Strategy for Africa, Mauritius, Madagascar & Seychelles which includes: Key responsibilities: • Managing of the Regional Learning and Development team as well as providing leadership and support • Providing strategic direction and advice on Organisational Development to stakeholders within the Africa, Mauritius, Madagascar & Seychelles region • Supporting Leadership Development & Effective Change Management across the FCO – Foreign & Commonwealth Office and PAGS (Partners across Government such as DIT- Department of International Trade; DFID – Department for International Development; UKVI – UK visas; HMPO – Her Majesty’s Passport Office; and Consular) • Helping teams identify performance needs, work based learning (informal and formal learning) and Learning and Development interventions to support needs • Delivering high quality, value for money, appropriate Learning and Development initiatives, making good use of virtual technology and innovative new delivery methods Show less
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Microsoft
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United States
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Software Development
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200 - 300 Employee
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Learning & Development Manager: Greater Asia, India, Middle East & Africa
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Apr 2014 - Dec 2016
Managing Learning & Development of Master Trainers, country trainers & route trainers across Greater Asia, India , Middle East & Africa with specific focus on Markets across India, Middle East & Africa. Coaching & Mentoring trainers on their performance. Main focus on Capability building, Trainer competency development and Field Force performance management. Also focused on Sales readiness localization and creation of training material & content for Microsoft Mobile Academy across GAMEA. Aligning Area training strategies with Regional and Global sales capability objectives. Overall responsible for training execution and sales readiness of Microsoft Mobile Devices & Services (MMDS) Field Force , promoters, retails and distributor sales reps. Supporting 20 Countries across GAMEA. Leading the Content Development , Localization & Creation for GAMEA. Key Skills & Main Competencies • Instructional Design Skills • Managing Different Learning Environments and Learning Styles • Facilitator and Trainer – Soft Skills , Commercial Sales & Technical Training • Lead Assessor • Virtual (On-line) Classroom Facilitator • Competency Developer and Coach • Content Management & Development • Performance Management • Organisational Development • Creating Competency Programs & Certification Programs , both for Commercial/B2B & Retail • Creating Training Material for Competency Certification Programs ( Soft Skills ) • Delivering Training for Soft Skills , Technical Training & Software as well as Services Training for all audiences across Commercial/B2B & Retail • Creating content for Commercial/B2B sales & Technical Training Show less
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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Learning & Development Manager: Nokia IMEA (India, Middle East & Africa)
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Jan 2013 - Apr 2014
Managing Learning & Development of 15 Master Trainers, 58 country trainers & 195 route trainers across India, and Middle East & Africa. Coaching & mentoring 268 trainers on their performance. Main focus on Capability building, Trainer competency development and Field Force performance management. Also focused on Sales readiness localization and creation of training material & content for Nokia Academy across IMEA. Aligning Area training strategies with Regional and Global sales capability objectives. Overall responsible for training execution and sales readiness of Nokia Academy Field Force , promoters, retail and distributor sales reps overlooking 20 Countries across IMEA.Key responsibilities:• Enabling trainers coach them on their performance and mentor their self-development .• Co-creating on sales capability Global , Region and Area level on projects such as Sales Readiness materials , capability building of all sell in and sell out audiences and training strategies on new launches with the account teams• Managing trainer competency development of Trainers across 20 countries. Planning & Performance management, follow up their performance (observe their training delivery / follow the feedback score and certification results) and provide coaching to to increase their training competency to match Nokia Academy.• Assessing Trainer capability and working closely with Sales capability managers and senior trainers to build on trainer competencies.• Ensuring Sales readiness on Go to market devices , for new product launches which includes but is not limited to training delivery , quality assurance and sustainability activities. Show less
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Learning & Development Manager: Nokia , SEA (South East Africa)
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Jan 2011 - Dec 2012
Manage Nokia Academy Training Business Unit for South Africa & East Africa ( SEA ) for 8 countries ( Uganda, Tanzania, Kenya ,Mozambique ,Angola , Namibia, Botswana & South Africa ) ,with 7 National Training Managers reporting directly to me. Worked with Head of Sales Capability SEA to directly Manage sales readiness of all Operators ( MTN , Vodacom ,Cell C , Airtel , Mcell, Orange ),Distributors ,Field Force Team & Retailers as well as Competency development and Assessor of Training Managers.Key responsibilities:• Increasing the competency & loyalty of the Retail Assistants to enable effective selling of Nokia products & services across all channels • Ensuring sales readiness of retail value chain to maximize sales of new products and services through timely and consistent training execution • Building the capability of Field Force through structured competency development and motivation initiatives driving highest volume/value share at retail• Delivering value to trade partners through tailored programs to that increase the competency and proficiency to sell Nokia products & services while extending overall Academy reach• Planning & Performance management of National Training Managers, • Development of the Academy National Training Managers within South Africa & East Africa to be competent and confident in the delivery of all Nokia Academy training initiatives• Actively driving the trainer community creation and close communication of the Academy trainers within your SU• Planning & Performing Business management tasks• Supporting in training material localization • Delivering Training to Academy Training Managers Show less
