Dragos Duminica

Project Specialist, Instrument Services, Patient Centered Solutions at IQVIA
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Location
Edinburgh, Scotland, United Kingdom, UK
Languages
  • Romanian Native or bilingual proficiency
  • English Full professional proficiency

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Specialist, Instrument Services, Patient Centered Solutions
      • Aug 2021 - Present

    • Medical Information Specialist
      • Dec 2020 - Aug 2021

    • School Engagement Officer (CIS Project)
      • Oct 2020 - Dec 2020

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Business Advisor
      • Jan 2018 - Apr 2019

      • Led and drove strategic sales of Vodafone services and technology into targeted accounts with regular technology workshops focused around mobile/fixed data, Unified Communications, Cloud Hosting, multi-site data networks and managed services • Has developed, led and closed high value sales opportunities • Compiled a sales execution plan for the successful delivery of regional GP target and mentored other colleagues • Led and managed internal stakeholders to support sales engagements • Ensure the pipeline and CRM system is updated daily and handled client escalations Show less

    • Germany
    • International Trade and Development
    • 1 - 100 Employee
    • Business Development Manager
      • Oct 2013 - Dec 2017

      • Led concurrent complex telco network roll outs, unified communications and collaboration projects from inception to transition for regional medium and large clients including Fortinet Security, Office 365, LAN/Wireless Site Surveys, Cisco Wireless LAN deployments, SAP Afaria MDM, Orange Cloud and TDD LTE solutions• Responsible for enforcing strict PMI standards and processes to ensure that projects deliver solutions as per the client SOW, that they remain within budget and are delivered on time while achieving quality criteria and maintaining client satisfaction during the entire project lifecycle• Managed key and strategic accounts, created and maintained strong relationships with client executives that led to increased sales revenue • Project managed internal sales projects that transformed non-standard client opportunities into mainstream service offerings• Contributed to quarterly client steering board meetings and effectively addressed action items and escalations• Setting up meetings with internal teams, vendors or clients: fielding their questions, communicating key messages to promote clear understanding Show less

    • Account Manager
      • Aug 2011 - Oct 2013

      • Proven ability to achieve individual sales and revenue targets and overachieved financial and non-financial key business objectives set by the company• Focused on offering an outstanding client experience and became the client’s trusted advisor• Worked closely with the Orange BU’s and Services teams to understand the newest technologies and apply the latest go-to-market strategies• Identified and developed new business opportunities around Orange’s service provider portfolio, understood and kept regularly updated on current product solutions and service offerings and contributed to the development & integration of these products to existing and prospective customers• Assumed full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process• Delivered accurate business metrics, monthly forecasts, weekly commits and pipeline development reports• Flexibly anticipated any changes in the opportunities, market, customer needs and requirements that could impact the overall revenue target and proactively worked with sales management to reflect the latest status• Raised invoices and credit notes for client orders and worked to monthly cash collection targets• Liaising with the sales team to ensure a smooth order process from creation of billing• Attending monthly Sales meeting to understand future and current sales• Took responsibility for debt management for allocated clients including the analysis of debt, investigation/clarification of overdue debt items internally with colleagues and externally with clients Show less

    • Romania
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Medical Representative
      • Apr 2010 - Jul 2011

      -organising appointments and meetings with community and hospital based healthcare staff -identifying and establishing new business -negotiating contracts -demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists undertaking relevant research -meeting both the business and scientific needs of healthcare professionals -maintaining detailed records -attending and organising trade exhibitions, conferences and meetings -managing budgets -reviewing sales performance -writing reports and other documents Show less

    • France
    • Retail
    • 700 & Above Employee
    • Junior Security Manager
      • Feb 2009 - Apr 2010

      • Capable of responding calmly and effectively to situations• Anticipates customer requirements, and plans accordingly• Developing and implementing security policies, protocols and procedures• Maintaining a safe and secure environment for customers and employees• Attend meetings with other managers to determine operational needs• Plan and coordinate security operations for specific events• Coordinate staff when responding to emergencies and alarms• Review reports on incidents and breaches• Investigate and resolve issues• Create reports for management on security status Show less

    • Cashier
      • Feb 2008 - Feb 2009

      • Providing an engaging, convenient and accurate check out for the customer• Delivering sales, outstanding customer experience, and operational expectations• Partners with store leadership to resolve customers concerns in a courteous and helpful manner• Confident and comfortable engaging customers to deliver an elevated experience• Manages customers payments

Education

  • Gheorghe Asachi​ Technical University of Iași
    Bachelor's degree, Chemical Engineering and Environmental Protection
    2009 - 2013

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