Drew Maniglia
Information Technology System Administrator at Lumitex- Claim this Profile
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Bio
Peter Broer
The thing I most appreciate about Drew is that, no matter how frustrated I get with a system glitch (and I do!), he keeps an even temper and comes up with a solution. Even keel, technically competent, great hand-holder with all levels. He's willing to go out of his way to help - he's thoughtful and responsive, with great service values. He's well suited to a PC environment where people need frequent trouble-shooting...and occasional calming!
Alan Greszler
Drew has been very effective in maintaining and upgrading our IT systems at Lumitex. He played a key role in identifying our current IT management service and ensuring a smooth and effortless transition. Drew is very effective in managing the call service and quickly respond in a professional manner. When issues were identified regarding access to the systems or special needs such as new software needs, he we able to provide a solution. He works well across all functions and is a valuable team player. I recommend Drew as an excellent addition to any IT support team.
Peter Broer
The thing I most appreciate about Drew is that, no matter how frustrated I get with a system glitch (and I do!), he keeps an even temper and comes up with a solution. Even keel, technically competent, great hand-holder with all levels. He's willing to go out of his way to help - he's thoughtful and responsive, with great service values. He's well suited to a PC environment where people need frequent trouble-shooting...and occasional calming!
Alan Greszler
Drew has been very effective in maintaining and upgrading our IT systems at Lumitex. He played a key role in identifying our current IT management service and ensuring a smooth and effortless transition. Drew is very effective in managing the call service and quickly respond in a professional manner. When issues were identified regarding access to the systems or special needs such as new software needs, he we able to provide a solution. He works well across all functions and is a valuable team player. I recommend Drew as an excellent addition to any IT support team.
Peter Broer
The thing I most appreciate about Drew is that, no matter how frustrated I get with a system glitch (and I do!), he keeps an even temper and comes up with a solution. Even keel, technically competent, great hand-holder with all levels. He's willing to go out of his way to help - he's thoughtful and responsive, with great service values. He's well suited to a PC environment where people need frequent trouble-shooting...and occasional calming!
Alan Greszler
Drew has been very effective in maintaining and upgrading our IT systems at Lumitex. He played a key role in identifying our current IT management service and ensuring a smooth and effortless transition. Drew is very effective in managing the call service and quickly respond in a professional manner. When issues were identified regarding access to the systems or special needs such as new software needs, he we able to provide a solution. He works well across all functions and is a valuable team player. I recommend Drew as an excellent addition to any IT support team.
Peter Broer
The thing I most appreciate about Drew is that, no matter how frustrated I get with a system glitch (and I do!), he keeps an even temper and comes up with a solution. Even keel, technically competent, great hand-holder with all levels. He's willing to go out of his way to help - he's thoughtful and responsive, with great service values. He's well suited to a PC environment where people need frequent trouble-shooting...and occasional calming!
Alan Greszler
Drew has been very effective in maintaining and upgrading our IT systems at Lumitex. He played a key role in identifying our current IT management service and ensuring a smooth and effortless transition. Drew is very effective in managing the call service and quickly respond in a professional manner. When issues were identified regarding access to the systems or special needs such as new software needs, he we able to provide a solution. He works well across all functions and is a valuable team player. I recommend Drew as an excellent addition to any IT support team.
Credentials
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Managing Your Emotional Response to Workplace Stress
LinkedInMar, 2023- Sep, 2024
Experience
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Lumitex
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Information Technology System Administrator
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Oct 2020 - Present
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IT System Support Specialist
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Oct 2018 - Present
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IT Coordinator
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Jun 2015 - Present
Design, develop and manufacture custom electronics backlighting, fiber optic devices, surgical and phototherapy lighting systems. IT CoordinatorProvided network, computer hardware and software, and printer support.• Ordered and completed all software installations and troubleshot when necessary.• Managed the set-up, reconfiguration and ongoing maintenance of IP phone system.• Served as Point-of-Contact for Verizon wireless account.• Performed user credential setup, managed passwords and subscriptions for MS Office 365.• Determined leasing and purchasing options for copy equipment with ComDoc.• Created first-ever inventory management system for all technical equipment highlighting types and specifications.• Managed vendor relationship with Biz Edge and outsourced IT troubleshooting when necessary. Show less
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Technician
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Sep 2011 - May 2015
Provides collision repairs, dent removals, painting, custom paint jobs and restorations. Technician Diagnosed and completed repairs involving brake systems, suspension, replacing engine components, and other miscellaneous repairs. • Worked with customers regarding scheduling and billing. • Maintained PCs and network as well as set up IP security cameras. Provides collision repairs, dent removals, painting, custom paint jobs and restorations. Technician Diagnosed and completed repairs involving brake systems, suspension, replacing engine components, and other miscellaneous repairs. • Worked with customers regarding scheduling and billing. • Maintained PCs and network as well as set up IP security cameras.
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Education
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Kent State University
Bachelor of Science (BS), Computer Technology/Computer Systems Technology -
Kent State University
Associate's degree, Applied Business (AAB)
Community
