Experience

Arrowhead Youth and Family Services

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Chief Executive Officer

  • Jul 2019 - Present

  24-Hour Therapeutic and Educational Care Facility 24-Hour Therapeutic and Educational Care Facility



Black Hawk College

• United States
• Higher Education
• 300 - 400 Employee

• Dean of Student Success

  • Jan 2018 - Feb 2019

  As the Dean of Student Success, I staffed, supervised, coordinated, evaluated and provided leadership to Student Services staff focusing on the retention, persistence, and graduation of all BHC students, which includes the areas of Career Services, Counseling, Disability Support Services, New Student Orientation, Retention, Student Life/SGA, Student Support Services (TRiO Program), Title IX, Tutoring, and Veteran Services. I was also responsible for developing and administering the Code of… Show more As the Dean of Student Success, I staffed, supervised, coordinated, evaluated and provided leadership to Student Services staff focusing on the retention, persistence, and graduation of all BHC students, which includes the areas of Career Services, Counseling, Disability Support Services, New Student Orientation, Retention, Student Life/SGA, Student Support Services (TRiO Program), Title IX, Tutoring, and Veteran Services. I was also responsible for developing and administering the Code of Student Conduct, Judicial Hearings, and served on the academic appeals committee. In order to increase retention, I continued to serve on East Campus' 2020 Committee. I organized a campus-wide retention committee with representation of our various staff, faculty, administrators, and outreach centers to develop a holistic plan. The leadership team identified nine target populations and created the appropriate sub-committees to focus on these areas. Each subcommittee was given the autonomy to research their population and report their suggestions to the leadership team for further analysis.

• Dean of Student Services

  • Jun 2014 - Dec 2017

  As the Dean of Student Services at Black Hawk College, I split my time between the main campus and BHC-East Campus about 55 miles away in Galva. I staffed, supervised, coordinated, evaluated and provided leadership to Student Services staff at both the Quad Cities main campus and the East Campus which included the areas of Academic Advising, Articulation and Transfer Coordination, Career Services, Counseling, Disability Support Services, Enrollment Placement Testing (ACCUPLACER/COMPASS)… Show more As the Dean of Student Services at Black Hawk College, I split my time between the main campus and BHC-East Campus about 55 miles away in Galva. I staffed, supervised, coordinated, evaluated and provided leadership to Student Services staff at both the Quad Cities main campus and the East Campus which included the areas of Academic Advising, Articulation and Transfer Coordination, Career Services, Counseling, Disability Support Services, Enrollment Placement Testing (ACCUPLACER/COMPASS), Enrollment Services, Financial Aid, Recruitment, Registrar, Retention, Student Activities, Student Discipline, Student Government, Student Life, Student Support Services (TRiO-Title IV Grant Program), Testing Center’s, Title IX, Tutoring, and Veteran Services. I am also responsible for developing and administering the Code of Student Conduct, Judicial Hearings, and Academic Appeals. In order to help increase enrollment, I led the charge to purchase an enrollment management software system to help capture lost enrollment through the onboarding process. This included helping the East Campus' 2020 Committee get started to increase enrollment primarily through the marketing of our nationally renowned Agriculture and Equine programs as well as targeting student populations who were not attending. At the main campus in the Quad Cities, I led the charge to increase enrollment through retention management.



