Experience

AMERCO REAL ESTATE CO

• United States
• Real Estate
• 1 - 100 Employee

• Facilities Operations Manager

  • Jan 2023 - Present



Amer Group

• Egypt
• Real Estate
• 700 & Above Employee

• Quality Control Manger for facility Operation Management

  • Jan 2022 - Feb 2023

  Responsibilities: Technical- Acts as a center point of communications for support and guidance for FM services on site.- Develop standard performance indicators and management information for client reports.- develop, manage and implement FM Service Delivery maintaining operational and commercial compliance within Client.- Provide professional advice/direction to the client on FM matters/solutions associated with the site/s.-Manage all emergency procedures for the site/s.- Manage all accident reporting at site/s.- Manage suppliers who support the site/s.- Develop a relationship with specialist Contractors and Suppliers at a senior level, to align operational and site-specific goals.- Accountable for the financial performance of the site/s service delivery.- Agreed point of contact ensuring that best practice and innovation is applied on all sites where appropriate.- Ensure that all Health & Safety and Environmental requirements are in place at site/s within remit.- Ensure projects are managed within the portfolio and delivered on time and within budget.Financial-Responsible for specific financial costs and controls for the site/s.-Ensure focus on billing and collection processes for all service lines at the site/s.- Ensure all monthly financial reports are created and timely delivered to support the budget process.- Be commercially aware and have a sound knowledge of cost controls and budget preparation.-Identify pull through business and additional works for the site/s.Customer Service- Maintain regular contact with client by developing permanent, mutually beneficial, business relationships.- Be at the forefront of customer relationships in the site/s .- Demonstrate strong customer services skills and use your experience to ensure that customer expectations are met. Show less

• Strategic Operations Manager & GRS Admin

  • May 2019 - Apr 2022



TOTAL FACILITY MANAGEMENT LIMITED

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• owner rep. golf course & Facility Operation Manager

  • Apr 2015 - Apr 2019



Amer Group

• Egypt
• Real Estate
• 700 & Above Employee

• Landscape Auditor

  • Jan 2014 - Apr 2015

  check all the opration 1- check the site request.2- check tender documents. 3- check the contract.4- check financial documents with payment temrs in the contract .5- solve the problems .

• Project Administrator for Golf cours Sokhna

  • Jan 2011 - Jan 2014

  - Planning , Organizing , Leading and Controlling The Artificial Golf Process .- Motivation and Training .

• Assistant Precurment Manager -purchassing manager

  • Mar 2007 - Mar 2012

  1- receive the site requests from the sit .2- prepare the tender document and negotiations.3- prepare the contract .4- prepare down payment documents.5-signing up the contract from procurement Manager.6- follow up with Account department .