Dr. Shannon Marshall, LPC
Executive Director at Pasadena Villa Outpatient- Claim this Profile
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Bio
Experience
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Pasadena Villa Outpatient
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United States
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Mental Health Care
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1 - 100 Employee
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Executive Director
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Jan 2022 - Present
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Co-Owner/Therapist
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Jul 2020 - Present
Oversee all aspects of the operations including: practice development, training, supervising, human resources, marketing, legal consultations, organizing, networking events, advertising, security, data storage, maintenance, liability, client relations, speaking engagements, trainings, overseeing payment processing, and maintaining client files. Provide weekly counseling and psychotherapy for adolescents, couples, and adults, with an emphasis on assessment, diagnosis, and case conceptualization including treatment planning. Conduct psycho/social evaluations for various law enforcement agencies and state boards.Manage and work with a variety of insurance companies as a provider of counseling and mental health services. Work closely and collaboratively with other mental health professionals, physicians, attorneys, school officials, and law enforcement agencies.
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UnitedHealth Group
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Hospitals and Health Care
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700 & Above Employee
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Behavioral Health Advocate
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Oct 2020 - Jan 2022
Utilize advanced clinical skills to engage and motivate consumers via a recovery, health, and wellness – oriented approachAssist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals/servicesIdentify and remove barriers to procurement, delivery, participation in and success of servicesProvide supportive follow-up, monitoring and education as indicatedEstablish and foster positive relationships with medical team.Participate in medical /behavioral integration activities and discussions.Identify high-risk, co-morbid needs of consumersAccept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals as neededContribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities when applicableCoordinate a seamless transition for consumers from an inpatient setting to community-based servicesCoalesce role and relationships within context of established Care Advocacy Operating Model and customer/contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needsParticipate jointly in rounds, discussions, supervision and staffingAssist in the development of a relevant and consumer-specific aftercare plan
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City of Virginia Beach - Department of Human Services
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United States
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Government Administration
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1 - 100 Employee
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Clinician III
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Aug 2019 - Oct 2020
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City of Virginia Beach
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United States
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Government Administration
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700 & Above Employee
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Intensive Care Coordinator
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May 2018 - Aug 2019
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THE NEW Y-CAPP, INC.
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United States
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Mental Health Care
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1 - 100 Employee
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Director of Regional Programs
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Nov 2008 - May 2018
Responsible for assuring all aspects of TDT, MHSS, IIH, Crisis Stabilization and Outpatient programs are developed, implemented, coordinated and monitored to ensure the highest degree of participant satisfaction possible within geographically defined area. Remain current on all related program regulations and guidelines.Interfacing with regulatory bodies (DMAS, DBHDS, Magellan, Office of Human Rights) and stakeholders (clients, community liaisons, school boards, etc)Supervise the Tidewater area including approximately 70 staff and 5 programsAddress all staff concerns and training needsEstablish and maintain positive relationships with outside agencies to promote agency programs, provide care coordination, elicit referrals and maintain census and growth of all programs.Led project development and management teams to include grant writing and awarded RFPs/bidsCreated and executed trainings and presentations within the agency and for stakeholdersWorked closely with CEO to improve quality of services through planned quality assurance strategies and agency restructuring
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Education
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Argosy University
Doctor of Education (Ed.D.), Counseling Psychology -
Regent University
MA Community Counseling -
Christopher Newport University
BA Psychology