Drorit Goldzand

VP Sales, Markting & Customers at Incentives Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English Full professional proficiency
  • Hebrew Native or bilingual proficiency

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Bio

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5.0

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Galia Ben Moshe

Drorit is equipped with passion to business and walk the talk with high motivation to grow the business. led with integrations skills, sales capabilities and delivery management.

Barak Orpeli

Drorit is great person to work with. Drorit has a great talent for working with big customers and understanding new business and technological processes. Drorit posses excellent management capabilities and combine a great balance between managing people, tasks, contractors, and still stay in heightened awareness to customer needs. Drorit has a sharp mind and a great decision maker. Drorit keeps very good relationships with her workers and colleagues. Personally I can testify that she has won recognition and a great love from organization's senior executives.

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Experience

    • Israel
    • Software Development
    • 1 - 100 Employee
    • VP Sales, Markting & Customers
      • Feb 2020 - Present
    • Software Development
    • 1 - 100 Employee
    • Vice President
      • Nov 2016 - Feb 2020

      Manage & Deliver Strategic multi discipline programs & projects at CLAL Insurance company. In the ares of Pension, Gemel ,Life & heath insurance. Regulation and CEO strategic programs. Responsible for several projects - total budget of 50 million shekels. Manage subcontractors and initiate efficient solutions (by internal resources end external subcontractors). Manage & Deliver Strategic multi discipline programs & projects at CLAL Insurance company. In the ares of Pension, Gemel ,Life & heath insurance. Regulation and CEO strategic programs. Responsible for several projects - total budget of 50 million shekels. Manage subcontractors and initiate efficient solutions (by internal resources end external subcontractors).

    • VP,Customer Engagement Solutions(CES) Division Manager
      • Feb 2015 - Mar 2017

      Managing CES BU , responsible for the delivery & sales . Division Manager of Contact Center and Customer Interaction solutions Implement,sale and support complex projects with Composit ,InIn( Interactive Intelligence) Contact Center solutions. Manage complex projects which involve Innovative solutions, digital And BI components, CRM, CC & core systems in various technologies. Managing CES BU , responsible for the delivery & sales . Division Manager of Contact Center and Customer Interaction solutions Implement,sale and support complex projects with Composit ,InIn( Interactive Intelligence) Contact Center solutions. Manage complex projects which involve Innovative solutions, digital And BI components, CRM, CC & core systems in various technologies.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Call Center & CRM Service line leader
      • Jan 2011 - Apr 2014

      Managing all related customers and integration projects in those areas. Implemented and sale solutions of the following vendors: Genesys , Oracle, InIn, Salesforce, Sisco & Avaya for Contact Center and CRM projects. Mechish Hybrid solution , Bank Leumi Contact center and IWD lean banking solution , Elal, Assuta , Biyuach Leumi and Isracart Contact Centers. Managing all related customers and integration projects in those areas. Implemented and sale solutions of the following vendors: Genesys , Oracle, InIn, Salesforce, Sisco & Avaya for Contact Center and CRM projects. Mechish Hybrid solution , Bank Leumi Contact center and IWD lean banking solution , Elal, Assuta , Biyuach Leumi and Isracart Contact Centers.

    • Israel
    • IT Services and IT Consulting
    • 700 & Above Employee
    • VP
      • Oct 2007 - Dec 2010

      VP -Financial Services delivery manager at Taldor. Manage a program that upgrade the bank channels ( internet, mobile solution, contact center , IVR )Manage more than 100 programmers, Infra & tester resources at Discount bank - in the program of channels upgrade. Mange subcontractor Infosys that implement the core Web solution . Manage the department of internet and mobile at Bank Hapoalim. Initiate and implement several mobile financial applications . VP -Financial Services delivery manager at Taldor. Manage a program that upgrade the bank channels ( internet, mobile solution, contact center , IVR )Manage more than 100 programmers, Infra & tester resources at Discount bank - in the program of channels upgrade. Mange subcontractor Infosys that implement the core Web solution . Manage the department of internet and mobile at Bank Hapoalim. Initiate and implement several mobile financial applications .

    • Telecommunications
    • 1 - 100 Employee
    • Director
      • Oct 1998 - Sep 2007

      Head of the Delivery at the FSS division,Account Manager of Bell Canada projects & VFUK project

    • Director
      • 1998 - 2007

      Managed the delivery of key accounts ( Bell canada, Vodafone UK, ABN Amro)

Education

  • Bar-Ilan University
    Director's Certification Course
    2015 - 2015
  • Bar-Ilan University
    MBA, Business administration
    1993 - 1995
  • The Hebrew University
    Bsc, Mathematics Computer science and phisycs
    1990 - 1994

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