Dragana Kesic
Administrative Support, ADIUM Insurance (AMA) at Alberta Medical Association (AMA)- Claim this Profile
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Croatian Native or bilingual proficiency
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Serbian Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Minute Taking Made Easy
MacEwan UniversityAug, 2020- Oct, 2024 -
First Aid
St. John Ambulance Canada | Ambulance Saint-JeanJan, 2018- Oct, 2024 -
QuickBooks Certification
Academy of Learning CollegeFeb, 2017- Oct, 2024 -
General Insurance Level One
Alberta Insurance CouncilFeb, 2004- Oct, 2024
Experience
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Alberta Medical Association (AMA)
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Canada
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Non-profit Organization Management
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100 - 200 Employee
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Administrative Support, ADIUM Insurance (AMA)
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Dec 2022 - Present
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Office Support Assistant
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Nov 2017 - Present
- Currently assisting ADIUM insurance with creating profiles (CRM), setting up member benefit plans (MSIS) and verifying Cost-plus plan claims - Work in the kitchen/staff breakroom through maintenance of the facility and upkeep of supplies - Order and work with supply companies, ranging from utensils to food orders - Organize catering services for meetings and luncheons for our members and staff, ranging from a multitude of caterers - Cover receptionist for coffee and lunch breaks- Assist in the mail room by processing mail, assisting with larger projects that necessitated more hands, and covering staff absences when needed- Due to COVID-19, now involved in large scanning project (Minutes and Agendas) and performing quality review and control - Also during COVID-19, assistance with facility manager for facility maintenance projects Show less
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S&N Tiles
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India
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Retail
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Bookkeeper
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Jan 2002 - Present
- Maintaining and organizing a multitude of receipts and expenses - Working with WCB for a multitude of workers - Proficiency with Quickbooks and Excel - Maintenance of bank deposits and withdrawals, as well as worker compensation - Preparing documents for tax season and GST reports - Maintaining and organizing a multitude of receipts and expenses - Working with WCB for a multitude of workers - Proficiency with Quickbooks and Excel - Maintenance of bank deposits and withdrawals, as well as worker compensation - Preparing documents for tax season and GST reports
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Dk's Pet Grooming Ltd
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Canada
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Animal Groomer
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Aug 2008 - Feb 2016
- Owning and managing a busy grooming shop - Grooming dogs and cats - Book keeping, administrative work, and reception work - Basic cleaning and facility maintenance - Owning and managing a busy grooming shop - Grooming dogs and cats - Book keeping, administrative work, and reception work - Basic cleaning and facility maintenance
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MAXAM
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United Kingdom
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Wholesale Building Materials
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1 - 100 Employee
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Administrative Assistant
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Oct 2005 - Jan 2009
- Writing reports from/for labs and sending them to customers as a project assistant - Receiving and screening a high volume of internal and external communication, including email and physical post - Creating weekly and monthly reports from gas, water and oil labs for project managers - Maintaining and updating electronic and paper files - Reception coverage as needed - Login coverage as needed - Writing reports from/for labs and sending them to customers as a project assistant - Receiving and screening a high volume of internal and external communication, including email and physical post - Creating weekly and monthly reports from gas, water and oil labs for project managers - Maintaining and updating electronic and paper files - Reception coverage as needed - Login coverage as needed
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AGLC
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Canada
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Government Administration
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400 - 500 Employee
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Janitor
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Jan 2001 - May 2004
- Maintenance of facilities - Organization of different facilities which included offices, kitchens, lavatories etc. - Maintenance of facilities - Organization of different facilities which included offices, kitchens, lavatories etc.
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High School
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Alternative Medicine
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700 & Above Employee
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Language Arts Teacher
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Sep 1994 - Sep 1999
Language arts teacher for students aged 14-18, teaching a breadth of literature and related high school education. Language arts teacher for students aged 14-18, teaching a breadth of literature and related high school education.
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Elementary School
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Germany
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Primary and Secondary Education
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Language Arts Teacher
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Sep 1989 - Jun 1991
- Organizing and managing new school library - Purchasing and catalogizing new books with current standards - Setting up a data base with student/teacher names - Developing a borrowing book system, presenting new books, organizing book exhibitions, introducing students "world of book" - Teaching students aged 5 to 13 - Organizing and managing new school library - Purchasing and catalogizing new books with current standards - Setting up a data base with student/teacher names - Developing a borrowing book system, presenting new books, organizing book exhibitions, introducing students "world of book" - Teaching students aged 5 to 13
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Education
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The Fur Institute
Diploma, Professional Pet Stylist -
Alberta College
Diploma, Microcomputer Office Specialist -
Faculty of Philosophy, Zagreb, Croatia
BA's in Linguistics, Education