Customer Success Manager

• Nov 2019 - Present

As a Customer Success Manager, the main focus, in the beginning, was to service the priority clients of Dropified - those signing onto the top plan, Dropified Black. This consists of the sales process from start to implementation and onboarding as well as servicing the client accounts as needed on marketing and technological elements.Through organizational transition, the Customer Support division was eventually merged into Customer Success. It is my priority, to lead the culture shift of this team - while implementing overall organizational structure and task prioritization as it pertains to the success of Dropified customers. The role encompasses sales, system implementation and evaluation, coaching and guidance, and being there to support every member of the overall team.

Onboarding Specialist

• Aug 2019 - Nov 2019

Product Manager

• Jan 2019 - Jun 2019

JudoLaunch is the platform that enables Amazon sellers to launch new products and increase sales for existing products in every major market. JudoLaunch is the tool used by merchants who want to grow quickly and aggressively. We get your products into the hands of your ideal customers- fast.Currently, focussed on the market introduction of Kaizen PPC by Judolaunch. A solution for Amazon Entrepreneurs PPC challenges. This tool was created for sellers who want to eliminate waste in their PPC budgets, as well as saturating their calendar with educating themselves on the PPC ecosystem, in order to achieve their business goals.

Program Consultant

• Apr 2018 - Dec 2018

Remote Year® curates communities of interesting professionals, entrepreneurs, and freelancers from across the globe to spend either 4 or 12 months together working, traveling, and exploring cities around the world.As a Program Consultant it is my job to communicate with individuals as often as needed to get them the necessary information to make the best decision for themselves on our programs. Feel free to touch base, we can set up a time to have an initial discussion around your desires to work remotely while traveling - growing your career with your current company.

Consultant

• Oct 2017 - Sep 2018

With over 3,100,000 visitors to our venues each year – we are sure to provide a solution to impact and attract your target audience. Our indoor advertising venues target audiences where they are most captive. Thanks to advances in technology, OOH Advertising is stepping up to the next level, getting even more specific with demographics, of not only where, but when. Dutch Media’s monitors are found throughout Saskatchewan: in TCU Place in Saskatoon, Sasktel Centre in Saskatoon and Affinity Place in Estevan. Recently added to the Dutch Media network are two facilities in British Columbia - Prospera Place in Kelowna and Rolling Mix Concrete Arena in Prince George. Contact me to learn how we can add value to your media planning.

Sales Manager

• Sep 2015 - Feb 2017

The Saskatchewan Rush are a professional box lacrosse team based in Saskatoon, Saskatchewan, Canada. They are members of the Western Division of the National Lacrosse League (NLL) and play home games at the SaskTel Centre. Began as an Account Executive, launching the relocated Saskatchewan Rush in Saskatoon. Promoted to Sales Manager within three months of joining the team, overseeing a team of 2-3 Account Executives. Managed in excess of $5 Million in annual revenue, while personally generating $1 Million in annual revenue through ticketing and sponsorships. Set SaskTel Centre sporting attendance record at 15,192 (5 consecutive sold out events 2016-2017). Managed a 1000% increase in season ticket sales from 2016-2017 (yes, not a typo). Finished the 2016 season third in NLL attendance, moved into first in NLL attendance at time of departure in the 2017 season.

Business Development Representative

• Jun 2014 - Sep 2015

Kelly Services aims to provide the world's best workforce solutions. As the industry founder, Kelly prides itself on building relationships rather than the quick completion of transactions. With Kelly, it has never been about being the biggest, it has always been about being the best and doing the right thing. Each day Kelly welcomes into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work.As the Business Development Representative for the Saskatchewan market, it is my goal to establish new relationships with companies and organizations seeking a specified talent to join their team.

Business Development Consultant

• Sep 2013 - Jun 2014

Started with the company developing the Ecol Trade Exchange. The exchange aims to develop a business to business network of locally owned, small to medium sized businesses within Saskatoon, and area. Transitioned to a sales role, selling print media and online reputation management solutions.Additional duties include performing graphic design for print media, conducting the business' external online communications and social media strategies. Maintain strategic relationships by communicating with partner companies on the marketing side of the business.Sales training provided by Brian Tracy International program and workbook.

Pro Shop Assistant

• Apr 2010 - Oct 2013

Seasonal employee at Saskatchewan's oldest private golf club first as a back-shop employee, eventually moving into a position in the pro shop. Duties included customer service, club repairs, retail sales, and management of back-shop employees. A great team atmosphere and an enjoyable place to work. Allowed for the development of an interpersonal skill set, communicating with individuals of all skill sets and backgrounds, as well as working with a variety of colleagues.

Sales Guru

• Apr 2012 - Aug 2012

Enjoyed a summer working with one of the world's most well known, successful, and innovative companies, Nike, and furthermore with the Nike Golf segment. During my time as a sales guru I was promoting Nike Golf's new VR-S family. This included conducting consumer trials, as well as market research in the form of market trends and consumer thoughts. Overall a great experience and will continue to view the company favourably in the future. Opportunity was made possible through the talent acquisition team from Mosaic Marketing Solutions.

Brand Ambassador

• 2011 - 2012

Delivered key messages to consumers in the retail setting, as well as performed brand audits for industry leaders such as Phillips, Smirnoff, and Red Bull. Allowed for gained experience in personal selling techniques, as well as general communication. Gave the ability to view consumer perception on products on a larger scale.