Experience

ALCHEMIST HOSPITALS LIMITED

• India
• Hospitals and Health Care
• 1 - 100 Employee

• Quality Manager

  • Dec 2020 - Present

  Panchkula, Haryana, India



Mayo Healthcare Super Specialty Hospital

• India
• Medical Practices
• 1 - 100 Employee

• Quality Manager

  • Dec 2017 - Jun 2018

  Mohali



Indus Hospital

• India
• Hospitals and Health Care
• 100 - 200 Employee

• Quality Manager- Team Lead Quality Compliance

  • Nov 2015 - Oct 2017

  Sahibzada Ajit Singh Nagar, Punjab, India * Responsible for drafting and implementation of policies and protocols of the hospital as per NABH * Act as accreditation coordinator for the NABH Assessment. * Handling of all the statutory requirements * Responsible for internal audits for NABH Accreditation. * Maintenance of records for the compliance. * Responsible for implementation of all protocols as per NABH * Formation and implementation of checklists and forms for the hospital. * Maintain quality indicators… Show more * Responsible for drafting and implementation of policies and protocols of the hospital as per NABH * Act as accreditation coordinator for the NABH Assessment. * Handling of all the statutory requirements * Responsible for internal audits for NABH Accreditation. * Maintenance of records for the compliance. * Responsible for implementation of all protocols as per NABH * Formation and implementation of checklists and forms for the hospital. * Maintain quality indicators for the hospital. Show less



Darling Buds Clinic, Chandigarh

• Manager Quality & Administration

  • Oct 2013 - Oct 2015

  Chandigarh * Responsible for formulation of policies and protocol in coordination with the management * Handling of all the statutory requirements * Responsible for drafting and implementation of policies and protocols of the clinic as per NABH standards. * Responsible for internal audits for NABH Accreditation. * Supervision and maintenance of all the policies and protocols * Maintenance of records for the compliance. * Responsible for providing staff training. * To handle… Show more * Responsible for formulation of policies and protocol in coordination with the management * Handling of all the statutory requirements * Responsible for drafting and implementation of policies and protocols of the clinic as per NABH standards. * Responsible for internal audits for NABH Accreditation. * Supervision and maintenance of all the policies and protocols * Maintenance of records for the compliance. * Responsible for providing staff training. * To handle daily operational activities * To Manage housekeeping services * To manage security services * To handle staff and patient grievances * Responsible for patient satisfaction * Coordinator for upcoming 50 bedded hospital project in Mohali. * Active role in project layout process * Responsible for getting the clinic registered under clinical establishment act. Show less



Fortis Hospitals

• India
• Hospitals and Health Care
• 700 & Above Employee

• Managament Trainee- Operations Department

  • Jul 2012 - Mar 2013

  Gurgaon, India * To assist the programme Manager- Oncology in the project of setting up oncology department of the hospital. * To handle the administration of the oncology department in hospital. * Streamline the overall discharge process. * To handle patient’s complaint on the floor. * To handle patient attendants complaints and queries. * To solve all administrative and medical issues on the floor. * Quality Management.



Max Super Specialty Hospital

• Management Trainee

  • Mar 2012 - May 2012

  Saket, New Delhi * Observed working of different department as per NABH. * Studied compliance of new requirements of NABH 3rd Edition. * Give suggestion for Non-compliance and partly compliance requirement.



Dr. B.L. Kapur Memorial Hospital - India

• India
• Hospitals and Health Care
• 1 - 100 Employee

• Management Trainee

  • Mar 2011 - May 2011

  New Delhi Area, India * Worked towards learning complete process involving patient admission till discharge. * Based on learning, successfully completed a project on Reducing TAT for patient discharge process.