Experience

Leonardo Institute

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Vice President Learning Strategy, Research & Technology

  • Sep 2023 - Present

  Spearheading research, learning and development, and publishing initiatives. Empowering learning and talent development professionals in leveraging artificial intelligence technology to build future-ready workforces. Partnering with organizational leadership teams to create learning and development centers of excellence, organization redesigns, and capability models that support their strategic goals. Leads the creation of insights, tools, and frameworks that enable organizations… Show more Spearheading research, learning and development, and publishing initiatives. Empowering learning and talent development professionals in leveraging artificial intelligence technology to build future-ready workforces. Partnering with organizational leadership teams to create learning and development centers of excellence, organization redesigns, and capability models that support their strategic goals. Leads the creation of insights, tools, and frameworks that enable organizations to skill, reskill, and upskill talent to thrive in the great transformation of the world of work. Shaping the dialogue on building resilient and flexible workforces equipped with in-demand capabilities. Guiding organizations to not just survive, but stay ahead of disruption through strategic workforce development. Show less



Salience Learning

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Director, Learning Strategy

  • Nov 2020 - Sep 2023

  Windermere, Florida, United States • Designed and developed comprehensive capability models and tools for career development targeting Market Access stakeholders within the pharmaceutical industry. These resources have been instrumental in enabling professionals to chart their growth and progress within the industry. My robust approach to capability models has been leveraged by multiple project teams, enhancing their efficiency and effectiveness, and generating further client satisfaction. • Led the project to create a… Show more • Designed and developed comprehensive capability models and tools for career development targeting Market Access stakeholders within the pharmaceutical industry. These resources have been instrumental in enabling professionals to chart their growth and progress within the industry. My robust approach to capability models has been leveraged by multiple project teams, enhancing their efficiency and effectiveness, and generating further client satisfaction. • Led the project to create a worldwide commercial learning CoE. The CoE successfully centralized resources, streamlined processes, and improved operational efficiencies. • Created Key Opinion Leader (KOL) training that prepared doctors to accurately explain the benefits of CAR T-cell therapy, a novel treatment approach, enabling doctors to communicate this breakthrough treatment effectively and compliantly with fair balanced information. • Designed and delivered a comprehensive instructor-led training program in critical thinking, using science-based learning methodologies to enhance the decision-making skills of the learners. • Created a Plan of Action (POA) training program for field commercial pharma professionals which incorporated realistic simulations to practice interactions with health care practitioners. This provided learners with a safe space to make mistakes and learn from them, ensuring real-world proficiency. • Fostered a science-of-learning approach throughout the team, significantly enhancing the professional development of team members. Strengthened their foundational knowledge of learning science principles, instructional design techniques, and best practices, empowering them to deliver impactful learning solutions • Actively contributed to the growth and success of the organization, playing a key role in securing new business opportunities, building strong client relationships, ensuring client satisfaction that resulted in expanded scopes of work, and new projects Show less



LDI

• Information Technology & Services
• 1 - 100 Employee

• Learning Consultant

  • Jul 2016 - Nov 2020

  Orlando, Florida Area • Designed leadership development programs for various leadership levels, including high potentials, middle managers, and top executives • Strategically aligned organization design, strategy, and execution through Strategic Workforce Planning • Conducted comprehensive assessments of current skills and capabilities within the organization • Developed a talent development strategy that focused on key drivers for business success • Crafted forward-looking job descriptions that… Show more • Designed leadership development programs for various leadership levels, including high potentials, middle managers, and top executives • Strategically aligned organization design, strategy, and execution through Strategic Workforce Planning • Conducted comprehensive assessments of current skills and capabilities within the organization • Developed a talent development strategy that focused on key drivers for business success • Crafted forward-looking job descriptions that reflected organizational goals • Evaluated and transitioned existing talent or recruited new talent to fulfill emerging roles • Tracked and analyzed relevant metrics to assess program effectiveness and adjusted strategies to achieve organizational objectives • Established Centers of Excellence to centralize tasks for improved efficiency and cost-effectiveness • Implemented online systems that enabled individuals to self-assess their knowledge and skills and create personalized development plans based on business-recommended paths • Collaborated with cross-functional peers to ensure ongoing alignment of business goals and talent development efforts • Identified, recruited, and managed vendor partners to enhance the capabilities of the internal team • Designed and executed change management plans and communication strategies Show less



Tiffany & Co.

