Experience

SPIE Deutschland & Zentraleuropa

• Germany
• Services for Renewable Energy
• 500 - 600 Employee

• Head of IT Service Management & Transition

  • Sep 2020 - Present

  IT Service Management, Service Process Design, Demand Management, Change Management, Project Management

• Head of IT Business Consulting

  • Jan 2020 - Aug 2020

  Demand Management, Project Management, Service Process Design

• IT Business Consultant

  • Aug 2018 - Dec 2019

  Demand Management, Project Management



RWTH Aachen University

• Germany
• Research Services
• 700 & Above Employee

• Research Associate

  • Sep 2013 - Apr 2017

  Chair of Business Theory/Operations Management research in Benchmarking and performance analysis methods, planning and execution of lectures/excercises (production and logistics, performance analysis), conceptual design and supervision of Bachelor and Master theses, recruiting, coordination and supervision of all student support staff Chair of Business Theory/Operations Management research in Benchmarking and performance analysis methods, planning and execution of lectures/excercises (production and logistics, performance analysis), conceptual design and supervision of Bachelor and Master theses, recruiting, coordination and supervision of all student support staff



Deutsche Post DHL

• Bonn/Troisdorf

• Internship Innovation Management

  • Mar 2012 - Sep 2012

  Project Management in Supply Chain Risk Management, execution of innovation workshops using the Design Thinking methodology, creation of a method toolbox for product development Project Management in Supply Chain Risk Management, execution of innovation workshops using the Design Thinking methodology, creation of a method toolbox for product development



Deutsche Post DHL/RWTH Aachen

• Kreisfreie Stadt Aachen und Umgebung, Deutschland

• Student Team Project "Simulation-based Layout Optimization"

  • Apr 2011 - Sep 2011

  Process analysis in the last-mile letter delivery, Development of alternative layouts for last-mile preparation facilities (CAD and Excel), Preparation of a hands-on automated simulation tool for management use, Evaluation of various layout by means of KPI analysis Process analysis in the last-mile letter delivery, Development of alternative layouts for last-mile preparation facilities (CAD and Excel), Preparation of a hands-on automated simulation tool for management use, Evaluation of various layout by means of KPI analysis



henry kruse sp.z.o.o.

• Internship Sales

  • Feb 2010 - Apr 2010

  Optimization/adaptation of an order software for the polish market, Project communication with the German parent company, Client training and support in the pilot phase of the order software use Optimization/adaptation of an order software for the polish market, Project communication with the German parent company, Client training and support in the pilot phase of the order software use