Experience

Laurel Healthcare

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• System Administrator

  • Jun 2019 - Present

  I am currently supporting LANs, WANs, network segments, Internet, and intranet systems. Ensuring design of system that allows all components to work properly together. Troubleshooting problems reported by users by analyzing and isolating issues. Maintaining network facilities in individual machines, such as drivers and settings of personal computers as well as printers. Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

• IT Support Specialist

  • May 2013 - Jun 2019

  I am Currently working a fantastic job at the Laurel Healthcare Company specializing in IT support, Microsoft MDT, Active Directory, Customer Support, Remote Services, RMA's through Spicweworks, PC Hardware Repair and Inventory Management in Microsoft Sharepoint. It has been a wonderful experience thus far and cant wait to continue to learn and thrive though this company!

• Imaging Specialist

  • May 2013 - Aug 2014

  Performed RMA and computer repairs on PC's, Printers, Cell Phones, laptops, tablets and any other IT networking device. Imaged computers using MDT. Parted and disposed of parts as well as harvested reusable parts. Answered helpdesk calls. Managed company computer inventory through SharePoint.



Arrow Electronics

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Remarketing Coordinator

  • May 2012 - Apr 2013

  At this position I learned the importance of logistics and shipping inventory by a 60-day SLA deadline, Handling RMA's, GoodPC tech support and running multiple reports through Microsoft SQL. At this position I learned the importance of logistics and shipping inventory by a 60-day SLA deadline, Handling RMA's, GoodPC tech support and running multiple reports through Microsoft SQL.



Redemtech

• Hilliard, OH

• SOLAR Reviewer

  • May 2010 - May 2012

  At this position I was responsible for spot checking all units discovered through Redemtech. This meant making sure all units were discovered properly, their condition matched the units and Data security was run optimally. Workloads usually consisted of checking around 100,000 units a month. Also assisted in problem solving with the Portfolio Yield Management team on finding alternative solutions to maximizing profits. At this position I was responsible for spot checking all units discovered through Redemtech. This meant making sure all units were discovered properly, their condition matched the units and Data security was run optimally. Workloads usually consisted of checking around 100,000 units a month. Also assisted in problem solving with the Portfolio Yield Management team on finding alternative solutions to maximizing profits.