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Country Training Manager - South Africa
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2008 - 2011
Facilitated and Managed Training for Nokia Academy covering Gauteng , Limpopo , Mpumalanga ,North West & Mozambique. During this time, was directly responsible for the competency deployment, development and assessment of Nokia Field Force team and ensure sales readiness to Nokia’s key stake holders and partners – All Network Operators, Call Centers and Key retail chains Key responsibilities:• Planning and organising Soft Skills & Technical trainings for retailers and staff• Co-coordinating training logistics & Create a structured and appropriate training plan• Training retailers and staff on Soft Skills & Technical information• Participating in Nokia Academy development projects• Giving support to other trainers and Assisting in Nokia Academy trainer certification process• Applying adult learning principles as well as appropriate training and facilitation techniques• Creating positive learning environment• Assessing and summarise training experiences whilst Verifying achievement of learning objectives• Assessing impact of training events, Reporting and evaluating results• Conducting Soft Skills Training • Conducting and supervising training and development programs for internal staff (employees)• Developing skills, enhancing productivity and quality of work through various trainings Show less
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Vodacom
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South Africa
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Telecommunications
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700 & Above Employee
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Field Services Regional Manager: Vodacom
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2006 - 2008
Managing a team of 8 Vodacom Field Force Sales Representatives covering Gauteng & Pretoria Vodacom Field Services operations management team. Started off as a Field Sales Representative for Vodacom through IDCS - Beyond Outsourcing Key responsibilities: • Ensuring that all Field Service staff have accurately planned and loaded store visits via online systems • Ensuring call completion and store visit reporting daily captured • Conducting spot checks and Undertaking coaching, counseling and disciplinary sessions with repeat non-compliant FBS or those FBS that reflect non-compliant % of more than 2% within their outlet universe • Managing Training ,competency and personal development of Field services staff and retail sales staff • Ensuring Field Force representatives capitalize on all branding opportunities available for Vodacom to reflect dominant • Minimum 1 idea presented every quarter to save money. • Ensuring that all 50% talent pool management at all times to accommodate for any resignations, dismissal etc. • Conducting Field accompaniments at least 2 daily • Performance management of all team members • Delegating new projects to individuals in the team based on each person’s PDP. • Ensuring that my region is in line with the monthly allocated budget. • Completing weekly reports and submitting them to my line manager / Senior Regional Manager. • Completing monthly reports and submitting them to the Account Director. • Checking and ensuring that my team has submitted accurate expense claims which are in line with the budget and ensuring no overspend. Show less
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Cell C
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South Africa
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Telecommunications
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700 & Above Employee
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Team Leader: Customer Care Call Centre
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2004 - 2006
My career within Cell C started off as being a key member of the Prepaid Customer Care – Call center agent handling estimated +_180 Calls each with an Average Call duration of +_3 Minutes. I held this position for 8 Months when I was promoted to Trade Partner Helpdesk Call center agent dealing with key Cell C dealer stores conducting contract renewals online , sim swap etc. – this was for a duration 10 Months , thereafter I was promoted to Call Centre Team Leader for Customer Care . Key responsibilities: • Customer retentions through contact renewals and after sales. • Fraud assistance eg : assisting with blacklisting ,ITC ref numbers • Deactivation of customer accounts upon Fraud or request • Providing Technical support Prepaid and Postpaid customers • Logging Repairs via Courier Direct • Processing upgrades on the Cell C Clarify System • Processing Migrations an the Cell C Clarify System • Dynamic interaction with external and Internal customer • Customer services • Insurance sales and Claims • Timeous Launching of promotions • Assisting customers with Billing • Assisting CST customers ( providing customer care to Cell C consumers ) Show less
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Woolworths
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South Africa
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Retail
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700 & Above Employee
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Cellphone Sales Consultant: Wconnect
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2003 - 2004