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Learning Consultant

  • Nov 2019 - Apr 2020

  New Jersey, United States • Designed and developed a comprehensive curriculum consisting of 6 courses to facilitate a smooth transition of the Finance Function onto the JD Edwards Enterprise Resource Planning (ERP) system. • Created change management communication materials to effectively communicate the benefits and changes associated with the new ERP system, ensuring buy-in and cooperation from finance professionals. • Developed face-to-face learning materials, including facilitator's guides, class… Show more • Designed and developed a comprehensive curriculum consisting of 6 courses to facilitate a smooth transition of the Finance Function onto the JD Edwards Enterprise Resource Planning (ERP) system. • Created change management communication materials to effectively communicate the benefits and changes associated with the new ERP system, ensuring buy-in and cooperation from finance professionals. • Developed face-to-face learning materials, including facilitator's guides, class presentations, and student workbooks created in PowerPoint, to provide engaging and interactive in-person training sessions. • Used Articulate Storyline to develop eLearning modules, enabling self-paced learning and ensuring accessibility for all finance professionals during the ERP system transition. • Facilitated a seamless transition process by providing comprehensive training resources that enabled finance professionals to adapt quickly to the new system and perform their roles effectively. Show less



Alef Education

• United Arab Emirates
• E-Learning Providers
• 400 - 500 Employee

• Learning Consultant

  • Jun 2019 - Apr 2020

  Abu Dhabi, United Arab Emirates • Created a unified system of standards and guidelines for online educational content in K-12, ensuring quality and consistency across all materials. • Conducted market research with teachers to identify areas of strength and development needs, resulting in targeted product enhancements. • Enhanced learning outcomes for K-12 students by delivering highly effective and engaging online educational content. • Improved commercial viability by refining the product based on teacher feedback… Show more • Created a unified system of standards and guidelines for online educational content in K-12, ensuring quality and consistency across all materials. • Conducted market research with teachers to identify areas of strength and development needs, resulting in targeted product enhancements. • Enhanced learning outcomes for K-12 students by delivering highly effective and engaging online educational content. • Improved commercial viability by refining the product based on teacher feedback and aligning it with the requirements of the US education system. • Contributed to increased adoption and success of the product through the creation of high-quality, market-driven educational materials. Show less



Morgan & Morgan, P.A.

• United States
• Legal Services
• 700 & Above Employee

• Talent Development Strategy Consultant

  • Sep 2019 - Mar 2020

  Orlando, Florida, United States Created a comprehensive talent development strategy for the Personal Injury function of the business.



Mars

• United States
• Design Services
• 1 - 100 Employee

• Learning Consultant

  • Jun 2019 - Nov 2019

  Virginia, United States • Developed and designed 16 eLearning courses using Articulate Storyline to facilitate the successful transition of the manufacturing operation to comply with the Food Safety Modernization Act (FSMA). • Played a key role in ensuring the manufacturing operation's adherence to updated federal regulations for food safety, along with Good Manufacturing Practices (GMP) and Hazard Analysis Critical Control Point (HACCP) standards, through the creation of comprehensive eLearning… Show more • Developed and designed 16 eLearning courses using Articulate Storyline to facilitate the successful transition of the manufacturing operation to comply with the Food Safety Modernization Act (FSMA). • Played a key role in ensuring the manufacturing operation's adherence to updated federal regulations for food safety, along with Good Manufacturing Practices (GMP) and Hazard Analysis Critical Control Point (HACCP) standards, through the creation of comprehensive eLearning modules. • Successfully trained and equipped employees with essential knowledge and skills related to FSMA regulations by delivering engaging and interactive eLearning courses. • Improved operational efficiency and effectiveness by providing accessible and standardized training materials that streamlined the compliance process. • Significantly reduced potential risks and enhanced food safety practices within the manufacturing operation by effectively communicating critical information through the eLearning courses. Show less



