CompTIA Certification Instructor

• Oct 2022 - Present

I teach visually impaired adults career computer skills using the CompTIA certification process. I teach visually impaired adults career computer skills using the CompTIA certification process.

Owner and CEO of Gem of Markham LLC Lodging for medical personnel

• Jan 2022 - Present

Adjunct Assistant Professor

• Jun 2015 - Present

Part time online faculty position. Facilitated the instruction of undergraduate level courses: MMIS 388 "Systems forensics, investigation and response" Facilitate the instruction of graduate level courses: 1. MISA 501 "Assured Business Systems: Managing and Protecting the Information Systems Enterprise." 2. MISA 502 "Risk Management and Business Continuity" 3. MISA 503 "Informatics: Security Implications of Cross-Disciplinary Computing" 4. MISA 541… Show more Part time online faculty position. Facilitated the instruction of undergraduate level courses: MMIS 388 "Systems forensics, investigation and response" Facilitate the instruction of graduate level courses: 1. MISA 501 "Assured Business Systems: Managing and Protecting the Information Systems Enterprise." 2. MISA 502 "Risk Management and Business Continuity" 3. MISA 503 "Informatics: Security Implications of Cross-Disciplinary Computing" 4. MISA 541 "International Considerations for Information Assurance and Protection" 5. MMIS 531 "Information Systems Project Management" 6. MMIS 552 "Information Systems and Information Technology Governance" 7. MCMP/MHSR 501 "The Internet, Security, and Governance" Provided online course development for: 1. MISA 502 "Risk Management and Business Continuity" 2. MISA 507 "Quality Management for Information Assurance" 3. MISA 541 "International Considerations for Information Assurance and Protection" 4. MISA 543 "Assured strategic messaging: Keeping the message intact and effective" 5. MISA 544 "The High-Reliability Enterprise Model" 5. MMIS 552 "Information Systems and Information and Technology Governance" 6. MGMT 389 "Information Assurance and Information Quality" Show less Part time online faculty position. Facilitated the instruction of undergraduate level courses: MMIS 388 "Systems forensics, investigation and response" Facilitate the instruction of graduate level courses: 1. MISA 501 "Assured Business Systems: Managing and Protecting the Information Systems Enterprise." 2. MISA 502 "Risk Management and Business Continuity" 3. MISA 503 "Informatics: Security Implications of Cross-Disciplinary Computing" 4. MISA 541… Show more Part time online faculty position. Facilitated the instruction of undergraduate level courses: MMIS 388 "Systems forensics, investigation and response" Facilitate the instruction of graduate level courses: 1. MISA 501 "Assured Business Systems: Managing and Protecting the Information Systems Enterprise." 2. MISA 502 "Risk Management and Business Continuity" 3. MISA 503 "Informatics: Security Implications of Cross-Disciplinary Computing" 4. MISA 541 "International Considerations for Information Assurance and Protection" 5. MMIS 531 "Information Systems Project Management" 6. MMIS 552 "Information Systems and Information Technology Governance" 7. MCMP/MHSR 501 "The Internet, Security, and Governance" Provided online course development for: 1. MISA 502 "Risk Management and Business Continuity" 2. MISA 507 "Quality Management for Information Assurance" 3. MISA 541 "International Considerations for Information Assurance and Protection" 4. MISA 543 "Assured strategic messaging: Keeping the message intact and effective" 5. MISA 544 "The High-Reliability Enterprise Model" 5. MMIS 552 "Information Systems and Information and Technology Governance" 6. MGMT 389 "Information Assurance and Information Quality" Show less

CEO and Owner

• Jun 2019 - Present

Assistant Professor

• Aug 2016 - Dec 2021

Facilitate student learning in the following courses: COMS 1403 Orientation to Computing, Information, and Technology COMS 1411 Computer and Information Science Lab COMS 2104 Foundations of Programming I (Using C++) COMS 2733 Introduction to Computer Forensics and Security COMS 3903 Systems Software and Architecture COMS 4063 IT Project Administration (Online) CSEC 2113 Introduction to Information Systems INFT 5053 Information Systems Resource Management… Show more Facilitate student learning in the following courses: COMS 1403 Orientation to Computing, Information, and Technology COMS 1411 Computer and Information Science Lab COMS 2104 Foundations of Programming I (Using C++) COMS 2733 Introduction to Computer Forensics and Security COMS 3903 Systems Software and Architecture COMS 4063 IT Project Administration (Online) CSEC 2113 Introduction to Information Systems INFT 5053 Information Systems Resource Management (Online) INFT 5983 IT Project Administration (Online) - Primarily geared toward HIT students INFT 6403 Information Systems Analysis and Design

