Customer Success Manager

• Aug 2022 - Present

Manager, Strategy & Business Development

• Jan 2019 - Aug 2022

Sponsorship Coordinator

• Apr 2017 - Apr 2020

Account Executive

• Mar 2015 - Apr 2017

Performed on-site program activations for 50+ clients while providing operational and sales training to ensure the maximization of raffle salesActed as the primary contact person for Midwest accounts with clients in NFL, NBA, NHL, MLB, MLS, MILB, NASCAR and PGA TOUR which cumulatively generate over $8M in charitable funds annually Provided technical and consultative support for 250+ clients’ 50/50 raffle programs as part of the 24/7 support team Performed on-site program activations for 50+ clients while providing operational and sales training to ensure the maximization of raffle salesActed as the primary contact person for Midwest accounts with clients in NFL, NBA, NHL, MLB, MLS, MILB, NASCAR and PGA TOUR which cumulatively generate over $8M in charitable funds annually Provided technical and consultative support for 250+ clients’ 50/50 raffle programs as part of the 24/7 support team

Youth Development Officer

• Apr 2014 - Jan 2015

Developed and executed a $38,000 sponsorship activation for AIG preceding the New Zealand All Blacks vs. USA Eagles match to grow rugby in Chicago Planned, organized and fulfilled the largest youth rugby development initiative in USA Rugby history by adding Rookie Rugby programming in 50+ Chicago Public Schools with over 30,000 students while adding free after-school programs through Chicago Park DistrictBrought in over $20,000 in funding through various grants from the City of Chicago and USA RugbyConducted or supervised over 70 youth rugby clinics for over 10,000 student participantsTrained over 200 people in USA Rugby’s non-contact rugby programming called Rookie RugbyInterviewed, hired and managed multiple interns to assist with the implementation of growth initiatives including PlayStreets and the AIG sponsorshipCoordinated the re-branding of the organization to Rugby Illinois with new logos and webpage

Operations Specialist

• Sep 2012 - Mar 2014

Assisted 10 Senior Account Executives in the daily management of 600+ accounts which generated $500,000+ in revenue weekly by scheduling, tracking, and billing 60+ shipments per day Assisted 10 Senior Account Executives in the daily management of 600+ accounts which generated $500,000+ in revenue weekly by scheduling, tracking, and billing 60+ shipments per day