Dr Emem Ememandu. MBBS, EMBA
Chief Clinical Officer at HubCare Health- Claim this Profile
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Bio
Credentials
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Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileApr, 2023- Nov, 2024 -
Certificate of completion - Google digital Marketing skills
Google Digital Skills For AfricaJul, 2021- Nov, 2024 -
Savvy Fellowship Program certificate of Completion
SavvyJun, 2021- Nov, 2024 -
MANAGEMENT IN HEALTH CERTIFICATE
World Bank GroupMay, 2020- Nov, 2024 -
Basics of Health Economics Certificate
The World BankDec, 2015- Nov, 2024 -
Executive masters Certificate in Project Management
Project Management College UKDec, 2007- Nov, 2024
Experience
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HubCare Health
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Chief Clinical Officer
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Mar 2022 - Present
Accountable for quality of care provided by all clinical departments, ensuring that the highest level of comprehensive, coordinated, preventive, family-oriented community health care is provided and maintained. • Oversee professional standards of care in all services that reflect evidence-based guidelines and best practices. • Maintenance of an environment of data-driven, systems-oriented, continuous quality improvement, within which programs and quality of care effectiveness are monitored and assessed. • Provide strategic oversight of all clinical and quality improvement policies, procedures, standards, and protocols. • Lead and manage strategic partnerships with key clinical affiliates where HubCare patients are referred for inpatient and specialty care, and who also provide on-site clinical staffing and training programs in partnership with HubCare Health. • Responsible for strategic oversight and accountability for clinical and quality aspects of value-based monthly membership programs in which HubCare initiates, as well as Customer Satisfaction in the programs. • Lead and sustain changes in clinical workflows, systems, structure, and resources to allow HubCare to meet or exceed quality and budget metrics and targets. • Oversee Establishment of metrics for monitoring service performance, as well as enact effective change to improve performance and meet quality and budget goals. • Responsible for oversight of continuing education and training plans for providers and support staff to keep care delivery at the forefront of evolving evidence-based guidelines and best practices that also mitigates risk. Show less
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Healing streams Department, The Fountain of Life Church
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Lagos, Nigeria
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Volunteer Medical Staff/Departmental Secretary
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2015 - 2018
• Attending to patients that need medical care during church services, and other church events. • Part of the medical team that organizes and participate in medical outreaches to communities. • Organize/participate in health seminars for other departments/units • Collate/Analyze data collected by the department • Run the administrative functions of the department • Attending to patients that need medical care during church services, and other church events. • Part of the medical team that organizes and participate in medical outreaches to communities. • Organize/participate in health seminars for other departments/units • Collate/Analyze data collected by the department • Run the administrative functions of the department
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ProHealth HMO Limited
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Nigeria
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Insurance
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1 - 100 Employee
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Head of Operations, Lagos Zonal office
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Jul 2011 - Apr 2013
• Coordinating the activities of the Medical Operations/Administration at the zonal level • Accreditation of healthcare providers to be added to Prohealth HMO provider network, also providing continuous support as well as education of the provider network to ensure excellent service delivery • Regular interface with Doctors and Hospital management teams to ensure smooth service delivery • Develop, maintain and strengthen relationship with Hospitals, clients/patients and the HMO • Compliance monitoring and continuous assessment of the healthcare facilities, to ensure that qualitative care is delivered to the enrollees. • Monitor and evaluate management information and key performance indicators to drive service delivery improvements • Overseeing bills and claims settlements processes to ensure that they are done promptly. • Business development support services Show less
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Marina Medical Services HMO Ltd
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Head, Claims Department
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2009 - 2010
Coordinating the activities of the claims processing team• Vetting of Bills and claims received from the providers in accordance with MMSL HMO set tariffs as agreed with the providers, and ensuring prompt processing in compliance with set protocols• Complaint investigation and Resolution as regards to bills and claims settlement.• Collation of periodic claims data for analysis as well as generation of periodic utilization reports as evidence by claims reports.• Verification of all reimbursements claims sent in by clients before payments. Show less
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Quality Assurance Officer
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Jun 2007 - Dec 2008
• Hospital accreditation process to build a credible provider network.• Compliance monitoring and continuous assessment of the healthcare facilities, to ensure that qualitative care is delivered to the enrollees.• Take active part in Case managements.• Periodic survey on quality of care being rendered and clients’ satisfaction. Collation and analysis of hospital encounter data, as well as periodic generation of utilization reports.• Arrange for Provider education in accordance with pre-agreed schedules, either as a group forum or individual facilities.• Plan health education sessions in collaboration with the client services and marketing teams. Show less
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Hygeia Health Inc.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Client relationship manager
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2005 - 2007
• Manage assigned clients in accordance with standard protocols as related to client management particularly with respect to documentation of all client interface/plans such as for liaison committee meetings, preparation, submission of weekly call plans • Introduction of new product offerings to existing clients. • Carry out periodically, client satisfaction surveys in order to sufficiently determine and calibrate the clients concerns about the health plans • Organize health talks and enlightenment sessions with the Company’s clients. • Business development services Show less
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Omni medical Centre
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Onikan, Lagos
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Medical Officer
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Aug 2005 - Feb 2006
• • Conducted physical examinations of patients to diagnose illnesses and create patient histories. • Request and Interpret laboratory information to provide patients with proper treatment. • Worked with other members of the medical team, including nurses, other physicians and specialists. • Duties also include ultrasonography, some assisted conception procedures i.e. artificial inseminations. • • Conducted physical examinations of patients to diagnose illnesses and create patient histories. • Request and Interpret laboratory information to provide patients with proper treatment. • Worked with other members of the medical team, including nurses, other physicians and specialists. • Duties also include ultrasonography, some assisted conception procedures i.e. artificial inseminations.
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Education
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2022 - 2023
Quantic School of Business and Technology
Executive MBA, Business Administration and Management, General -
2021 - 2023
Ahmadu Bello University
Master of Public Health - MPH, Public Health -
1995 - 2002
University of Ibadan
MBBS, Medicine & Surgery -
2007 - 2007
Daystar Leadership Academy
Certificate, Leadership and Enterpreneurial skills
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