Assistant Professor

• Aug 2016 - Dec 2021

Adjunct Assistant Professor

• Jun 2017 - Jun 2019

Provide temporary, contracted work for course development and online instruction. Developed online Systems Analysis and Design Course, June 2017 Taught Health Information Technology Project Management, June 2018 Provide temporary, contracted work for course development and online instruction. Developed online Systems Analysis and Design Course, June 2017 Taught Health Information Technology Project Management, June 2018

Health Information Exchange- Information Systems Manager / Cyber Security Officer

• Apr 2013 - Jul 2016

This position establishes and manages various components of the State Health Alliance for Records Exchange (SHARE), which includes the management of technical vendor relations, contractors and staff responsible for systems design/architecture, system implementation, data security, data processing, data quality protocols, and integrated system security. This organization is the State Health Information Exchange (HIE) for all health facilities in the State of Arkansas. We are implementing all… Show more This position establishes and manages various components of the State Health Alliance for Records Exchange (SHARE), which includes the management of technical vendor relations, contractors and staff responsible for systems design/architecture, system implementation, data security, data processing, data quality protocols, and integrated system security. This organization is the State Health Information Exchange (HIE) for all health facilities in the State of Arkansas. We are implementing all aspects of an integrated health information exchange service. Our team has successfully implemented a new Direct Secure Messaging Solution and a new Health Information Exchange solution using Mirth interoperability and data exchange solutions. I currently supervise the clinical analytics team, which has established the clinical analytics system using the IMAT solution. Show less This position establishes and manages various components of the State Health Alliance for Records Exchange (SHARE), which includes the management of technical vendor relations, contractors and staff responsible for systems design/architecture, system implementation, data security, data processing, data quality protocols, and integrated system security. This organization is the State Health Information Exchange (HIE) for all health facilities in the State of Arkansas. We are implementing all… Show more This position establishes and manages various components of the State Health Alliance for Records Exchange (SHARE), which includes the management of technical vendor relations, contractors and staff responsible for systems design/architecture, system implementation, data security, data processing, data quality protocols, and integrated system security. This organization is the State Health Information Exchange (HIE) for all health facilities in the State of Arkansas. We are implementing all aspects of an integrated health information exchange service. Our team has successfully implemented a new Direct Secure Messaging Solution and a new Health Information Exchange solution using Mirth interoperability and data exchange solutions. I currently supervise the clinical analytics team, which has established the clinical analytics system using the IMAT solution. Show less

Adjunct Faculty

• Feb 2008 - Apr 2014

Facilitate classes for the Bachelor of Science in Information Technology program at the University of Phoenix in Little Rock. Approved courses include: Info Systems Fundamentals Fundamentals of Networking Project Planning and implementation Network and Telecom Concepts Network and Telecom Concepts II Enterprise Security Introduction to Cryptography Introduction to Info Systems Security Business Systems Fundamentals of Business Systems Development Systems… Show more Facilitate classes for the Bachelor of Science in Information Technology program at the University of Phoenix in Little Rock. Approved courses include: Info Systems Fundamentals Fundamentals of Networking Project Planning and implementation Network and Telecom Concepts Network and Telecom Concepts II Enterprise Security Introduction to Cryptography Introduction to Info Systems Security Business Systems Fundamentals of Business Systems Development Systems Analysis and Design Business Systems Development II End-user Business Applications Systems Analysis Methodologies Systems Analysis Tools Management Information Systems Computers and Information Processing Project Planning Management Intro to LAN Technologies Intro to W-LAN Technologies Intro to WAN Technologies Intro to Information Systems Security Management Information Systems Risk Management Show less Facilitate classes for the Bachelor of Science in Information Technology program at the University of Phoenix in Little Rock. Approved courses include: Info Systems Fundamentals Fundamentals of Networking Project Planning and implementation Network and Telecom Concepts Network and Telecom Concepts II Enterprise Security Introduction to Cryptography Introduction to Info Systems Security Business Systems Fundamentals of Business Systems Development Systems… Show more Facilitate classes for the Bachelor of Science in Information Technology program at the University of Phoenix in Little Rock. Approved courses include: Info Systems Fundamentals Fundamentals of Networking Project Planning and implementation Network and Telecom Concepts Network and Telecom Concepts II Enterprise Security Introduction to Cryptography Introduction to Info Systems Security Business Systems Fundamentals of Business Systems Development Systems Analysis and Design Business Systems Development II End-user Business Applications Systems Analysis Methodologies Systems Analysis Tools Management Information Systems Computers and Information Processing Project Planning Management Intro to LAN Technologies Intro to W-LAN Technologies Intro to WAN Technologies Intro to Information Systems Security Management Information Systems Risk Management Show less

Program/Project Manager

• Sep 2011 - Apr 2013

Manage Arkansas Department of Education Statewide IT Projects. Manage Arkansas Department of Education Statewide IT Projects.