Allstate

• United States
• Real Estate

• Learning Consultant

  • Sep 2018 - Dec 2018

  Chicago, Illinois, United States • Developed a comprehensive database of curated content to support a significant shift in employee assignments • Collaborated with strategic workforce planning, learning leaders, content providers, and the LMS administration team to define future-oriented competency expectations • Conducted an inventory of available learning content and determined the best approach for delivering the finished product to learners • Created a structured database to organize curated content based on job… Show more • Developed a comprehensive database of curated content to support a significant shift in employee assignments • Collaborated with strategic workforce planning, learning leaders, content providers, and the LMS administration team to define future-oriented competency expectations • Conducted an inventory of available learning content and determined the best approach for delivering the finished product to learners • Created a structured database to organize curated content based on job roles, skills, expertise level, seat time, and cost • Designed a dashboard to assess the strengths and weaknesses of the content and identify gaps requiring additional resources Show less



Ventura Foods

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Learning Strategist (Create Learning Function from Scratch)

  • Jul 2016 - Sep 2018

  Brea, California, United States • Partnered with the newly appointed Director of Learning to establish a company-wide talent development function • Coached the Director of Learning on influential leadership, data-driven decision making, team building, and process establishment • Developed a 3 to 5-year learning strategy aligning organizational needs with corporate goals, emphasizing Functional Excellence, Leadership Effectiveness, and Individual Growth • Revamped and standardized the onboarding process to facilitate… Show more • Partnered with the newly appointed Director of Learning to establish a company-wide talent development function • Coached the Director of Learning on influential leadership, data-driven decision making, team building, and process establishment • Developed a 3 to 5-year learning strategy aligning organizational needs with corporate goals, emphasizing Functional Excellence, Leadership Effectiveness, and Individual Growth • Revamped and standardized the onboarding process to facilitate seamless new worker transitions and reduce turnover, implementing changes such as introducing functional leaders, providing transitional support with a coach/coworker, and educating new workers on the organization's operations • Created Standard Operating Procedures (SOPs) and accountability matrixes (RACI charts) to facilitate clear roles and responsibilities and effective collaboration • Authored detailed instructional design for Virtual Reality maintenance training focused on pizza sauce production line, defining the desired environment, tasks, steps, behavior paths, visual and auditory feedback loops, behavioral actions, and limitations for the Virtual Reality experience • Created policies and standard operating procedures to ensure compliance with updated food laws (Food Service Modernization Act – FSMA), covering areas such as ingredient storage, metal detection, finished product storage, allergen management, pH, cooking time and temperature, certificates of analysis, Good Manufacturing Practices (GMP, GxP) and environmental monitoring • Developed an interviewing skills program for all personnel involved in the hiring process, emphasizing structured behavioral interviewing, adherence to the company's official recruiting process, open-ended exploratory questioning, candidate response evaluation, and consensus-building for employment decisions Show less



Merck

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Future of Work - Leading with Data (Learning Consultant)

  • Feb 2018 - Apr 2018

  North Wales, Pennsylvania, United States Created and delivered comprehensive one-day workshop on Leading with Data Analytics for high potential leaders in rotational program. Topics included: Fourth Industrial Revolution, Blockchain, Artificial Intelligence and Machine Learning, Storytelling with Data, making data-based decisions, influencing leaders using data, an interactive Case Study and student presentations.



