Propositions Manager, UK

• Nov 2022 - Present

Devising, developing and bringing to market new products and existing proposition enhancements. On a mission to make protection simple and accessible. Working on innovative accident, hospitalisation and serious condition cover, so family protection can mean more than just lump sum death benefit. Managing 3rd party relationships with value add service providers for both IP and Employee Benefits divisions. Representing MetLife on industry groups such as ILAG and ABI Devising, developing and bringing to market new products and existing proposition enhancements. On a mission to make protection simple and accessible. Working on innovative accident, hospitalisation and serious condition cover, so family protection can mean more than just lump sum death benefit. Managing 3rd party relationships with value add service providers for both IP and Employee Benefits divisions. Representing MetLife on industry groups such as ILAG and ABI

Senior Product Manager

• Dec 2018 - Oct 2022

Proud owner and advocate of the Life proposition - Term, Term+CIC and Over 50s products, sales incentives, proposition development, technical approval and compliance signoff, for all D2C sales channels- Direct Online Inbound and Outbound Telephone, In-branch Face to face and Branch lead referral. Delivered a new, award-winning Protection product/proposition for Post Office - from RFI/RFP to supplier selection to co-manufacturing bespoke products and launching them in multiple sales channels Show less

Sales Consultant (EMEA) - Insurance Consulting and Technology

• Feb 2018 - Dec 2018

Managing bids, proposals, RFP responses and sales pitches for the UK and EMEA practice, including software and technology solutions and actuarial and business management consulting.Promoting and supporting a sales-oriented culture across the region.Demonstrating best practice in building effective proposals, presentations to clearly articulate the benefits of choosing our proposition over our competitors.De-constructing and de-mystifying complex technical solutions, including software tools, system integrations, SaaS and cloud technologies -in visually impactful ways. Demonstrating to our clients that we truly understand their requirements; making it easy for the decision makers at our clients to select us as partners to deliver them.Securing numerous strategic and lucrative project wins across actuarial consulting, capital modelling, finance transformation and regulatory reporting technology, mergers and acquisitions, reserving and many more.Winner - Global Sales Effectiveness Award 2018 Show less

Internal Sales Consultant (EMEA) [Contract]

• Feb 2017 - Feb 2018

Supporting all areas of sales and business development for the Risk Consultancy and Software practice (EMEA region). In particular this involved managing the production of high quality and compelling RFI/RFP proposals and client presentations, as well as proposition marketing materials.I brought (to an already successful team in a market-leading firm) a high level of Insurer client empathy, linguistic flair and meticulous attention to detail.

Channel Development Manager, Insurance Partnerships

• Mar 2010 - Sep 2016

Hybrid role - part proposition development; part bid/RFP management; part business analyst on cross-functional change projectsKey skills + Stakeholder engagement.+ Requirements management.+ Business cost / benefits case building.+ Business process and customer journey modelling.+ End to end tender / bid process.+ Secretary at Managing Director’s executive committees.

Protection Technology Marketing Manager

• Apr 2008 - Mar 2010

+ Devised and managed the delivery of web-based software/system demo materials, user guides, and FAQs microsites to de-mystify complex changes to L&G's point of sale Protection system to the intermediary market.+ Responsible for Legal & General's entries into industry benchmarking surveys, gaining top ratings all round. + Represented Legal & General at conferences, industry forums. + Took an SME role in devising and developing B2B marketing campaigns to promote enhancements to the interactive online application journey. Show less

Sabbatical / extended leave

• Sep 2007 - Mar 2008

Took up an opportunity to spend some time in Brisbane and SE Queensland, living and working with friends and contacts gained from my years living in Brighton. Day job: property maintenance, painting and decorating for a letting agency. Evening job: singer and instrumentalist in a covers band. Really developed my self-confidence and self-sufficiency. Returned to the UK with a renewed energy and determination (as well as a love of Australia). Took up an opportunity to spend some time in Brisbane and SE Queensland, living and working with friends and contacts gained from my years living in Brighton. Day job: property maintenance, painting and decorating for a letting agency. Evening job: singer and instrumentalist in a covers band. Really developed my self-confidence and self-sufficiency. Returned to the UK with a renewed energy and determination (as well as a love of Australia).

Service Consultant / Senior Service Consultant - IFA New Business

• Apr 2001 - Sep 2007

+ Provided excellent levels of telephone-based B2B customer service for IFAs and intermediary firms, across the full range of Legal & General's products (i.e. Life; Individual Pensions; Group, Company and Executive Pensions; With Profits and other Bonds, ASU insurance). + Provided excellent levels of telephone-based B2B customer service for IFAs and intermediary firms, across the full range of Legal & General's products (i.e. Life; Individual Pensions; Group, Company and Executive Pensions; With Profits and other Bonds, ASU insurance).

Sales Negotiator

• 1998 - 2001

Sales Representative - Education Sector

• 1995 - 1998