Mentor/Supervisor Dissertation

• Jan 2023 - Present

Leadership and Organizational Development Consultant

• Jan 2022 - Present

We Care Support Services is an elder care provider serving the community of Wayne County in Detroit. Currently, assisting leadership in organizing measurable problem/solution protocols that can be tracked, revisited for effectiveness, shared as best practices, and identified a potential global trend. My primary role is assisting in building the internal infrastructures that support guiding leadership practices that will embed patterning of logical constructs that interrelate symbolic concepts that are transferrable internally and externally that maximize collaboration and effectiveness. Show less

Leadership and Organizational Development Consultant

• May 2018 - Present

As an experienced Leadership Development Designer with 25-years with the federal government, 9-years in nonprofit, and 5-years in academia the business acumen expands into the following: Leadership Effectiveness, Business Proposal, Cross-Cultural Navigation, Succession Planning & Coaching, Performance Management Evidence-Based Matrix, Feasibility Study, Leadership Cultural Competency... As an experienced Leadership Development Designer with 25-years with the federal government, 9-years in nonprofit, and 5-years in academia the business acumen expands into the following: Leadership Effectiveness, Business Proposal, Cross-Cultural Navigation, Succession Planning & Coaching, Performance Management Evidence-Based Matrix, Feasibility Study, Leadership Cultural Competency...

Leadership Development Consultant

• Nov 2014 - Jun 2020

Not in Our Town is a national organization with chapters throughout the United States serving many multi-cultural and multi-faith communities. Facilitated antiracism training to the board to identify policies, practices, and protocols. Framed instructions to enhance community engagement by developing monthly programs tailored to the attendee’s interests. The consultancy focused on expanding organizational visibility through community outreach by establishing partnerships with Princeton University, McCarter Theatre-Princeton, NJ, and Citizens for a Diverse and Open Society, Redbank, NJ. • Developed programs covering cross-functional learning and engagement objectives, designed, and analyzed program topics to maximize effectiveness, and implement improvement strategies, resulting in a 65%, increase in overall program attendance in 6 months • Facilitated the board's restructure to meet the organization's mission and vision. Principles were developed to assist the board to manage internal and external systems that would encourage antiracist attitudes, behaviors, and practices that in turn maximized organizational effectiveness and efficiency – expanded community visibility. • Led the board to establish a community youth mentorship program – I served on the professional advisory board of Princeton Choose created by two high school students in their junior year. I was a contributing editor to the 1st and 2nd editions of Racial Literacy for Teachers and Tell Me Who You Are. • Orchestrated a 3-day conference at Princeton University featuring Dr. Joy DeGruy’s Be the Healing Conference. Recruited speakers: Dr. Howard C. Stevenson, Dr. Ruha Benjamin, Dr. Daniel Harris, Dr. Khalil Gibran Muhammad, and Debbie Irving for community conversations. Show less

Production Manager Consultant of The Tea Talk Shows, On Books, and The Video Book Channel

• Nov 2015 - Mar 2018

Quarterly Black Review (QBR) is an online space focused on African American authors and books, in existence for 18-years and the originator of the Harlem Book Fair. B-Creative Digit Media is a video production company. Project Management • Brokered a business partnership between QBR, Harlem and B-Creative Digital Media which resulted in launching “The Tea” promo YouTube channel https://www.youtube.com/watch?v=RxVXtn-dlfk • Coached cast to improve their group collaboration skills, resulted in clearer goals and enhanced relationships with internal and external partners • Designed and delivered Transformation; Leadership Team and Cultural Development, a multi-focused approach to help destress cast and production • Used a large-scale intervention method to develop a consensus of urban markets and values through researching authors, books, and social media platforms • Coached, production teams, and their reports to collaborate and to integrate their efforts through a system-wide leadership competency model. • Created and launched announcements on all social media platforms Show less

Distribution and Operations Manager

• Sep 1996 - Aug 2009

The United States Postal Service received, processed, and delivered 177.1 billion pieces of mail orchestrated through 640,000 employees earning $68 billion in revenue in 2009. The Philadelphia Bulk Mail Center facility had a budget of $97 million and drove performance as Senior Operating Executive at the largest USPS parcel distribution processing facility on East Coast. Provided operational and managerial leadership to 22 direct reports and a 420-member team. Administered and maximized $38 million annual operating budget. • Designed and facilitated leadership development programs for new managers centered on antiracism and culturally relevant policies, practices, and protocols. • Spearheaded attendance reduction savings of $1.3 million over 3 years at Bulk Mail Center by project managing implementation of formal attendance program; led staff of 6 supervisors providing 24X7 coverage • Realized $4.8 million in salary savings by converting 120 of 125 employees on light duty by assigning them to productive assignments • Cut workers’ compensation by 20% or $850,000 saved annually and decreased accident frequency by 67% over 5 years by educating supervisors on thorough accident investigation protocols, improving employee supervision, creating workplace safety visual aids for immediate reference, and providing accident prevention training • Played a key role in achieving an estimated $9.1 million ROI on a $97 million operating budget by initiating and drafting plans to downsize 3 departments (i.e., 1,100 employees) by consolidating into 2 functional areas. The consolidation impacting 227 employees reassigned within the organization Show less