Experience

Honasa Consumer Ltd.

• India
• Personal Care Product Manufacturing
• 300 - 400 Employee

• Genral Manager - IT Operations & SAP (Mamaearth)

  • Jun 2023 - Present



Excelsoft Technologies

• United States
• E-Learning Providers
• 700 & Above Employee

• Sr. Manager - IT and Cloud Infrastructure

  • Mar 2014 - Jul 2023

  IT Management o Direct the design, planning, implementation, and maintenance of the computing infrastructure that supports the company’s operations and business applications o Manage the Firm’s data and information security. Assess gaps in the organization’s information security and retention procedures, enact solutions to strengthen data security, and present ideas to enhance data management processes. o Maintain oversight of all IT projects, ensuring that commitments are properly planned, staffed, monitored and reported. Cloud design and Implementation o Azure and AWS cloud project design & implementation o Have practical knowledge of IT infrastructure and a proven ability to manage the quality, performance, availability and integrity aspects of designed application solutions o Be Responsible for Cloud governance, auditing, monitoring, planning and assessment IT Operations o Design and Implementation of IT Infrastructure with different hybrid requirements inclusive of desktops, laptops, servers, applications, networks, UPS, server Room, data center, biometrics and other related IT peripherals. o Design and implement enterprise wide Security policy, IT Governance, Secure communication, Firewall, VPN, MPLS WIFI and VOIP o Continuous R&D in new IT technologies o Instant Monitoring mechanism with Zabbix, cloudwatch, insights & application insights IT security & compliance management o Implementation/ strengthening IT security policy framework & awareness training for users o Playing crucial role for IT security, compliances and handling OEMs for security/licensing issues and resolutions. Vendor Management, Procurement & IT Budgets o Assist in building long term & sustainable relationships with vendors and creating cost-efficient contracts o Handling major vendor evolution, solution fitment, pricing for IT vendors and manage expectations rightfully in alignment with organizational business needs, Monthly IT Budgets, IT Procurement, MIS & Capacity Management Show less



Unitech Limited

• India
• Real Estate
• 700 & Above Employee

• IT Manager

  • May 2010 - Mar 2014

  IT Management o Responsible to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization o Responsible for plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. o Established IT Infrastructure in new offices with accountability of devising policies for Business Continuity Process and implementing CAPEX & OPEX Model; leading a team of 10 people; capacity management; change management IT operations o Serve as the point person for internal IT Operations, infrastructure, equipment and troubleshooting o Configuring and managing of network equipment, Firewall, Wi-Fi, MPLS, internet, leased line, video conferencing (polycom) for PAN India operations. o Instrumental in providing end to end SAP Infrastructure Support o Coordination with SAP and interdepartmental officials for purchase, inventory and sales modules o Application implementation: CRM (Customer Relation Management), Sales Force & Retail Software IT security & compliance management o Configuration and implementation of Fortinet Analyzer 4000A for Data Leak Prevention and archiving of all enterprise-wide communication logs and network monitoring o Implementation of ISO 27001 in the organization o Undertake a continuous IT Risk and vulnerability assessment exercise for the whole group. o Develop and execute a risk based audit plan to strengthen the Information systems and security across the board at all locations Vendor Management, Procurement & IT Budgets o Interact and negotiate with vendors, outsources, and contractors to secure computer products and services. o Manage vendor relationships for all hardware, application support and software licensing requirements as they relate to IT operations of the company. Show less



Mynd Integrated Solutions Pvt. Ltd.

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• IT Manager

  • May 2009 - Feb 2010

  IT operations and management o Configuration and implementation of servers, desktops & laptops o Maintenance and Administration of Public Cloud Servers, network equipment, firewall, switches, routers, internet leased lines. o Carried out complete auditing of System, Network and Software, both internal and external o Managed the entire gamut of operations including budgeting, inter-departmental correspondence and interaction with higher management; ensured strict adherence to corporate information and security policies o Planning, budgeting and end to end implementation of IT infrastructure in new offices. o IT Procurement, rentals, budgeting and vendor management Show less



Unitech Limited

• India
• Real Estate
• 700 & Above Employee

• Sr Executive IT

  • Aug 2007 - Jan 2009

  IT operations and management o Responsible and managing all call histories, incident managements, planning capacity and availability management, leveraging process improvement. o Complete track of AMC of the Equipment's and all call tracks o IT equipment's renewals and their inventory o Ensuring minimization of work and changes to prevent disruption to existing business services o Conducting periodic IT audits and tracking infrastructure assets ensuring the security of infrastructure, applications. o Setup & maintain corporate LAN/WAN infrastructure o Maintenance and configuration of servers, firewall, antivirus, printers, Wi-Fi, video conferencing, DLP, switches, routers, desktops and laptops o Responsible for organizational wide system, servers, laptops and software backups o Support the roll-out of new applications and application administration o Follow Corporate Standard Operating Procedures to maintain compliance and security level. Show less



Wave Cinemas

• India
• Entertainment Providers
• 1 - 100 Employee

• Senior Executive - IT

  • Sep 2005 - Nov 2006

  IT operations and management o Retail Application (VISTA) with Database Servers – SQL 2000 & Oracle 9i o POS (Point of Sales System) IBM – Surepos and Fortinet Hardware Firewall o Implementation for renovation of IT Infrastructure with IBM Hardwares including structured network. o Servers include DC/ADC/DNS Mail server migration to exchange 2003; OWA/POP/RPC over Http o Symantec Antivirus implementation o Install and configure computer hardware operating systems and applications o Maintenance of IT Operations including Service Delivery, Application and Network infrastructure. o Administering, coordination, implementation of Customized ERP Modules such as Sales, Dispatch, Inventory, Production, Gate Control, HR and Purchase. o Worked in close coordination with various Management Heads of Accounting, Stores, Purchase, Security, Engineering and Payroll for smooth Business Process Implementation of ERP Show less



Mayar Group

• Biotechnology
• 1 - 100 Employee

• System Administrator

  • Oct 2002 - Mar 2004

  IT operations o Day to Day IT support on desktops and laptops o Monitor and maintain computer system, servers, network and other IT equipment mails o ERP SQL database maintenance & backup o ERP Administration including users, role, product, location, category management and data transportation. o Installation and administration of FMCG Sales Application Modules at different branches of the organization and CFAs (Carry and Forwarding Agents) – Stock Keeping Units PAN India Implementation o Played a key role in ERP implementation enterprise wide o Troubleshoot system and network problems, diagnosing and solving hardware or software faults Show less