Security Specialist

• Jan 2011 - Sep 2011

• Manage Cisco ASA and Pix firewalls on state network • Manage firewalls feature sets configured on state routers -Provide service to state agencies, boards, commissions, and public schools. • Troubleshoot issues relating to firewalls and firewall feature sets on Cisco devices. • Manage Cisco ASA and Pix firewalls on state network • Manage firewalls feature sets configured on state routers -Provide service to state agencies, boards, commissions, and public schools. • Troubleshoot issues relating to firewalls and firewall feature sets on Cisco devices.

Program/Project Manager

• Nov 2005 - Jan 2011

• Managed enterprise level programs and projects for: * ARKANSAS DEPARTMENT OF EDUCATION (ADE) - Program Manager for $20M in statewide ADE and public school IT services, including all public school Internet access and statewide compressed, interactive video networks. - Project Manager for the implementation of a $1.6M statewide student management system. - Managed various projects to ensure the Arkansas Department of Education was in compliance with… Show more • Managed enterprise level programs and projects for: * ARKANSAS DEPARTMENT OF EDUCATION (ADE) - Program Manager for $20M in statewide ADE and public school IT services, including all public school Internet access and statewide compressed, interactive video networks. - Project Manager for the implementation of a $1.6M statewide student management system. - Managed various projects to ensure the Arkansas Department of Education was in compliance with legislative audit requirements. * STATE CYBER SECURITY OFFICE (SCSO) - Project Manager for an award winning project to conduct a feasibility study on implementing an effective automated system to discover and mitigate botnets on the State network. - Project Manager for a Payment Card Industry Data Security Standard implementation for the Arkansas Parks and Tourism agency. - Managed various projects to ensure the State Cyber Security Office was in compliance with the legislative audit requirements. * STATE IT OPERATIONS. - Project Manager for the implementation of a new state incident tracking system used by multiple state agencies, boards, commissions, and public school customers. • Responsible and accountable for the coordinated management of multiple projects directed toward strategic state objectives. • Ensured project change control and sponsor approval for all changes to scope, budget and schedule. • Monitored other project managers to manage costs, schedule, and performance of multiple projects, while working to ensure the ultimate success and acceptance of the program. • Lead personnel within a technical team environment. • Provided documentation related to program and project plans, such as: Executive briefings, technical requirements, status updates, project progress, communication plans, risk and mitigation plans, issues and resolutions. Show less • Managed enterprise level programs and projects for: * ARKANSAS DEPARTMENT OF EDUCATION (ADE) - Program Manager for $20M in statewide ADE and public school IT services, including all public school Internet access and statewide compressed, interactive video networks. - Project Manager for the implementation of a $1.6M statewide student management system. - Managed various projects to ensure the Arkansas Department of Education was in compliance with… Show more • Managed enterprise level programs and projects for: * ARKANSAS DEPARTMENT OF EDUCATION (ADE) - Program Manager for $20M in statewide ADE and public school IT services, including all public school Internet access and statewide compressed, interactive video networks. - Project Manager for the implementation of a $1.6M statewide student management system. - Managed various projects to ensure the Arkansas Department of Education was in compliance with legislative audit requirements. * STATE CYBER SECURITY OFFICE (SCSO) - Project Manager for an award winning project to conduct a feasibility study on implementing an effective automated system to discover and mitigate botnets on the State network. - Project Manager for a Payment Card Industry Data Security Standard implementation for the Arkansas Parks and Tourism agency. - Managed various projects to ensure the State Cyber Security Office was in compliance with the legislative audit requirements. * STATE IT OPERATIONS. - Project Manager for the implementation of a new state incident tracking system used by multiple state agencies, boards, commissions, and public school customers. • Responsible and accountable for the coordinated management of multiple projects directed toward strategic state objectives. • Ensured project change control and sponsor approval for all changes to scope, budget and schedule. • Monitored other project managers to manage costs, schedule, and performance of multiple projects, while working to ensure the ultimate success and acceptance of the program. • Lead personnel within a technical team environment. • Provided documentation related to program and project plans, such as: Executive briefings, technical requirements, status updates, project progress, communication plans, risk and mitigation plans, issues and resolutions. Show less