Bigelow Tea

• United States
• Manufacturing
• 100 - 200 Employee

• Organization Design and Role Profiling

  • Jul 2016 - Dec 2016

  Fairfield County, Connecticut, United States • Conducted a thorough task analysis of all job roles within manufacturing operations • Gathered input and provided strategic workforce planning recommendations for reallocating tasks into six new job levels • Recommended optimal role diversity and headcounts and developed preliminary salary recommendations based on national, local, and industry data • Authored detailed job descriptions and created self-driven learner guides to empower individuals in driving their own development



Sysco

• United Kingdom
• Food & Beverages
• 1 - 100 Employee

• Change Communication and Training

  • Jul 2016 - Nov 2016

  Chicago, Illinois, United States In support of a proposed merger of 2 large food distribution companies: • Led change management efforts for merger planning, strategy, training, and communication • Advanced Design and Development of Complex Merger Communication and Training



Vcom3D, Inc

• United States
• Software Development
• 1 - 100 Employee

• Director of Learning and Development

  • Apr 2013 - Jun 2016

  Orlando, Florida Area Served as primary investigator (researcher) for the Soldier-Centered Army Learning Environment (SCALE) project at the US Army Research Laboratory (ARL). The Army struggled with the slow pace of learning content development (up to 2 years) which deprived warfighters of essential, potentially life-saving, information. As a research-ethics certified researcher, authorized to conduct human and data research in the enterprise, I designed and conducted experiments exploring the efficacy of… Show more Served as primary investigator (researcher) for the Soldier-Centered Army Learning Environment (SCALE) project at the US Army Research Laboratory (ARL). The Army struggled with the slow pace of learning content development (up to 2 years) which deprived warfighters of essential, potentially life-saving, information. As a research-ethics certified researcher, authorized to conduct human and data research in the enterprise, I designed and conducted experiments exploring the efficacy of crowd-sourcing and crowd-vetting as a means of creating and maintaining learning content. Providing direction to software developers, we created the Social Media Framework (SMF) to enable all warfighters to contribute and validate content. We determined that individual warfighters at all levels of the service can contribute and validate useful information that can be used to quickly train other service members. We also created a means for controversial content to be flagged to subject matter experts for authoritative answers and directives. I presented our results at the world’s largest education conference – the Interservice and Industry Training, Simulation and Education Conference (I/ITSEC) in December 2014. In our second year, we integrated with an Army artificial intelligence system, the Generalized Intelligent Framework for Tutoring (GIFT). We presented our second year results at the 17th International Conference on Artificial Intelligence in Education (AIED 2015). Show less



Baker Tilly US

• United States
• Accounting
• 700 & Above Employee

• Learning Consultant - Capability Development

  • Oct 2015 - Dec 2015

  Chicago, Illinois, United States Created strategic learning plans to develop the capabilities of the new hires. Developed matrix of rating scales to communicate the expectations for each skill based on the individuals’ function and level. Included expectations for levels of knowledge and skill on arrival at the company and growth goals for the first year.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Capability Modeling

  • Apr 2014 - Aug 2015

  Chicago, Illinois, United States Created strategic talent development and learning plan (Capability Blueprinting) for re-organizing several functions across the business. Created Architecture for Leadership Development in Multi-National Organization. • Created a strategic talent development and learning plan for the reorganization of various functions across the business • Designed an Architecture for Leadership Development in a Multi-National Organization

• Learning & Change Consultant

  • Dec 2014 - Mar 2015

  Chicago, Illinois, United States Change Management support for two critical lines of business anticipating a merger. Created communication and learning strategy along with materials and templates to use in communication flow down and training.



General Electric (GE)

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Global Learning Manager

  • Apr 2011 - Apr 2013

  Cincinnati, Ohio Reduced cost of compliance training by $1.5 million/year. Certified Six Sigma Greenbelt. Certified Change Management Professional. Used Design for Six Sigma to establish learning development processes and cut waste from current practices. Used Change Acceleration Process (CAP) to bring divergent stakeholders into line with new processes. Identified training creators who were dispersed throughout the organization in non-training roles. Provided just enough upskill training (Instructional… Show more Reduced cost of compliance training by $1.5 million/year. Certified Six Sigma Greenbelt. Certified Change Management Professional. Used Design for Six Sigma to establish learning development processes and cut waste from current practices. Used Change Acceleration Process (CAP) to bring divergent stakeholders into line with new processes. Identified training creators who were dispersed throughout the organization in non-training roles. Provided just enough upskill training (Instructional Design Lite) to enable creation of effective training by these non-training professionals. Consulted with GE Aviation and GE-wide teams to provide guidance and feedback on planned training approaches. Introduced the proper tools, processes, and techniques as fitting. Connected and collaborated across all GE industrial vertical businesses to avoid duplication and ensure broadly-applicable use of training we create. Created and directed the efficient operation of the Center of Excellence responsible for our Learning Management System at GE Aviation. Show less