Sauk Valley Community College

• United States
• Higher Education
• 100 - 200 Employee

• Dean of Student Services

  • Sep 2007 - Jun 2014

  I was the Dean of Student Services at Sauk Valley Community college from 2007 to 2014. I supervised, coordinated, evaluated and provided leadership to Student Services staff which included the areas of Enrollment Services, Registrar, Articulation and Transfer Coordination, Financial Aid, Counseling, Academic Advising, Student Activities, Veteran Services, Cross-Cultural Programs, Special Needs, Dual Credit Program, High School Relations, Retention, Recruitment, Athletics, Fitness Center, and… Show more I was the Dean of Student Services at Sauk Valley Community college from 2007 to 2014. I supervised, coordinated, evaluated and provided leadership to Student Services staff which included the areas of Enrollment Services, Registrar, Articulation and Transfer Coordination, Financial Aid, Counseling, Academic Advising, Student Activities, Veteran Services, Cross-Cultural Programs, Special Needs, Dual Credit Program, High School Relations, Retention, Recruitment, Athletics, Fitness Center, and Student Support Services (TRIO Program). I was responsible for developing and administering the Code of Student Conduct, Judicial Hearings, and Academic Appeals. I served as an adjunct professor teaching a section of our college orientation class known as PSY 100. This PSY 100 class was replaced with the FYE 101 class. I also taught a section of this new class. I worked on creating a retention plan and strategic enrollment management plan for the college which led to SVCC having the 3rd highest retention percentage in the state of Illinois. This was accomplished by work done by my staff and other members of the college community. I worked with members of the president's cabinet and other college staff to push for mandatory new student orientation and mandatory first-year experience class. In 2014, SVCC won the national Retention Award given by Noel-Levitz. The award recognized Sauk’s efforts on building and implementing mandatory student orientation and First Year Experience class. I advocated for a one-stop shop remodel of the different student services offices that were scattered throughout the building. While this was not realized during my time at SVCC, the concept of building out of the defined space were done, as I had suggested. Show less I was the Dean of Student Services at Sauk Valley Community college from 2007 to 2014. I supervised, coordinated, evaluated and provided leadership to Student Services staff which included the areas of Enrollment Services, Registrar, Articulation and Transfer Coordination, Financial Aid, Counseling, Academic Advising, Student Activities, Veteran Services, Cross-Cultural Programs, Special Needs, Dual Credit Program, High School Relations, Retention, Recruitment, Athletics, Fitness Center, and… Show more I was the Dean of Student Services at Sauk Valley Community college from 2007 to 2014. I supervised, coordinated, evaluated and provided leadership to Student Services staff which included the areas of Enrollment Services, Registrar, Articulation and Transfer Coordination, Financial Aid, Counseling, Academic Advising, Student Activities, Veteran Services, Cross-Cultural Programs, Special Needs, Dual Credit Program, High School Relations, Retention, Recruitment, Athletics, Fitness Center, and Student Support Services (TRIO Program). I was responsible for developing and administering the Code of Student Conduct, Judicial Hearings, and Academic Appeals. I served as an adjunct professor teaching a section of our college orientation class known as PSY 100. This PSY 100 class was replaced with the FYE 101 class. I also taught a section of this new class. I worked on creating a retention plan and strategic enrollment management plan for the college which led to SVCC having the 3rd highest retention percentage in the state of Illinois. This was accomplished by work done by my staff and other members of the college community. I worked with members of the president's cabinet and other college staff to push for mandatory new student orientation and mandatory first-year experience class. In 2014, SVCC won the national Retention Award given by Noel-Levitz. The award recognized Sauk’s efforts on building and implementing mandatory student orientation and First Year Experience class. I advocated for a one-stop shop remodel of the different student services offices that were scattered throughout the building. While this was not realized during my time at SVCC, the concept of building out of the defined space were done, as I had suggested. Show less



Western Illinois University

• United States
• Higher Education
• 700 & Above Employee

• Director of Student Services

  • Jul 2005 - Aug 2007

  I supervised, managed, and evaluated Student Services staff which included the areas of Undergraduate Admissions, Financial Aid, Counseling and Psychological Services, Career Counseling, Student Activities, Disability Support, Diversity, New Student Orientation, Bill Payment, and Text Book Delivery. One of the key duties was to provide and supported new initiatives for the betterment of serving students and improving quality of life at the campus.

