Supervisor, Support Services

• Apr 2021 - Present

Support Specialist Team Lead

• Mar 2020 - Apr 2021

Technical Support Specialist

• Nov 2018 - Mar 2020

Financial Solutions Specialist

• Oct 2017 - Nov 2018

Our mission at First Commonwealth Bank is to improve the financial lives of our neighbors and their businesses. In order to succeed at our mission I must provide exceptional service to our customers and help them meet their financial goals. I build relationships and identify opportunities to equip our customers with financial solutions that will help them achieve financial confidence. The qualities and skills I use to be successful in this role are my excellent communication skills, a passion for helping others, desire to learn, professionalism, resourcefulness, and exceptional relationship-building skills. Show less

Internship

• May 2016 - Aug 2016

After working hard the previous summer I was given more responsibilities in my second summer with Lindenmeyr Munroe. My typical day would start off with confirming shipments. Next, I was responsible for placing the paper orders from schools in the Pittsburgh area. I would also help out in the sample department. Lastly, I completed a project for the marketing manager, which provided the company nearly 1,000 new opportunities for business. After working hard the previous summer I was given more responsibilities in my second summer with Lindenmeyr Munroe. My typical day would start off with confirming shipments. Next, I was responsible for placing the paper orders from schools in the Pittsburgh area. I would also help out in the sample department. Lastly, I completed a project for the marketing manager, which provided the company nearly 1,000 new opportunities for business.

Internship

• Jun 2015 - Aug 2015

My responsibilities in the store consisted of keeping the store and warehouse area clean and organized. I also helped customers with their needs like finding a certain carton of paper or loading their car. After a few weeks I moved into the office area where I worked in the sample department. The sample department is responsible for putting together samples to send to potential customers. Lastly, I helped out with miscellaneous tasks that helped everyone out. My responsibilities in the store consisted of keeping the store and warehouse area clean and organized. I also helped customers with their needs like finding a certain carton of paper or loading their car. After a few weeks I moved into the office area where I worked in the sample department. The sample department is responsible for putting together samples to send to potential customers. Lastly, I helped out with miscellaneous tasks that helped everyone out.

Impact Team

• Mar 2012 - Jan 2015

I was part of the impact team at Hollister in Ross Park Mall where I learned to work efficiently with others. The impact team was responsible for processing shipment, organizing and controlling inventory, and preparing the inventory for the sales floor. I improved my customer service greatly. I also learned how to take charge and be a leader when I was one of the employees with the most experience. I was part of the impact team at Hollister in Ross Park Mall where I learned to work efficiently with others. The impact team was responsible for processing shipment, organizing and controlling inventory, and preparing the inventory for the sales floor. I improved my customer service greatly. I also learned how to take charge and be a leader when I was one of the employees with the most experience.