Cellular kiosk / sales consultants for Wconnect, Woolworths Cellular division. Key responsibilities: • Exceeding customers expectation through cellular Expert service • Maintain shop keeping standards and disciplines • Theft and Loss Control • OBF's and Repairs • Dynamic interaction with internal and external customers • Creating and closing sales Cellular kiosk / sales consultants for Wconnect, Woolworths Cellular division. Key responsibilities: • Exceeding customers expectation through cellular Expert service • Maintain shop keeping standards and disciplines • Theft and Loss Control • OBF's and Repairs • Dynamic interaction with internal and external customers • Creating and closing sales
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Edcon
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South Africa
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Retail
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700 & Above Employee
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Cellular Kiosk Consultant: Edgars
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2002 - 2003
Cellular kiosk / sales consultants for Edcon, Edgars West street Durban (The biggest & No 1 Edgars Store in South Africa) Key responsibilities: • Dynamic interaction with external and Internal Customers • Creating and closing sales • Customer services • After sales customer service • Insurance sales and Claims • Timeous Launching of promotions Cellular kiosk / sales consultants for Edcon, Edgars West street Durban (The biggest & No 1 Edgars Store in South Africa) Key responsibilities: • Dynamic interaction with external and Internal Customers • Creating and closing sales • Customer services • After sales customer service • Insurance sales and Claims • Timeous Launching of promotions
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Education
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Hult International Business School
Doctorate of Business Administration (DBA), Class of 2026 -
Hult International Business School
Global Executive Master of Business Administration (MBA), Class of 2023 -
Stanford University
Positive Psychology -
The London School of Economics and Political Science (LSE)
Data Analysis for Management -
The London School of Economics and Political Science (LSE)
Digital Transformation in HR -
Harvard University
Sustainable Business Strategy -
Harvard University
Disruptive Strategy -
Harvard University
Business Strategy -
University of Cambridge
Business Sustainability Management -
Hult Ashridge
Developing Strategy in Uncertainty -
The London School of Economics and Political Science (LSE)
Inclusive Leadership through Behavioural Science -
The Wharton School
Corporate Governance -
Massachusetts Institute of Technology
Business Sustainability Strategy: Technology and Management -
Yale University
Human Capital Strategy -
University of Oxford
Oxford Executive Strategy -
Yale School of Management
Leadership for Global Business and Politics -
The London School of Economics and Political Science (LSE)
MBA Essentials -
GIBS Business School (Gordon Institute of Business Science)
Master of Philosophy (MPhil), Corporate Strategy -
The London School of Economics and Political Science (LSE)
Competitive Strategy and Innovation -
IMD Business School
Organizational Leadership: Driving Culture and Performance -
Northwestern University
Teaching Certificate: The Science of Social and Emotional Learning -
The London School of Economics and Political Science (LSE)
Decision-Making: Judgements, Biases, and Nudges -
Massachusetts Institute of Technology
Inquiry Driven Leadership -
University of Toronto
Organizational Leadership -
Massachusetts Institute of Technology
Neuroscience for Business -
The London School of Economics and Political Science (LSE)
Social Entrepreneurship -
SDA Bocconi
General Management -
Henley Business School
The Board Directors Programme -
GIBS Business School (Gordon Institute of Business Science)
Board Leadership Programme -
London Business School
The Business of Artificial Intelligence -
The London School of Economics and Political Science (LSE)
Ethics of Artificial Intelligence -
University of Oxford
Oxford Leading Sustainable Corporations -
Hult Ashridge
Strategy Basics -
University of Cambridge
High Impact Leadership -
The London School of Economics and Political Science (LSE)
Negotiation Programme -
Harvard University
Higher Education Teaching Certificate, Learning Sciences -
Saïd Business School, University of Oxford
Oxford Executive Leadership Programme -
Hult Ashridge
Psychological Safety at Work -
Rice Business - Jones Graduate School of Business
Data Science for Business -
Yale University
Leading Global Virtual Teams -
Hult Ashridge
Lifelong Learning: Becoming a Better Learner -
The London School of Economics and Political Science (LSE)
Business, International Relations and the Political Economy -
Yale School of Management
Accelerated Management Program, Business Administration and Management -
UC Berkeley School of Information
Data Science for Executives: Data Science Essentials -
University of Cape Town
Teaching With Technology, Learning Sciences -
University of Cape Town
Training and Development Management -
University of the Witwatersrand
Postgraduate Academic Literacy for Management and Business Students -
University of the Witwatersrand
Academic writing for clarity and meaning -
University of the Witwatersrand
Doctor of Philosophy: PhD, Business Management & Leadership -
AVADO
CIPD Level 5 Diploma in Learning & Development -
Massachusetts Institute of Technology
Artificial Intelligence: Implications for Business Strategy -
THNK School of Creative Leadership
Executive Leadership Program (Naspers Accelerator) -
Unisa Graduate School of Business Leadership (SBL)
MBL, Master of Business Leadership -
University of South Africa/Universiteit van Suid-Afrika
Honours Degree, Psychology -
University of South Africa/Universiteit van Suid-Afrika
Managing Training & Development -
University of South Africa/Universiteit van Suid-Afrika
BA Degree, Psychology -
Very Cool Ideas
Skills Development Facilitator (SDF), Learning & Development -
Damelin
Facilitator Diploma, Learning & Development -
Damelin
Train the Trainer - Diploma, Workforce Development and Training -
Anchorlite College , Durban - South Africa
High School, Matric / High School Diploma -
HI-TECH Computer College , Durban - South Africa
Microsoft Office Diploma, Computer Science -
Eshowe High School , KwaZulu Natal - South Africa
High School, High School/Secondary Diplomas and Certificates