Drazen Dodik

Customer Success Lead at Valohai
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • Croatian Professional working proficiency

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5.0

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Jouni Heikniemi

I worked with Drazen quite some years ago when he was a junior dev, and I've worked with him now that he's the Evangelism Marketing powerhouse at Microsoft Finland. In both jobs, he has demonstrated respectable energy, thoroughness and sharp communication skills. There's delivery, and there's a no-bullshit attitude to match it. A great guy to work with.

Mika Suutari

Drazen has actively enhanced student activity at Turku University of Applied Sciences. Drazen is an enthusiastic and devoted Evangelist and it is easy to communicate and cooperate with him. He has good skills in motivating people.

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Credentials

  • Valohai Academy 🎓 | Valohai Fundamentals
    Valohai
    Apr, 2022
    - Nov, 2024
  • Certified ScrumMaster
    Scrum Alliance
    Jun, 2018
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Lead
      • Sep 2021 - Present

    • Customer Success Manager
      • Dec 2019 - Aug 2021

      * Develop processes for the customer success function at Valohai (from scoping to onboarding, and growing adoption)* Set up customer health metrics indicators and automate warnings* Define customer success plans together with our sales* Onboard new customers to the platform* Work with the product and dev teams to include customer feedback in our prioritization* Maintain and further develop self-service content on docs.valohai.com

    • United States
    • Software Development
    • 700 & Above Employee
    • Microsoft Azure Developer Product Marketing Manager
      • Nov 2018 - Nov 2019

      Working with people from various backgrounds build epic things with technology.

    • Director, Audience Evangelism
      • Sep 2017 - Nov 2018

      Working in the Commercial Software Engineering team to support engagements with key media & comms customers, Nordic startups and running large scale developer training events.

    • Audience Engagement Manager
      • Jul 2015 - Sep 2017

      "Developer marketing guy" in the Developer Experience team building online content and supporting Helsinki region developer communities

    • Sr. Technical Evangelist
      • Sep 2014 - Jun 2015

      Building Microsoft Azure readiness and awarness within the Finnish developer community through meetups and hackathons, like the #DevShark Azure developer events.

    • Technical Evangelist
      • Oct 2011 - Sep 2014

      Working with the Developer & Platform Evangelism team to educate developers on designing and building better apps for Windows and Windows Phone apps through hands-on training and how-to guides.

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Designer
      • Jan 2009 - Oct 2011

Education

  • HAAGA-HELIA University of Applied Sciences
  • Suomen Liikemiesten Kauppaopisto

Community

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