• Assistant Director of Student Services, Financial Aid/Career Services

  • Jul 2000 - Jun 2005

  • Provided complete financial aid assistance and scholarship information to current and potential students • Coordinated a transfer student’s financial aid with their previous college • Attended financial aid conferences or workshops as needed • Maintained records of scholarships available for students specific to the Quad Cities Campus, university, and other foundations • Oversaw the consortium agreements between Black Hawk College, Scott Community College… Show more • Provided complete financial aid assistance and scholarship information to current and potential students • Coordinated a transfer student’s financial aid with their previous college • Attended financial aid conferences or workshops as needed • Maintained records of scholarships available for students specific to the Quad Cities Campus, university, and other foundations • Oversaw the consortium agreements between Black Hawk College, Scott Community College, and WIU • Coordinated all Short Term Loans for book purchases prior to students receiving their financial aid Career Services • Taught students the correct way to write resumes and cover letters • Assisted students with filing their resumes and important documents on our electronic database • Gave oral presentations to organizations and classrooms on career services and job searches • Interacted with local and national agencies to participate in WIU-QC career fairs • Worked with local employers to provide and advertise employment opportunities for students • Arranged and conducted Mock Interviews for students

• Assistant Director of Student Activities, Programming

  • Feb 1998 - Jun 2000

  • Directly advised the University Union Board (UUB) and its executive board in policy development, financial matters, programming, and general administration • Provided leadership development to UUB through the use of workshops, management by objectives, retreats, and evaluations • Processed all event and performance contracts for the UUB committees • Advised UUB’s Family Weekend, Concert Productions, and Homecoming Committee • Supervised two full-time and… Show more • Directly advised the University Union Board (UUB) and its executive board in policy development, financial matters, programming, and general administration • Provided leadership development to UUB through the use of workshops, management by objectives, retreats, and evaluations • Processed all event and performance contracts for the UUB committees • Advised UUB’s Family Weekend, Concert Productions, and Homecoming Committee • Supervised two full-time and two practicum graduate assistants who worked with the UUB committees • Prepared reports and conducted research as assigned by the Director of Student Activities • Administered the annual budgets of the nine committees totaling approximately $260,000 • Taught the Recreation, Park, and Tourism Administration (RPTA 490) “Leadership 101” class • Created and advised the “All-U on the Mall” Welcome Back block party for students • Assisted ethnic student organizations in budget and program development and implementation of programs and activities, including the yearly Officer Training Leadership Retreat • Worked with the Black Student Association, Latin American Student Organization and the Bisexual, Gay, Lesbian, Friends and Associates to provide co-sponsored opportunities with UUB. Invited and chaperoned representatives from these organizations to the National Association of Campus Activities regional and national conferences in order to expose them to the many opportunities for programming of events, speakers, and performers.

• Assistant Director of Student Activities, Multicultural Services

  • Jul 1996 - Jun 1998

  • Assessed the needs of ethnic students on the campus and recommended appropriate responses to the Assistant Vice President for Student Services • Provided leadership in designing and offering programs to enhance ethnic students’ orientation to the culture of WIU and Macomb including the creation of the Minority Student Orientation Program • Advised and provided leadership to the freshman ethnic Minority Mentoring Program • Provided leadership in… Show more • Assessed the needs of ethnic students on the campus and recommended appropriate responses to the Assistant Vice President for Student Services • Provided leadership in designing and offering programs to enhance ethnic students’ orientation to the culture of WIU and Macomb including the creation of the Minority Student Orientation Program • Advised and provided leadership to the freshman ethnic Minority Mentoring Program • Provided leadership in developing programs and activities that were designed to promote cultural diversity and understanding throughout the university community including the creation of “W.I.S.D.O.M. – Cultural Issues Conference.” W.I.S.D.O.M. - Women, International Students, Sexuality, Disability, Others, Minorities • Developed, with other appropriate staff, a communication network for dissemination of information relating to the ethnic students including the Cultural Connection Newsletter and the Multicultural Networking Committee • Assisted ethnic student organizations in budget and program development and implementation of programs and activities, including officer training through a yearly Officer Training Leadership Retreat • Developed strategies to extend the participation of ethnic students in ongoing programs and activities of the university • Taught College Student Personnel (CSP 111) Minority “Leadership 101” class