Application Analyst and User Support Analyst

• Aug 2004 - Nov 2005

The Application Analyst was responsible for testing, evaluating, installing and configuring educational applications for the school district. Most applications were on the local school’s LAN and required continuous management. Additionally, troubleshooting, data uploads, and administration services were provided when needed. As a User Support Analyst, technical support was provided to Atlantic High School users through troubleshooting various client, application, profile, and network issues… Show more The Application Analyst was responsible for testing, evaluating, installing and configuring educational applications for the school district. Most applications were on the local school’s LAN and required continuous management. Additionally, troubleshooting, data uploads, and administration services were provided when needed. As a User Support Analyst, technical support was provided to Atlantic High School users through troubleshooting various client, application, profile, and network issues (Located in Port Orange, FL.). Other responsibilities included participating with an implementation team to replace old systems with new. Show less The Application Analyst was responsible for testing, evaluating, installing and configuring educational applications for the school district. Most applications were on the local school’s LAN and required continuous management. Additionally, troubleshooting, data uploads, and administration services were provided when needed. As a User Support Analyst, technical support was provided to Atlantic High School users through troubleshooting various client, application, profile, and network issues… Show more The Application Analyst was responsible for testing, evaluating, installing and configuring educational applications for the school district. Most applications were on the local school’s LAN and required continuous management. Additionally, troubleshooting, data uploads, and administration services were provided when needed. As a User Support Analyst, technical support was provided to Atlantic High School users through troubleshooting various client, application, profile, and network issues (Located in Port Orange, FL.). Other responsibilities included participating with an implementation team to replace old systems with new. Show less

APSCN LAN Lead Support Technician

• Jun 2002 - Aug 2004

Served as an Arkansas Public School Computer Network (APSCN) Local Area Network (LAN) Field Support person. The responsibilities for this position included the installation, upgrade and troubleshooting of all computer systems on the Arkansas Public School Computer Network system, including WAN and LAN troubleshooting. Assistance was provided to school technology directors/coordinators with the analysis of current network system design, future needs and, assisted in the development of school’s… Show more Served as an Arkansas Public School Computer Network (APSCN) Local Area Network (LAN) Field Support person. The responsibilities for this position included the installation, upgrade and troubleshooting of all computer systems on the Arkansas Public School Computer Network system, including WAN and LAN troubleshooting. Assistance was provided to school technology directors/coordinators with the analysis of current network system design, future needs and, assisted in the development of school’s information technology goals. Additionally, another area of responsibility was to work with a DIS team to develop training materials and provide training to district technical resources. Show less Served as an Arkansas Public School Computer Network (APSCN) Local Area Network (LAN) Field Support person. The responsibilities for this position included the installation, upgrade and troubleshooting of all computer systems on the Arkansas Public School Computer Network system, including WAN and LAN troubleshooting. Assistance was provided to school technology directors/coordinators with the analysis of current network system design, future needs and, assisted in the development of school’s… Show more Served as an Arkansas Public School Computer Network (APSCN) Local Area Network (LAN) Field Support person. The responsibilities for this position included the installation, upgrade and troubleshooting of all computer systems on the Arkansas Public School Computer Network system, including WAN and LAN troubleshooting. Assistance was provided to school technology directors/coordinators with the analysis of current network system design, future needs and, assisted in the development of school’s information technology goals. Additionally, another area of responsibility was to work with a DIS team to develop training materials and provide training to district technical resources. Show less

Technology Director

• Aug 1995 - Jun 2002

After several years as the district computer science teacher, the superintendent offered a newly formed position to me: Served as the technology coordinator and network manager/administrator for the Mountain Pine School District. Feasibility studies were used in order to recommend future projects for the school district. Was responsible for presenting project goals to superintendent and school board. Was responsible for the management of the scope, schedule, and cost of the enterprise wide… Show more After several years as the district computer science teacher, the superintendent offered a newly formed position to me: Served as the technology coordinator and network manager/administrator for the Mountain Pine School District. Feasibility studies were used in order to recommend future projects for the school district. Was responsible for presenting project goals to superintendent and school board. Was responsible for the management of the scope, schedule, and cost of the enterprise wide approved projects. Managed the planning and implementation of the LAN infrastructure project from ground, up. Created and managed the local district web page. Organized and prepared training for the district teachers and the community. Wrote technology appropriate use guidelines for the district. Worked with a grant writer to complete technology grants that were awarded to the school district. Applied for and receive E-Rate funding for technology for 6 consecutive years. * Taught Computer Science for High School and Jr. High Math for 6 years.

Computer Science and Math Teacher

• Aug 1991 - Aug 1995

Taught Computer Science, BASIC programming, and Math.