Drew Camilleri
Account Manager/Client Services at Complii FinTech Solutions Ltd- Claim this Profile
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English Native or bilingual proficiency
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Bio
Daniel Li
Drew to me would be considered the foundation to the Video Games Association (VGA). I have worked closely with Drew for about 2 years during my time managing and consulting for VGA. Drew has been a crucial member of my team, his role as a secretary in our society allowed him to show his administrative and managerial skills. Able to execute all tasks on time and motivating others to help. I believe this is one of the reasons for VGAs ongoing sucess and growth today. As a person he has a great postive spirit able to befriend others and inspire them to achieve their goals. He has always had a passion in everything he does which and is always ready to take on any tasks. Through the time working with him I have not only gained a colleague but also a friend and I wish him the best sucess in his next career.
Daniel Li
Drew to me would be considered the foundation to the Video Games Association (VGA). I have worked closely with Drew for about 2 years during my time managing and consulting for VGA. Drew has been a crucial member of my team, his role as a secretary in our society allowed him to show his administrative and managerial skills. Able to execute all tasks on time and motivating others to help. I believe this is one of the reasons for VGAs ongoing sucess and growth today. As a person he has a great postive spirit able to befriend others and inspire them to achieve their goals. He has always had a passion in everything he does which and is always ready to take on any tasks. Through the time working with him I have not only gained a colleague but also a friend and I wish him the best sucess in his next career.
Daniel Li
Drew to me would be considered the foundation to the Video Games Association (VGA). I have worked closely with Drew for about 2 years during my time managing and consulting for VGA. Drew has been a crucial member of my team, his role as a secretary in our society allowed him to show his administrative and managerial skills. Able to execute all tasks on time and motivating others to help. I believe this is one of the reasons for VGAs ongoing sucess and growth today. As a person he has a great postive spirit able to befriend others and inspire them to achieve their goals. He has always had a passion in everything he does which and is always ready to take on any tasks. Through the time working with him I have not only gained a colleague but also a friend and I wish him the best sucess in his next career.
Daniel Li
Drew to me would be considered the foundation to the Video Games Association (VGA). I have worked closely with Drew for about 2 years during my time managing and consulting for VGA. Drew has been a crucial member of my team, his role as a secretary in our society allowed him to show his administrative and managerial skills. Able to execute all tasks on time and motivating others to help. I believe this is one of the reasons for VGAs ongoing sucess and growth today. As a person he has a great postive spirit able to befriend others and inspire them to achieve their goals. He has always had a passion in everything he does which and is always ready to take on any tasks. Through the time working with him I have not only gained a colleague but also a friend and I wish him the best sucess in his next career.
Credentials
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RG 146
Kaplan ProfessionalApr, 2017- Nov, 2024
Experience
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Complii FinTech Solutions Ltd
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Australia
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Software Development
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1 - 100 Employee
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Account Manager/Client Services
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Nov 2022 - Present
Complii brings new levels of client service efficiency, compliance and customer service innovation to Stockbrokers and AFSL holders. Managing communications, relations and technical requests with a portfolio of clients. Organising Sprint needs and testing features and issues faced by clients. Complii brings new levels of client service efficiency, compliance and customer service innovation to Stockbrokers and AFSL holders. Managing communications, relations and technical requests with a portfolio of clients. Organising Sprint needs and testing features and issues faced by clients.
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Ezypay
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Account Executive
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Mar 2022 - Sep 2022
- Managing a portfolio of Top tier clients and revenue of over 1.5M - Quarterly KPI’s focusing on revenue and account retention as well as wallet growth and forecasting accuracy. - Organizing engagement plans dependent on client tier with QBRs involving C suite members of our merchants. - Managing a portfolio of Top tier clients and revenue of over 1.5M - Quarterly KPI’s focusing on revenue and account retention as well as wallet growth and forecasting accuracy. - Organizing engagement plans dependent on client tier with QBRs involving C suite members of our merchants.
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CloudFloat
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Australia
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Financial Services
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1 - 100 Employee
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Product Growth & Customer Success
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Jul 2021 - Dec 2021
Manage day to day activities supporting our customers to succeed with their interaction with our product. Assisting them from initial sign up, demo to first invoice submission. Identify and implement scalable solutions that improve and/or increase the success of the Cloudfloat community of customers. Customer Success: Increase retained revenue while supporting and servicing our existing customer relationships Insight and Growth Analysis: Pass valuable insights for the improvements in marketing and growth team, including testing out potential solutions Product Management: Increase quality of features through analysis and feedback with customers
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Arrow ECS Austria
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Austria
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Computer and Network Security
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1 - 100 Employee
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Inside Sales Representative
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Nov 2020 - Jul 2021
- Manging communication channels between internal and external stakeholders to deliver quotes to customers - working with our internal platform and salesforce to manage client information and pipeline - Managing client expectations while juggling ever changing workload and logistic timelines - Manging communication channels between internal and external stakeholders to deliver quotes to customers - working with our internal platform and salesforce to manage client information and pipeline - Managing client expectations while juggling ever changing workload and logistic timelines
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Hive Gaming
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Australia
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Information Technology & Services
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1 - 100 Employee
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Product Manager (Accounts)
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Aug 2019 - Feb 2020
working with a tight nit team guiding the front end of a new product.Connecting with large names and brands for potential partnerships for launch of product.
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Community & Events Manager
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Apr 2019 - Aug 2019
- develop and execute events for our brand- create and implement ambassador program- create documentation and material for internal and external stakeholders
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AFEX
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United States
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Financial Services
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100 - 200 Employee
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Online Technical Support APAC
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Mar 2018 - Apr 2019
Helping to develop our clients use and understanding of our online platform through internal and external training to improve use and time saving of sales teams time. Onboarding of new clients to the online platform.Working with my overseas colleagues to provide quality assurance and develop new releases. Identifying potential opportunities to provide online products to existing and incoming clients.- performance targets based on movement of clients to online system- working with various departments globally on sprints of product (testing, calls with teams, updates on issues)Role had Customer Success Manager aspects
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Relationship Manager
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Dec 2016 - Mar 2018
Managed a portfolio of hundreds of clients while also looking for new opportunities, providing excellent service to cover my clients needs and look at ways to connect further with them. Specializing in our online Direct platform to help clients be able to connect to their accounts 24/7.- Dealing with CRM on boarding and management of clients- Monthly, quarterly and annual KPI targets - Interaction with business BI system
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IMB Bank
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Australia
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Banking
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300 - 400 Employee
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CSR
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Nov 2012 - Dec 2016
Main task is handling member's deposits and withdrawals. Finding members needs and providing options to better their financial position either with various product offering. Working with Manager to achieve sales targets. Assist with financial documentation management and organisation for loan processing. From start to end of loan cycle. Procuring initial and ongoing document requirements to the day of submission and the fun task of tfn removal from documents. Main task is handling member's deposits and withdrawals. Finding members needs and providing options to better their financial position either with various product offering. Working with Manager to achieve sales targets. Assist with financial documentation management and organisation for loan processing. From start to end of loan cycle. Procuring initial and ongoing document requirements to the day of submission and the fun task of tfn removal from documents.
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Education
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2010 - 2016
University of Wollongong
Bachelor of Commerce (B.Com.), Finance, -
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De La Salle Cronulla
High school certificate
Community
