Dean Robertazzi
Manufacturing Data Specialist at Evolved Chocolate- Claim this Profile
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Bio
Jesse Smith ☁️ CAPM
Dean was an essential member of our project team, building a Salesforce solution from scratch for a non-profit organization. He jumped right in on, what I think, is the most important and difficult part of the project, the automation. Dean not only volunteered to take care of these Flow requirements, but did the research to make the flows work correctly. That is the kind of person you want on your team! Someone that volunteers to take on the toughest challenges and doesn't stop learning in order to become familiar with said challenges. The client was very happy with our final product and stated it was one of the best they've seen in a year. Dean was a HUGE reason for that. I fully recommend Dean to work on your team and know he will help leverage Salesforce to improve your company!
Jesse Smith ☁️ CAPM
Dean was an essential member of our project team, building a Salesforce solution from scratch for a non-profit organization. He jumped right in on, what I think, is the most important and difficult part of the project, the automation. Dean not only volunteered to take care of these Flow requirements, but did the research to make the flows work correctly. That is the kind of person you want on your team! Someone that volunteers to take on the toughest challenges and doesn't stop learning in order to become familiar with said challenges. The client was very happy with our final product and stated it was one of the best they've seen in a year. Dean was a HUGE reason for that. I fully recommend Dean to work on your team and know he will help leverage Salesforce to improve your company!
Jesse Smith ☁️ CAPM
Dean was an essential member of our project team, building a Salesforce solution from scratch for a non-profit organization. He jumped right in on, what I think, is the most important and difficult part of the project, the automation. Dean not only volunteered to take care of these Flow requirements, but did the research to make the flows work correctly. That is the kind of person you want on your team! Someone that volunteers to take on the toughest challenges and doesn't stop learning in order to become familiar with said challenges. The client was very happy with our final product and stated it was one of the best they've seen in a year. Dean was a HUGE reason for that. I fully recommend Dean to work on your team and know he will help leverage Salesforce to improve your company!
Jesse Smith ☁️ CAPM
Dean was an essential member of our project team, building a Salesforce solution from scratch for a non-profit organization. He jumped right in on, what I think, is the most important and difficult part of the project, the automation. Dean not only volunteered to take care of these Flow requirements, but did the research to make the flows work correctly. That is the kind of person you want on your team! Someone that volunteers to take on the toughest challenges and doesn't stop learning in order to become familiar with said challenges. The client was very happy with our final product and stated it was one of the best they've seen in a year. Dean was a HUGE reason for that. I fully recommend Dean to work on your team and know he will help leverage Salesforce to improve your company!
Credentials
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Salesforce Certified Administrator (SCA)
SalesforceFeb, 2022- Sep, 2024
Experience
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Evolved Chocolate
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United States
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Food and Beverage Services
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1 - 100 Employee
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Manufacturing Data Specialist
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Jun 2022 - Present
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Customer Experience Team Member
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Sep 2021 - Jun 2022
Coordinate and lead a team of 7 to mail birthday cards to customers on time. Facilitate monthly company meetings. Use advanced tools like VLOOKUP and Pivot Tables to analyze marketing and sales data in Google Sheets (which is similar to Microsoft Excel).Assist in editing a 46-page documentation guide about common customer service issues that has saved countless hours of time to date. Use a customer relationship management (CRM) system to reach out to customers to check in about their orders.
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Copywriter
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Apr 2019 - Sep 2021
Created and edited email newsletters using MailChimp and Klaviyo.Improved the email newsletter open rate from 16% on average to 30%. Generated over $15,000 in chocolate sales from the email newsletter. Wrote online product descriptions that optimize SEO. Reached out to customers to check in about their orders.
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Food Production Team Member
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Jan 2016 - Mar 2019
Contributed to the company's production of their products. Performed pest control for the facility.Reached out to customers via email. Trained my fellow coworkers on sexual harassment in both English and Spanish(note: I can read written Spanish but I’m not fluent by any means).
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Recipe Developer, Blogger
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Apr 2015 - Present
I educate the public at large about innovative ways to cook food as well as giving obscure ingredients a spotlight to shine. I educate the public at large about innovative ways to cook food as well as giving obscure ingredients a spotlight to shine.
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Talent Stacker | Salesforce Career Development Program
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United States
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E-Learning Providers
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700 & Above Employee
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Salesforce Administrator
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Aug 2021 - Sep 2022
- Gather/prioritize requirements (user stories) during client sessions & creating solution documentation- Participate in weekly sprint review meetings to review enhancements and prioritize sprint backlog- Created and presented a PowerPoint presentation to ensure understanding and user adoption of flow automations- Automations including email templates, alerts, & flows in order to properly solution for business needs- Salesforce Security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing settings- User Interface Customizations - lightning layouts and page layouts to facilitate usermanagement- Participating in live workshops exploring best practices around Salesforce.com and thebroader Salesforce ecosystem- Participating in professional development topics for Salesforce administrator / businessanalyst roles
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USDA-NRCS
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Environmental Services
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700 & Above Employee
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Earth Team Intern/Volunteer
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Jun 2013 - Aug 2013
Performed office duties as needed. Visited local farms to help resolve disputes. Created Power Point presentations for the District Conservationist. Edited ArcGIS maps. Performed office duties as needed. Visited local farms to help resolve disputes. Created Power Point presentations for the District Conservationist. Edited ArcGIS maps.
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Education
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2010 - 2014
SUNY Stony Brook
Bachelor of Science (BS), Technological Systems a Management
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