Dr. Mandy Fels

Assistant Clinic Manager at Next Practice
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU
Languages
  • Englisch Full professional proficiency
  • Deutsch Native or bilingual proficiency

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Experience

    • Australia
    • Medical Practices
    • 1 - 100 Employee
    • Assistant Clinic Manager
      • Apr 2022 - Present

      Provides comprehensive operations leadership to drive efficient, effective practice operations. Drives a strong business culture to meet the practice mission, philosophy, and goals. Develops and executes marketing communications including newsletter and social media material to build awareness of the practice and drive new business. Coordinates the recruitment, onboarding and training of all staff, bringing quality talent into the clinic and supporting them to build their capabilities and confidence. Ensures the clinic maintains APGAL accreditation and upholds the highest quality standards. Show less

    • Australia
    • Executive Offices
    • Social Media & Digital Marketing Manager
      • Aug 2019 - Mar 2022

      Developed and executed social media and marketing strategies to build brand awareness and promote customer engagement. Facilitated the creation of engaging social media content aligned with brand voice, style guides and upcoming activations. Wrote email and traditional communications copy, tailoring the information and style to suit both the audience and delivery mechanism. Leveraged data-driven insights to determine the success of key strategies, refining them so that they performed more effectively. Established CRM and administration systems to automate key elements of the marketing and social media program, whilst facilitating improved data capture. Show less

    • Assistant Doctor – Gynaecology & Obstetrics
      • Apr 2010 - Jul 2017

      Provided outstanding, person-centred care in a dynamic clinical environment. Delivered obstetrics care including surgeries, ultrasounds, CTG, general examinations, early pregnancy care, ward work, birthing, and post-natal care. Planned and facilitated dedicated breast centre care including surgery, ward work and sonography. Managed gynaecological oncology patients including ward rounds, surgery, and sonography. Coordinated general gynaecology services including emergency care, ward work, surgeries, ultrasounds, and outpatient clinics Undertook quality assurance and teaching programs to support outstanding care delivery. Show less

Education

  • Rheinische Friedrich-Wilhelms-Universität Bonn
    Medizin
    2003 - 2009
  • IU Internationale Hochschule
    Master of Business Administration - MBA, Focus Healthcare
  • MVZ CDT Strahleninstitut Köln
    Radiologieassistentin I Radiographer

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