East Moline Police Department

• United States
• Law Enforcement
• 1 - 100 Employee

• Police Officer

  • Apr 1991 - Jun 1996

  • Performed patrol duties including proactive/reactive patrol • Responded to emergency calls, provided emergency first aid, processed crime scenes, and enforced all laws • Served as supervisory shift commander as needed when ranking officers were off-duty and I was senior officer • Demonstrated rational decision making under high stress situations • Worked with people of all ethnic backgrounds while being sensitive to their culture • Trained rookie officers as a state certified… Show more • Performed patrol duties including proactive/reactive patrol • Responded to emergency calls, provided emergency first aid, processed crime scenes, and enforced all laws • Served as supervisory shift commander as needed when ranking officers were off-duty and I was senior officer • Demonstrated rational decision making under high stress situations • Worked with people of all ethnic backgrounds while being sensitive to their culture • Trained rookie officers as a state certified Field Training Officer • Assisted in advising the East Moline Police Explorer Post for high school students • Represented the Fraternal Order of Police Union through two city contract negotiations • Assigned as the city’s Gang Officer and performed related duties including speeches on Gang Awareness, developed Gang Awareness brochure, assisted other agencies in their gang investigations, and assisted parents in removing their child from a gang • FBI Certified Hostage Negotiator • FBI Special Agent - Quad Cities Federal Anti-Gang Task Force - Davenport, IA - June 1994 to December 1995 - Identified top members of criminal street gangs - Planned, investigated, and coordinated conspiracy cases against high ranking targeted individuals within the gang structure for State and Federal prosecution - Developed and maintained confidential sources and cooperating witnesses that helped facilitate the task force objectives - Worked with the United States Attorney’s Office, Illinois State Attorney’s Office, and Iowa States Attorney’s Office to provide expert gang testimony - Worked with the Federal Bureau of Investigation, the Bureau of Alcohol, Tobacco and Firearms, the Internal Revenue Service Criminal Investigators, as well as local and state enforcement agencies Show less • Performed patrol duties including proactive/reactive patrol • Responded to emergency calls, provided emergency first aid, processed crime scenes, and enforced all laws • Served as supervisory shift commander as needed when ranking officers were off-duty and I was senior officer • Demonstrated rational decision making under high stress situations • Worked with people of all ethnic backgrounds while being sensitive to their culture • Trained rookie officers as a state certified… Show more • Performed patrol duties including proactive/reactive patrol • Responded to emergency calls, provided emergency first aid, processed crime scenes, and enforced all laws • Served as supervisory shift commander as needed when ranking officers were off-duty and I was senior officer • Demonstrated rational decision making under high stress situations • Worked with people of all ethnic backgrounds while being sensitive to their culture • Trained rookie officers as a state certified Field Training Officer • Assisted in advising the East Moline Police Explorer Post for high school students • Represented the Fraternal Order of Police Union through two city contract negotiations • Assigned as the city’s Gang Officer and performed related duties including speeches on Gang Awareness, developed Gang Awareness brochure, assisted other agencies in their gang investigations, and assisted parents in removing their child from a gang • FBI Certified Hostage Negotiator • FBI Special Agent - Quad Cities Federal Anti-Gang Task Force - Davenport, IA - June 1994 to December 1995 - Identified top members of criminal street gangs - Planned, investigated, and coordinated conspiracy cases against high ranking targeted individuals within the gang structure for State and Federal prosecution - Developed and maintained confidential sources and cooperating witnesses that helped facilitate the task force objectives - Worked with the United States Attorney’s Office, Illinois State Attorney’s Office, and Iowa States Attorney’s Office to provide expert gang testimony - Worked with the Federal Bureau of Investigation, the Bureau of Alcohol, Tobacco and Firearms, the Internal Revenue Service Criminal Investigators, as well as local and state enforcement agencies Show less