Experience

Neovest

• United States
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Dec 2019 - Present



CQG, Inc.

• United States
• Software Development
• 200 - 300 Employee

• Account Manager / Business Development EMEA

  • Oct 2018 - Dec 2019

• Product Specialist

  • Jun 2016 - Oct 2018

  The key responsibility of being a Product Specialist is to work closely with new and existing CQG customers (Traders, Brokers, Prop Groups, FCM’s and GCM’s) so that they can achieve the very best from their CQG products.• Specialist in all aspects of CQG Software.• On-site and remote technical support for European based CQG customers.• On-site and remote training for any new European based customers.• Specialist in advanced functionality including Backtesting and Auto-spreader trading.• Specialist Training on advanced technical analytics.



R.J. O'Brien Limited

• London, United Kingdom

• e-Trading & Trader Support Senior Analyst

  • Dec 2011 - Jun 2016

  My role as a senior member of e-Trading Trader Support Team involves providing application and exchange support for internal brokers and external clients with all aspects of their day to day trading, including front end system setups and market limits. A major aspect of this is understanding clients requirements and implementing the most suitable electronic trading solution for their individual needs. Other duties include managing junior members of the team, making sure the group mailbox is up to date and delegating tasks to be dealt within a timely manner. I have also been involved in supporting our in house Fix Engine to offer alternative trading solutions for clients as they migrate from traditional ISV’s to their own applications, for high frequency low latency trading via fix messaging from co-located exchanges



MF Global

• United States
• Financial Services
• 700 & Above Employee

• Trader Support

  • Nov 2009 - Dec 2011

  As part of the European front line trade support desk I have been working directly with clients solving any difficulties they may incur with their trading. This includes changing contract limits intra-day, updating trading power within the clients front-end, Setting up new accounts with trading systems and being the first line support for any MF Global clients trading issues. Systems used: TT user setup (back-end), TT guardian (front-end), PATS Sara , J-trader, Promark, CQG Cast (back-end), CQG Trader, FIDESSA, FFastfill Forex, GNI Touch CFD, Stellar, Easyscreen, RTS and Realtick.



Banca IMI

• London, United Kingdom

• Back Office Assistant

  • Nov 2007 - Nov 2009

  Working as part of the ETD Clearing Services Team which my responsibilities consisted of reconciling positions against a number of different brokers and exchanges. Performing position closeouts on Liffe TRS, Eurex GUI, Idem BCS and Euronext ECCW. Dealing with trade enquiries and back dated trade/client problems such as price differences, cash discrepancies and commission schedules. Day to day Clearing Eurex, Liffe, Idem and Euronext top-day business using our two clearing systems (Viewpoint, CNG) which feeds through to our back office system Eclipse. Processing and amending static data, trade entry, revaluing positions and updating client accounts.



eLocal Trading Ltd

• Essex

• Futures Trader

  • Feb 2005 - May 2007

  Trained as a short term interest rate futures trader, before becoming an independent trader with eLocal. Trading front end's used are TT X_Trader and Stellar also had access to Bloomberg, CQG, brokertalk, and various squawk services. Trained as a short term interest rate futures trader, before becoming an independent trader with eLocal. Trading front end's used are TT X_Trader and Stellar also had access to Bloomberg, CQG, brokertalk, and various squawk services.