Dragos Andrei Balanescu
Digital Marketing Specialist at Netcentric, A Cognizant Digital Business- Claim this Profile
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Bio
Credentials
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Adobe Experience Manager - Business Practitioner
Adobe
Experience
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Cognizant Netcentric
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Switzerland
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IT Services and IT Consulting
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500 - 600 Employee
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Digital Marketing Specialist
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Nov 2017 - Present
Supporting the clients with expertise and execution on content rollout and content management Ensuring sustainable processes are in place to manage content rollout and overall digital publishing model Working with site owners across all geographies to ensure successful placement of localized content Owning the CMS workflow process, ensuring solid and efficient workflows are in place and maintained for all publishing activities, according with the project guidelines. Offering 1st and 2nd level support and feedback for groups of users and rollout managers (analysing technical or content issues, defect reporting to project and best practices) Establishing and maintaining scalable processes that ensure best practices in content management Assuring customer satisfaction by meeting SLAs and quality standards Maintaining and updating wiki with knowledge pertaining to our area of expertise (processes, methodologies, training materials, tools, updates etc) Sustaining knowledge expansion within the team, by offering updates and feedbacks. Supporting standards & enablements for the specialisation within Portfolio circle Identifying bugs and errors from sites, using a proactive attitude and a bit of intuition for reporting them accordingly and working with the other teams for fixing. Show less
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Admin/ Manager/ Webmaster
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Bucharest, Romania
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https://www.rec24.ro
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Oct 2013 - Mar 2020
Romanian Electronic Community - Electronic Music Website This website it’s a project started by me 4 years ago, where I’m maintain it, SEO optimizing and design it and also, now I’m leading over a small volunteer team in the free time,. This online project is created for the young Romanian artists, which are really curious and they enjoy the electronic music. Also we are promoting events and a lot of music. Beside of that, I am creating promo after movies and teaser. Romanian Electronic Community - Electronic Music Website This website it’s a project started by me 4 years ago, where I’m maintain it, SEO optimizing and design it and also, now I’m leading over a small volunteer team in the free time,. This online project is created for the young Romanian artists, which are really curious and they enjoy the electronic music. Also we are promoting events and a lot of music. Beside of that, I am creating promo after movies and teaser.
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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UX Designer, Portal Admin, Data Analyst, Publisher
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Jan 2014 - Nov 2017
As EMEA Content Lead I had the priority to take care on the regional pages and content published by me and the local publishers. Maintaining and updating the content was a part of this role. Using the Liferay backend and frontend, the content and the pages were created and edited by using the tool, (html and css also) and permitted to be visible for different kind of users, depending on their program code, those been taken from the database. WW Publisher – being able to have access and control over all HPE Partner Portal pages, content and documents added by publishers from all over the world. Also here, I had the responsibility to engage with TechDirect tool, for taking different complex publishing requests. WW UI / UX Designer – Having already all the Liferay publishing and UX guidelines knowledges, I was able to help and create from scratch different mock-ups in Axure for future releases and projects and after the implementation and new updated, I had to check and test to see if everything’s according and if not, to make the required changes. Because sometimes some of the changes required the developers work, all I had to do was to submit tickets with the issue using ALM - Application Lifecycle Management. Also sometimes this was not necessary so I was able to make the changes by myself. Beside of this, I was a big part of different processes like the E2E Partner Registration process or the onboarding process. I had also other tasks such as being part of the audit process or training new users and employees. Changing my team this year (2017) for something new, so the new job was to edit pages, publish and maintain www.hpe.com (Hewlett Packard Enterprise official website), from minor edits to creating pages from scratch, using tools and code. As I did in the past, new requests comes via CenterPoint ticketing platform and from there, the work was done in the backend, in this case Adobe Experience Manager platform. Show less
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Google AdWords Certified
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Advertising Services
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100 - 200 Employee
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Agent
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Nov 2012 - Nov 2015
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Allegro Group Romania
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Bucharest, Romania
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Costumer Suport
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Sep 2013 - Jan 2015
Mercador.ro / OLX.ro Helping the customers with different website issues, checking the goods posted by the user for selling to be valid and maintain them in the backend. Taking care on the website ads to be according to the guidelines Mercador.ro / OLX.ro Helping the customers with different website issues, checking the goods posted by the user for selling to be valid and maintain them in the backend. Taking care on the website ads to be according to the guidelines
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www.campaniadepromovare.com
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Bucharest, Romania
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Admin/ Manager/ Webmaster
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Feb 2013 - Feb 2014
Internet Marketing & Online Advertising Internet Marketing & Online Advertising
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www.demjay.net
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Bucharest, Romania
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Admin/ Manager/ Webmaster
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Oct 2008 - Oct 2012
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Education
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Academia de Studii Economice din București
Master's degree, Master Business Communications -
Academia de Studii Economice din București
Economics