PulseLearning Global

• Ireland
• E-Learning Providers
• 1 - 100 Employee

• Senior Learning Strategist

  • Mar 2008 - Apr 2011

  Tralee, County Kerry, Ireland • Analyzed, designed, developed, implemented, and evaluated (ADDIE) learning programs and curricula to equip clients with the necessary knowledge and skills for achieving business objectives • Conducted needs analysis, task analysis, and generated learning objectives to shape course outlines, storyboards, and effective assessments • Oversaw and supported instructional designers (internal and external), providing guidance on design decisions, ensuring writing style adherence, conducting… Show more • Analyzed, designed, developed, implemented, and evaluated (ADDIE) learning programs and curricula to equip clients with the necessary knowledge and skills for achieving business objectives • Conducted needs analysis, task analysis, and generated learning objectives to shape course outlines, storyboards, and effective assessments • Oversaw and supported instructional designers (internal and external), providing guidance on design decisions, ensuring writing style adherence, conducting editing and product testing, and collaborating with internal departments for overall quality assurance • Collaborated with project managers on schedules, budgets, and deadlines, actively participating in project team meetings and updating schedules accordingly • Created client-specific knowledgebases to foster efficient sharing of insights within the team, facilitating rapid, accurate, and high-quality development • Developed marketing materials such as white papers, case studies, brochures, and presentations to effectively communicate organizational capabilities to current and potential clients • Related skills: analysis, task analysis, learning objectives, course outlines, storyboarding, assessment design, learning strategy, curricula Show less



General Dynamics IT Information Technology

• Instructional Designer

  • Jun 2007 - Feb 2008

  Orlando, Florida Area Worked with diverse clientele to produce scientifically valid and reliable e-learning for government and commercial sectors. Created engaging e-learning that assisted client's personnel in learning essential job tasks. Analyzed learning and training needs, conducted task analysis of job processes, developed instructional strategies at the appropriate level of interactivity dependent on the complexity of the content. Collaborated with subject matter experts in the development of complete and… Show more Worked with diverse clientele to produce scientifically valid and reliable e-learning for government and commercial sectors. Created engaging e-learning that assisted client's personnel in learning essential job tasks. Analyzed learning and training needs, conducted task analysis of job processes, developed instructional strategies at the appropriate level of interactivity dependent on the complexity of the content. Collaborated with subject matter experts in the development of complete and properly sequenced content. Supervised the work of instructional designers producing high quality, high volume storyboarding through a variety of proprietary tools. Clients included: US Department of Veterans Affairs, US State Department and The Boeing Company. Show less



Houghton Mifflin Harcourt

• United States
• E-Learning Providers
• 700 & Above Employee

• Instructional Design - eProducts and Platforms

  • Sep 2005 - Jun 2007

  Orlando, Florida, United States • Facilitated communication and collaboration among diverse stakeholder groups, including students, customers, purchasing agents, sales and marketing staff, editorial staff, creative talent, programmers, project managers, and executive staff • Established team consensus and motivated participants to actively engage in the digital transformation process • Led the cross-functional team through the full ADDIE process for developing electronic student editions, electronic teacher editions… Show more • Facilitated communication and collaboration among diverse stakeholder groups, including students, customers, purchasing agents, sales and marketing staff, editorial staff, creative talent, programmers, project managers, and executive staff • Established team consensus and motivated participants to actively engage in the digital transformation process • Led the cross-functional team through the full ADDIE process for developing electronic student editions, electronic teacher editions, assessments, ancillaries, websites, and games • Designed and executed scientific usability testing to inform iterative development cycles • Provided compelling communication to key decision-makers to promote a large-scale technology project • Resulted in highly usable and engaging products that have reached millions of students worldwide Show less