Experience

Calcium

• United States
• Advertising Services
• 1 - 100 Employee

• Office Ambassador

  • Jul 2020 - Present



Key Travel US

• Travel Coordinator

  • May 2018 - May 2020

   Arranged travel for employees of NGOs and humanitarian organizations Promoted to direct liaison of top-tier accounts that required a high level of service Trained new employees on service protocols expected by demanding clients



Trophy Limousine Worldwide

• United States
• Truck Transportation
• 1 - 100 Employee

• Customer Service Manager

  • Sep 2017 - May 2018

• Director Of Special Events

  • Apr 2016 - Aug 2017



Concorde Worldwide

• United States
• Ground Passenger Transportation
• 1 - 100 Employee

• Reservations Specialist

  • Jun 2014 - Apr 2016

   Arranged international ground transportation for corporate and private clients Trained newly hired employees on all company policies and procedures Developed exclusive relationships with travel managers



LBI TV

• Social Media Producer

  • Apr 2014 - Jul 2014

   Administered all social media sites for LBI TV Developed professional relationships with area businesses



Kubel's

• Server

  • May 2008 - Aug 2013

   Utilized superior time management skills while handling a myriad of responsibilities at a busy restaurant Consistently exceeded records for high sales while providing superior customer service Developed a loyal following of patrons who regularly dined out based solely on my employment schedule



The Islanders' Store

• Front-End Manager

  • May 2008 - Aug 2013

   Handled all monetary transactions, credit card transactions, and reconciled cash drawers Solely responsible for researching and resolving all customer complaints Trained all employees on sales floor operations, stockroom protocols, and all aspects of customer service Responsible for the daily monitoring and evaluation of employee performance and practices Monitored inventory levels and made purchasing decisions according to customer demand



Black Eyed Susan's

• Assistant Manager

  • Jun 2012 - Sep 2012

   Trained and supervised all members of the hosting staff Assisted the owner with all aspects of the daily operation of a fine dining restaurant Solely responsible for handling all customer complaint resolution