Experience

OTA Sync
• Estonia
• IT Services and IT Consulting
• 1 - 100 Employee
• Quality Assurance Engineer

  • Jun 2023 - Present


HTEC Group

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Quality Assurance Engineer

  • Aug 2022 - Jun 2023

• Quality Assurance Tester

  • May 2022 - Jun 2023



Autobuski prevoz - PRONET TURS

• Serbia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Travel agency manager

  • Oct 2017 - May 2022

  - Working with clients to determine their travel needs, budgets and preferences. - Coordinate transportation, accommodations, insurance, tours and activities. - Advising clients regarding destinations, cultures, customs, weather and activities. - Collecting payments and booking travel arrangements. - Handling travel issues, conflicts, complaints, cancelations and refunds. - Building and maintaining relationships with travel and tour vendors. - Working with clients to determine their travel needs, budgets and preferences. - Coordinate transportation, accommodations, insurance, tours and activities. - Advising clients regarding destinations, cultures, customs, weather and activities. - Collecting payments and booking travel arrangements. - Handling travel issues, conflicts, complaints, cancelations and refunds. - Building and maintaining relationships with travel and tour vendors.



Fly Fly Travel

• Serbia
• Travel Arrangements
• 1 - 100 Employee

• Travel Agency Specialist

  • May 2017 - Oct 2017

  Working with travel partners, including airlines and hotels, to manage bookings and schedules. Dealing with customer enquiries and aim to meet their expectations. Rad u okviru Fly Fly kompanije na rezervisanju karata, pomoc oko klijenata i pomoc zaposlenima oko svakodnevnih obaveza. Working with travel partners, including airlines and hotels, to manage bookings and schedules. Dealing with customer enquiries and aim to meet their expectations. Rad u okviru Fly Fly kompanije na rezervisanju karata, pomoc oko klijenata i pomoc zaposlenima oko svakodnevnih obaveza.



Aramark Healthcare

• United States

• Housekeeping Supervisor

  • May 2016 - Oct 2016

  - Training housekeepers on cleaning and maintenance tasks. Overseeing staff performance on a daily basis. Checking rooms and common areas, including stairways and lounge areas, for cleanliness. - Nadgledanje čistoće i održavanja hotela i područja oko hotela, omogućavajući pružanje visokog kvaliteta usluge gostima. Podela dnevnih zadataka saradnicima na održavanju čistoće i službenicima nadležnim za pružanje usluga pranja i čišćenja. Vršenje nadzora nad implementacijom standarda i procedura održavanje. Show less



Hotel Stadion

• Germany
• Business Consulting and Services

• Front Desk Receptionist

  • Sep 2015 - May 2016

  - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls. Receiving and sorting daily mail. - Dodeljivanje soba gostima hotela. Evidencija osnovnih podataka o gostima. Evidencija o popunjenosti hotela i o planiranim datumima dolazaka i odlazaka gostiju. Slanje potvrda o rezervaciji. Čuvanje ključeva hotelskih prostorija. Pružanje informacija o uslugama. Rad sa novcem, čekovima ili kreditnim karticama. Show less



STGR "Rebrinovic Milutin"

• Administrative Assistant

  • May 2014 - May 2015

  - Answering and directing phone calls to relevant staff. Scheduling meetings and appointments. Taking notes and minutes in meetings. Ordering and taking stock of office supplies. Being a point of contact for a range of staff and external stakeholders. - Ažuriranje dokumentacije. Evidentiranje ulazne i izlazne korespondencije. Rukovanje korporativnom korespondencijom, e-mailom i telefonskim pozivima. Korišćenje tehnike koju radni zadaci zahtevaju (aparata za kopiranje, faxa i slično). Popunjavanje i arhiviranje dokumenata. Show less